Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,490 questions
1 answer
Office 365 is now downloading
I have a subscription to Office 365, but every time I download it, I am still only getting Office 2019, even though I have deleted this previous version
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-09-15T07:37:11.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CPC
20
Reputation points
answered
2026-09-15T08:29:08.9066667+00:00
GsN5034 - IA
76,995
Reputation points
Independent Advisor
5 answers
My desktop picture changes occasionally. I love the pictures, but how can i tell where and what the picture is?
I just want to know what the picture on my desktop is. They are beautiful and I love them changing occasionally. It's not the picture you see before you login, but the desktop picture. Moved from: System Center Operations Manager
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2025-12-05T15:57:14.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 65%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
James Williams
5
Reputation points
answered
2026-09-15T08:28:59.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 84%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
James and Janina Halljade
0
Reputation points
1 answer
Sole Global Administrator locked out due to Microsoft Authenticator MFA
Hello, I am the sole Global Administrator for a Microsoft 365 Business Standard tenant. I am unable to sign in because Microsoft Authenticator is not working. I do not receive the approval notification or verification code. There is no other Global…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,083 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E4%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
3 answers
Sorry, something went wrong. Copilot is working on it.
When try to run "Auto rewrite" or any other options in the copilot menu in Outlook for MacBook, receive that error. It keeps happening from this morning and am currently running the Sept 01 release version of office.
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,895 questions
asked
2026-09-04T11:46:12.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 89%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mahesh Sridharan
5
Reputation points
commented
2026-09-15T08:24:55.5533333+00:00
Mahesh Sridharan
5
Reputation points
2 answers
"Home" and "End" buttons on my Keyboard stopped working on all pages in Chrome
Home button used to take the cursor to the top of the current page. End button used to take the cursor to the bottom of the page. This is no longer working. Page Up and Page Down work just fine. This is happening on both the physical keyboard for my…
Windows for home | Windows 11 | Settings
10,081 questions
asked
2026-09-13T23:11:01.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kathy shepard
0
Reputation points
commented
2026-09-15T08:20:53.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,660
Reputation points Microsoft External Staff
Moderator
2 answers
[One note]Can't connect to the server
[One note]All notebooks were unable to open since 5 days ago. I log-in and out multiple times, changing internet connection, but nothing happened
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,952 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Excel cannot copy sheet
Is there any update on when this issue will be fixed? The Copy Sheet function is something we use regularly, and not being able to use it is causing a lot of inconvenience. If there’s no ETA yet, is there any temporary workaround we can use in the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,995 questions
asked
2026-09-15T07:55:17.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nick Spartan
0
Reputation points
edited an answer
2026-09-15T08:19:19.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
1,725
Reputation points
Independent Advisor
2 answers
Regaining Access To An Account
Hello, I lost access to a personal outlook account of mine about 2-3 years ago due to the fact I don't remember the password, and because of that I no longer can access to information that I have had saved in the account which was important. I also can't…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,674 questions
asked
2026-08-29T09:35:35.67+00:00
ProjectRejected
0
Reputation points
commented
2026-09-15T08:17:18.3766667+00:00
ProjectRejected
0
Reputation points
1 answer
Change SC-200 exam from online proctored to Pearson VUE test center
I have already scheduled my SC-200: Microsoft Security Operations Analyst exam as an online proctored exam. I now want to change the exam delivery mode from online proctored to an in-person Pearson VUE test center. When I use the reschedule option, I am…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,861 questions
asked
2026-09-15T03:59:57.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 25%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
KALIDINDI SAI THARUN
0
Reputation points
answered
2026-09-15T08:15:51.9066667+00:00
Julian Sharp
43,336
Reputation points
1 answer
Urgent Complaint – My PL-300 Exam Was Cancelled Without My Permission
Dear Pearson VUE / Microsoft Certification Support Team, I am writing to raise a serious concern regarding my PL-300 – Microsoft Power BI Data Analyst exam. My exam was confirmed for Friday, 16 October at 8:00 AM (GMT+05:30), as shown in the confirmation…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,861 questions
asked
2026-09-15T04:28:21.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
dattatray patil
0
Reputation points
answered
2026-09-15T08:15:26.4766667+00:00
Julian Sharp
43,336
Reputation points
2 answers
