238 questions with Microsoft 365 and Office | Visio | For home | Windows tags

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1 answer One of the answers was accepted by the question author.

Live Account Support

I'm having a lot of issues with my Microsoft account. Tried to purchase a subscription for Visio 2 but when I installed it, the interface asked me to start a free trial or to enter a product key which I wasn't provided. It was very difficult but…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-09-03T15:11:26.19+00:00
Matt Abraham 20 Reputation points
accepted 2026-09-04T12:35:33.8333333+00:00
Matt Abraham 20 Reputation points
2 answers

Installing MS Visio Standard

Hello! In 2019 I purchased MS Visio Standard and installed it on my laptop. In 2021 I uninstalled it on my laptop. I am trying to install it on my new, personal laptop through office.com/setup. However, I am getting the following message: "You…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-08-18T20:27:47.29+00:00
Michelle Gibson 0 Reputation points
recommended 2026-09-01T08:21:51.44+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Visio plan 2 download link

i have Visio plan 2 subscription. i need a link for visio download

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-08-13T09:18:17.2933333+00:00
jganor 0 Reputation points
answered 2026-08-13T09:25:36.7933333+00:00
Pavle Peković 6,845 Reputation points Volunteer Moderator
2 answers

Visio 2007 under W11

I have a laptop running W11 with my Visio 2007 running perfectly, alongside my O365 subscription. However, I am unable to install Visio 2007 onto another W11 laptop. I wanted to move the copy from one to the other. It installs but will not run. …

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-04-29T10:03:32.7233333+00:00
Kev 0 Reputation points
edited a comment 2026-08-07T11:47:36.2133333+00:00
Kev 0 Reputation points
1 answer

H ow do I download Visio 2021

I purchased a lifetime Visio 2021 license from PC World in 2025 on my AOL account. I still have the the key, but for some reason or other it hasn't associated with my account when i installed and I am rebuilding my PC following a windows crash. How do I…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-08-05T20:17:03.8466667+00:00
Riccky Burstow 15 Reputation points
edited an answer 2026-08-05T20:38:35.75+00:00
Chris-D 1,180 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

When I install visio 2013 it kicks out my office 365 programs completely.

When I install visio 2013 it kicks out my office 365 programs completely. I have to uninstall all office 365 programs to get visio 2013 to install. It won't install otherwise. Have downloaded a deployment tool for office 2013 but it seems very…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-07-24T21:11:17.38+00:00
Tom McMahon 20 Reputation points
accepted 2026-07-27T22:24:26.0466667+00:00
Tom McMahon 20 Reputation points
2 answers

How do I add a product key to my m/s account?

I have a 365 office / one drive subscription. I have a free standing visio pro 2019 product key, and I need to add it to my account. Tried installing through office.com / set up, it did let me download the program but failed during install, a strange…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-07-17T05:45:15.51+00:00
iangcollinson 0 Reputation points
commented 2026-07-21T14:31:25.6966667+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

Visio 2016 standard product key reported as already used

Due to broken hardware a new installation of Vision 2016 Standard is necessary. But the product key is reported as already used. How to get the product key switched to the new hardware?

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-07-20T13:52:38.6833333+00:00
EIN BT 0 Reputation points
answered 2026-07-20T23:58:52.3+00:00
Anonymous
1 answer

Purchase of VISIO

I am trying to purchase a VISIO subscription. I have Microsoft 365 Family and a Microsoft account. But the VISIO page wants me to create a new account.

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-07-12T20:36:38.6866667+00:00
Gems Edwards 0 Reputation points
commented 2026-07-13T22:34:12.84+00:00
Anonymous
1 answer

I have had multiple problems logging into install visio trial

I tried to log in to install Visio. Got to a Copilot page which was confusing. When I finally got to a login in it required a PIN Used forgot pin to try and update PIN. While entering required information the screen would revert to previous…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-07-02T13:47:44.8033333+00:00
Arthur Pini 0 Reputation points
commented 2026-07-03T17:59:53.0333333+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

Cancel Unsubscribe from Visio

I thought I had cancelled visio however I just received a recurring charge. I do not need this and I want to remove it.

