9,258 questions
1 answer
What is kept when doing an "in-place upgrade" and choosing not to keep apps (only personal data)
What is kept when doing an "in-place upgrade" and choosing not to keep apps (only personal data)? A standard "in-place upgrade" fails to repair my Windows 11 (get an error in SAFE_OS BOOT phase). So I'm thinking about doing an…
Windows for home | Windows 11 | Install and upgrade
asked
2026-09-14T01:02:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Lars-Erik Østerud
45
Reputation points
answered
2026-09-14T01:38:04.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
107.9K
Reputation points MVP
Volunteer Moderator
1 answer
Group email won't send
When I try to email in one of my self-created groups, it says Couldn't send this message. When I click more details it says There was a problem sending this message. Please try again later. I have been using the group all year with no problem. I have a…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,770 questions
asked
2026-09-14T00:27:52.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 81%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michelle King
0
Reputation points
answered
2026-09-14T01:27:51.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,720
Reputation points
Independent Advisor
2 answers
certificates
how do i get copies of my certifications, i took my test at pearson testing center
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,822 questions
asked
2026-09-14T00:51:32.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Terry Johnson
0
Reputation points
answered
2026-09-14T01:27:19.7066667+00:00
Marcin Policht
107.9K
Reputation points MVP
Volunteer Moderator
2 answers
How to fix surface book 2 restar loop
My Surface Book 2 just displays the logo on the screen and then restarts, repeating the process over and over.
Surface | Surface Book | Power and battery
985 questions
asked
2026-09-13T12:13:52.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phương Trung
0
Reputation points
answered
2026-09-14T01:19:40.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,356
Reputation points MVP
Volunteer Moderator
1 answer
Remove file in another language
How to remove or delete a file that will not delete after I have been hacked
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,152 questions
asked
2026-09-13T21:34:46.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 12%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
sally guajardo
0
Reputation points
answered
2026-09-14T01:16:49.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
REBEKAH MACH
0
Reputation points
1 answer
One of the answers was accepted by the question author.
personal Microsoft account has been incorrectly provisioned as a Work Account
“My personal Microsoft account has been incorrectly provisioned as a Work Account inside a tenant I do not control. I cannot leave the organisation, cannot delete the tenant, and cannot switch directories. Please remove my MSA from the Azure AD tenant…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,046 questions
asked
2026-09-11T14:12:58.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 79%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gary Tinker
20
Reputation points
edited the question
2026-09-14T01:04:56.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,380
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot add a phone number in my Account info
I removed a phone number that got compromised, then I cannot add a new phone number for access/recovery purposes
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,630 questions
asked
2026-09-14T00:30:45.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lollie Brodley
0
Reputation points
answered
2026-09-14T01:04:19.9633333+00:00
EmilyS726
266.9K
Reputation points
Independent Advisor
1 answer
How do I make Password Manager default to asking for Windows Hello PIN again, instead of Username & Password?
After configuring Windows 10 Enterprise LTSC for automatic logon and removing/re-creating my Windows Hello PIN, Edge’s Microsoft Password Manager now defaults to asking for my full account credentials when viewing saved passwords. I can still select More…
Microsoft Edge | Profile, sync, and sign in | Windows 10
Microsoft Edge | Profile, sync, and sign in | Windows 10
Managing profiles and sync in Microsoft Edge on Windows 10
866 questions
asked
2026-09-13T08:31:08.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jaeden Coello
5
Reputation points
recommended
2026-09-14T00:52:43.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,810
Reputation points Microsoft External Staff
Moderator
1 answer
IP Blocked S3150
Hello, I have been receiving multiple customers with the following error. hotmail-com.olc.protection.outlook.com[REMOVED PII] said: 550 5.7.1 Unfortunately, messages from [Ip.address] weren't sent. Please contact your Internet service provider…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,770 questions
asked
2026-09-13T19:15:37.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 76%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
HostCoral Web Services
0
Reputation points
edited an answer
2026-09-14T00:47:13.2666667+00:00
Ian-T
11,810
Reputation points Microsoft External Staff
Moderator
1 answer
Search tool bar
I have just set up a new business and your search bar is absolutely useless in the new outlook, so much so I have had to revert back to a legacy set up which feels so outdated and nt a system I really want to use. When is the search bar going to get…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,894 questions
asked
2026-09-11T11:10:48.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
SP Progression
0
Reputation points
commented
2026-09-14T00:45:18.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,045
Reputation points
Independent Advisor
2 answers
stop McAfee popup ads
I need help stopping unwanted McAfee popups. I am unable to go to settings in Chrome as recommended. Apparently it has to do with being on a managed account which is not true.
