9,214 questions
9,214 questions with Windows for home | Windows 11 | Install and upgrade tags
3 answers
Trying to upgrade Windows 11 23H2 to 24H2 (or 25H2) always rolls back
I've recently bought a new PC with Windows 11 Professional. It came with 23H2 preinstalled. I've received the upgrade attempts to 24H2 several times, but it always fails and rolls back. I see a bunch of errors in setuperr.log, but nothing I can make…
Windows for home | Windows 11 | Install and upgrade
asked 2026-03-20T18:31:52.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 1%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Georg Rottensteiner
16
Reputation points
commented 2026-09-04T07:26:37.43+00:00
Georg Rottensteiner
16
Reputation points
2 answers
Cannot upgrade Windows Home to Windows Pro Education
I'm a Global Administrator for a K-12 school tenant and I'm trying to upgrade Windows 11 Home devices to Windows Pro Education using ClipUpgrade.exe so they can be enrolled in Intune. Article used Upgrade Windows 11 Home to Windows 11 Pro Education for…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 85%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
1 answer
I just accidently purchased 2 microsoft windows upgrade
I purchased windows 11 pro upgrade and didnt see the transaction was completed so I did it again, now i have to purchases of the upgrade and woulod like to get a refund for one of them
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-09-03T23:32:09.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Harold Niedzielski
0
Reputation points
answered 2026-09-04T00:07:23.1966667+00:00
EmilyS726
261.8K
Reputation points
Independent Advisor
1 answer
transfer Publisher to new device
How do I transfer Publisher from an old device to my new one
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-09-03T22:59:34.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elizabeth Viola
0
Reputation points
answered 2026-09-03T23:14:29.5133333+00:00
CrazyKats
18,820
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Request for a direct download link for Windows 11, version 25H2 ISO (Russian, x64)
Hello, Due to regional download restrictions, I am unable to download the Windows 11 installation media from Belarus using the standard Media Creation Tool or the official download page. Could a Microsoft support representative or moderator please…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-09-03T20:18:02.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES0%3C/text%3E%3C/svg%3E)
sudavica 0
0
Reputation points
accepted 2026-09-03T20:59:16.13+00:00
sudavica 0
0
Reputation points
3 answers
update from Windows 10 to 11
I have windows 10 and want to update to windows 11. How do I do this?
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-09-03T17:45:14.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.000000000000004%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Cindy Miller
0
Reputation points
answered 2026-09-03T18:28:20.6466667+00:00
EmilyS_726
26,235
Reputation points
Volunteer Moderator
1 answer
I think I need to work with an agent to be able to get into my computer
I need to work with an agent to get into my computer after a normal operating system upgrade would not allow me into my computer. Windows 11. Home edition.
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-08-31T19:07:19.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Derril Wright
0
Reputation points
commented 2026-09-03T04:47:13.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
11,450
Reputation points Microsoft External Staff
Moderator
1 answer
COmo instalar a versão HOME do Windows apos retirada do HD e trocapor SSD aparece Widows PRO e ai não consigo ativar o meu Microsoft Home
COmo instalar a versão HOME do Windows apos retirada do HD e troca por SSD aparece Widows PRO e ai não consigo ativar o meu Microsoft Home
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-09-03T03:19:52.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 48%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alessandra Rodrigues
0
Reputation points
answered 2026-09-03T03:57:56.2733333+00:00
Jonathan Deives
80,350
Reputation points
Independent Advisor
1 answer
DirectX END USER RUNTİME Yüklenmiyor
Merhabalar bilgisayarımdaki eksik dll hatalarından dolayı directX End user runtime web installer indirdim hata verdi bende offline indirmeyi denedim an internal system error occurred please refer to dxerror log and directx log Hatasını verdi Loglara…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 49%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
1 answer
Windows 11 pro 25H2 ISO download. Russia
Hello! I'm in Russia, where direct downloading of Windows ISO images from Microsoft is blocked. I cannot download the official Windows 11 pro 25H2 ISO (latest version) with Russian language, 64-bit, neither via the website nor via Media Creation Tool,…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-08-26T09:08:43.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Brilliantoff
0
Reputation points
commented 2026-09-02T12:07:59.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEF%3C/text%3E%3C/svg%3E)
Eradzh F
20
Reputation points
1 answer
Setting up brand new Windows laptop - OneDrive issue
When I first start up my new laptop is there a way to completely opt out of OneDrive? Will OneDrive already be set up as Windows setup is doing its thing? I hate OneDrive, and I'd prefer that it never gets set up or even installed, instead of having to…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-09-02T10:19:52.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
David
20
Reputation points
answered 2026-09-02T10:57:09.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
85,610
Reputation points
Independent Advisor
2 answers
BSOD IRQL_NOT_LESS_OR_EQUAL (ntoskrnl.exe) during Win 11 clean install on Lenovo 15ARH05
System Configuration: Laptop Model: Lenovo IdeaPad Gaming 3 15ARH05 MTM: 82EY (System Board: LNVNB161216) CPU: AMD Ryzen 7 4800H with Radeon Graphics GPU: NVIDIA GeForce GTX 1650 BIOS: FCCN21WW (Latest) Security Settings: fTPM 2.0 Enabled, Secure Boot…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 65%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
4 answers
One of the answers was accepted by the question author.