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-06-25T05:15:39.4333333+00:00
Lesley Plemons 0 Reputation points
edited an answer 2026-06-25T06:25:56.5966667+00:00
Jade Ng 15,470 Reputation points Microsoft External Staff Moderator
1 answer

what version of 365 is required to dowload Visio app to laptop?

what version of 365 is required for Visio to laptop?

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-06-21T04:33:21.41+00:00
ryan barber 0 Reputation points
commented 2026-06-22T07:17:32.8033333+00:00
Anonymous
1 answer

help me to activate the Visio with key as o purchased it in 2019

i have this key to activate my Visi 2019 -- [Moderator note: Personally Identifiable Information removed] help to activate the VISI for me

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-06-19T15:38:48.7166667+00:00
Ibrahim Abdrabou 0 Reputation points
commented 2026-06-21T16:29:40.7666667+00:00
Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
2 answers

visio page issue

a visio drawing does not show any page name tabs at bottom of window. there are 8 pages

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-06-11T21:46:38.7333333+00:00
Wallis McMath 0 Reputation points
commented 2026-06-12T19:13:38.1233333+00:00
Ryan-N 15,565 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Install Visio 2021 on laptop that has Office 2021

Hi. I am trying to install Microsoft Visio 2021 Professional on a pretty new laptop that has Microsoft Office 2021 installed. I get a message that I have to remove Office 2021 and Office 365 to complete the installation. I removed the Office 365 as it…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-06-11T17:23:31.0533333+00:00
JonnyScott 20 Reputation points
edited a comment 2026-06-12T17:03:40.47+00:00
Ryan-N 15,565 Reputation points Microsoft External Staff Moderator
2 answers

Migrating to new computer, unable to reinstall Visio Premium 2010

I am migrating to new computer and am unable to reinstall Visio Premium 2010. I have the product key but not the installation file.

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-05-01T22:59:48.6866667+00:00
Bill Stumphauzer 0 Reputation points
commented 2026-05-07T03:26:45.0066667+00:00
Vivian-HT 17,895 Reputation points Microsoft External Staff Moderator
1 answer

Visio professional not appearing on Microsoft account after added/installed

I have a 365 Family subscription and recently purchased Vision Professional 2021. When I followed the instructions to install, it confirmed the email address where I have the 365 subscription and the installation completed successfully. The product…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-05-06T15:55:39.8266667+00:00
RKristoff 0 Reputation points
answered 2026-05-06T18:18:11.8166667+00:00
Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
1 answer

I can't access my vision app

I have Visio but I can't access it on my laptop. Can you help me with that?

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-04-22T16:00:56.2233333+00:00
Natalie Brooks 0 Reputation points
commented 2026-04-23T21:59:59.51+00:00
Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
2 answers

Visio 2021 gridlines don't match drawing when printing

I have grid lines turned on for my drawing. when I go to print my drawing the gridlines do not match what I see when I am editing my drawing. It looks like the horizontal gridlines match (some are solid lines some are dotted lines). The vertical lines…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-01-24T22:50:49.8933333+00:00
Jerry Gaston 5 Reputation points
answered 2026-04-22T16:23:19.6666667+00:00
msPete 0 Reputation points
2 answers

Microsoft Visio plan 2 trial is not workling

I am not able to follow the prompts it shows the information like this as soon as I hit my information. Is it necessary to buy Microsoft 365 for this? I have also attached how it looks to my end here:

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-04-07T02:12:56.7433333+00:00
karuna hengaju 0 Reputation points
commented 2026-04-08T00:41:31.3266667+00:00
Huy-K 13,985 Reputation points Microsoft External Staff Moderator