Windows for home | Other | Security and privacy
2,791 questions
asked
2026-09-11T04:31:24.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Linda Okeson
0
Reputation points
commented
2026-09-14T00:35:39.1333333+00:00
Linda Okeson
0
Reputation points
2 answers
Unable to Add phone number
Hi there, I believe my devices to be comprised. While trying to secure my Microsoft account, I deleted a phone number that was attached to my account. I then tried to add a new one. I received an error which stated that option is not available at the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,063 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 12%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
i cannot connect my mouse to the laptop
i am unable to connect my mouse to my laptop. the usb port is working. i just cannot get the connection from laptop to the mouse.
Windows for home | Previous Windows versions | Search, touch, and mouse
asked
2026-09-13T21:12:34.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 72%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Talarico
0
Reputation points
answered
2026-09-14T00:26:59.7833333+00:00
ApexNáV
265
Reputation points
2 answers
I cannot access a 6 digit code on Authenticator app when asked
I am trying to log in to ClientLinq which I access through my work account . My work email is [Moderator note: Personally Identifiable Information removed]@travelonly.com . My login and my password are working but then I am asked to enter the 6 digit…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,046 questions
asked
2026-09-13T01:42:15.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 51%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kirsten King
0
Reputation points
commented
2026-09-14T00:26:12.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kien
1,385
Reputation points
Independent Advisor
3 answers
Built in keyboard issues on my MSI Laptop Raider GE76 12UE
My MSI laptop has an issue where when I type the . key it acts as if it is the Enter Key and my 0 key on my ten key does the same. It will place the character when I press the key but then move my cursor down a line or when I type even www. in the…
Windows for home | Windows 11 | Input and language
2,036 questions
asked
2026-09-13T22:54:47.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 62%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nathaniel Smith
0
Reputation points
answered
2026-09-14T00:25:17.5566667+00:00
ApexNáV
265
Reputation points
2 answers
How can i change my administrator
i want to change the account on my pc administator
Microsoft System Center | Other
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
1,248 questions
asked
2026-09-13T23:35:11.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kylian Mbappe
0
Reputation points
answered
2026-09-14T00:23:14.7633333+00:00
ApexNáV
265
Reputation points
1 answer
I need a Valid Tax Invoice for MS365 payment please
Hello, I need a Valid Tax Invoice for MS365 payment please. Regards, Alan
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,118 questions
asked
2026-09-13T23:39:53.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alan Clarke
0
Reputation points
answered
2026-09-14T00:19:34.4466667+00:00
Jhun Buala
5,720
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Windows Cannot Find file_name.exe Make Sure You Typed the Name Correctly
Hi, I tried to install a program in my pc but I am facing this error message " Windows Cannot Find file_name.exe Make Sure You Typed the Name Correctly " I did every possible proposition in the internet ( changing setup name, disabling real…
Windows for home | Windows 11 | Apps
2,373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 73%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
How to get past the “success” box and “save’ after proving I am human?
I have successfully registered my new Microsoft 365 Personal product key, following its purchase with one year’s subscription and added the payment details for annual renewal, proved that I am human with the word “success” in the box but when clicking on…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,474 questions
asked
2026-06-09T10:45:22.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 65%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
David Vinson
5
Reputation points
commented
2026-09-14T00:08:07.9733333+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
2 answers
when publisher expires what do I use?
When Microsoft Publisher expires what do I do with my documents?
Microsoft 365 and Office | Publisher | For business
Microsoft 365 and Office | Publisher | For business
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
427 questions
asked
2026-06-03T14:13:48.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jody Anderson
5
Reputation points
commented
2026-09-14T00:05:14.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 57.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Terri Davidson
0
Reputation points