upgrade to 25H2 from 21H2
I just bought a brand new high end pc, but it came with 21h2, when i try to upgrade to 25h2 using the windows 11 installation assistant from microsoft website, the first step of 3, which is downloads to 100% without problem and so is the 2nd step but on…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2025-10-13T07:42:20.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI1%3C/text%3E%3C/svg%3E)
Imangali 10A
25
Reputation points
answered 2026-09-01T15:38:23.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 86%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tumusiime LOY
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Windows 11 Update Error Installation -0x800700c1
Hi, I've been trying to update my PC for months now to no avail as I always get the 0x800700c1 error or 0x80070643, with the error 0x80070643 being for the "Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-09-01T09:44:20.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 90%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
John Quasar
20
Reputation points
commented 2026-09-01T11:17:33.9933333+00:00
Ramesh
180.6K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
unable to uninstall the printer getting below error
unable to uninstall the printer getting below errorimage (37).png
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-08-29T07:29:20.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Doddabasappa K
25
Reputation points
commented 2026-09-01T10:52:25.2266667+00:00
Doddabasappa K
25
Reputation points
2 answers
order confirmation does not contain product key. where do i find product key for recently purchased windows pro upgrade?
i purchased windows pro upgrade and received order confirmation. installtion has not worked. i need my product key
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-08-31T23:31:03.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 21%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jade Prunier
0
Reputation points
commented 2026-09-01T04:21:35.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
45,580
Reputation points
Independent Advisor
5 answers
windows reinstall taking HOURS!
Ive been having problems with my audio jack so samsung support suggested i done a reinstall from inside windows, it found and started downloading the 25h2 repair version but so far its been installing for HOURS! In around 7hrs its now at 57%, i have…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-08-30T19:57:03.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELU%3C/text%3E%3C/svg%3E)
luke urry
0
Reputation points
answered 2026-08-31T18:38:40.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
112K
Reputation points
Independent Advisor
2 answers
Can't add microsoft account to new laptop
I have a new laptop (HP Omnibook 5). When I try to add my microsoft account during the setup process, it says 'Oops, something went wrong'. When I try to set it up without using the microsoft account I get 'something went wrong'.
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-08-31T11:42:37.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.000000000000004%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
William Reavell
0
Reputation points
answered 2026-08-31T12:53:36.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
178.2K
Reputation points
Independent Advisor
3 answers
update stuck at 6%
Tried updating my PC and the update is stuck at 6%. It's been 3 days
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2026-08-30T18:20:03.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 66%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZD%3C/text%3E%3C/svg%3E)
Zion Dattilo
0
Reputation points
answered 2026-08-31T12:15:33.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
ApexNáV
5
Reputation points
3 answers
One of the answers was accepted by the question author.
Upgrading from Win10 to 11, getting "The Installation Failed in the Second Boot Phase" 0xC1900101 - 0x40017
I've spent the past three days trying to upgrade from Windows 10 to 11 and have been pulling my hair out trying to get it to go through. I initially started with using the Windows Installation Assistant, but it was never able to complete all the way…
Windows for home | Windows 11 | Install and upgrade
9,214 questions
asked 2025-10-14T04:49:35.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jacob Van Domelen
20
Reputation points
commented 2026-08-31T09:07:00.63+00:00
Ramesh
180.6K
Reputation points
Volunteer Moderator