AI Skills Fest 2026 – Certification Voucher Not Received
Hello Microsoft Credentials Support, I am contacting you regarding the Microsoft AI Skills Fest 2026 certification exam voucher. I participated in AI Skills Fest 2026 and completed the required learning activities/eligible playlist. I also completed the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,861 questions
asked
2026-09-15T05:45:40.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 51%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Janoi Rowe
0
Reputation points
answered
2026-09-15T08:14:45.4866667+00:00
Julian Sharp
43,336
Reputation points
1 answer
Restock the robux
When will the gift cards return. Every time i see only overwatch gift card. I dont even play that game anymore. Restock the gift cards of Xbox ,Robux and others by october 7. I am a gold member and i have 13,000pts, i have done a lot of activites but…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,357 questions
asked
2026-09-13T03:59:14.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Shanmukh Reddy
0
Reputation points
edited the question
2026-09-15T08:13:10.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
12,570
Reputation points Microsoft External Staff
Moderator
1 answer
Lost access to old certification profile (MCID: 1330383)
Hello, I need assistance recovering my Microsoft certifications from 2014. The email address I used back then has been completely deactivated, and I no longer have access to it. I have my old Microsoft Certification ID (MCID: 1330383). I would like to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,861 questions
asked
2026-09-15T07:41:27.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 21%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
TAMÁS LUDVIG
0
Reputation points
answered
2026-09-15T08:12:59.11+00:00
Julian Sharp
43,336
Reputation points
2 answers
Recall a calendar reply message.
How do you recall a message sent via a calendar invite.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,078 questions
asked
2026-09-15T07:52:04.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 10%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Benka Kolceg (DTP)
0
Reputation points
answered
2026-09-15T08:12:42.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
4,145
Reputation points
Independent Advisor
0 answers
Microsoft Azure Support for Basic Tier
I have created the ticket on microsoft azure, and it's been around 4 days. And I haven't got to hear back from the Team. So does Microsoft Azure Support team addresses the ticket raised from the Basic Tier? If yes, then in how many days? If no,…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,682 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 69%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
Can't activate Office
showing< view on unlicenced> i have MS 365. unable to activate
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,950 questions
asked
2026-09-15T07:37:26.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 28.000000000000004%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETU%3C/text%3E%3C/svg%3E)
Thara Udayan
0
Reputation points
answered
2026-09-15T08:11:29.15+00:00
DaveM121
932.3K
Reputation points
Independent Advisor
1 answer
How can I Fix the activation issue in Microsoft Word and Excel ?
Hello Sir. I am Currently facing issue in my office PC, and I am getting this error I can't get access to the Microsoft word and Excel. It signals Activation issues. I tried to raise this through the Feedback complaint section of Microsoft I didn't get…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,686 questions
asked
2026-09-14T08:00:51.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 6%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mayuresh Rasam
0
Reputation points
commented
2026-09-15T08:10:25.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
1,700
Reputation points
Independent Advisor
2 answers
Credit balance not updated following "topped off" notification
I received a notification stating that my Azure credits were topped off, and while my expiration date has extended, my available credit balance has not updated. Could you clarify why the new amount isn't reflecting yet, and let me know if any action is…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,682 questions
asked
2026-09-15T03:02:48.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Ahmed feras
5
Reputation points
commented
2026-09-15T08:02:12.4766667+00:00
kagiyama yutaka
5,410
Reputation points
1 answer
Azure hub and spoke, Firewall with DNS proxy using default DNS
Hello, we have this setting: Azure hub and spoke, Firewall with DNS proxy using default DNS, spoke vnets that point to the Firewall ip. We have private dns zones with virtual network links to the hub. We have private dns resolver with indbound and…
Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
916 questions
asked
2026-09-15T07:53:19.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 71%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andrea Pasquino
40
Reputation points
answered
2026-09-15T07:53:39.99+00:00
AI answer
2 answers
Microsoft 365 Business Basic (Month to Month) cannot be resubscribed.
My Microsoft 365 Business Basic (Month to Month) subscription suddenly shows as disabled today. When I click “Reactivate subscription,” I receive the following error message: “There was a problem submitting your request. Please try again, or contact…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,175 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 4%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 89%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)