i cannot connect my mouse to the laptop

David Talarico 0 Reputation points
2026-09-13T21:12:34.1766667+00:00

i am unable to connect my mouse to my laptop. the usb port is working. i just cannot get the connection from laptop to the mouse.

Windows for home | Previous Windows versions | Search, touch, and mouse
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  1. AI answer

    2026-09-13T21:12:46.72+00:00

    Try these checks in order:

    1. Reconnect the mouse
      • Unplug the mouse or its USB receiver.
      • Wait a little while, then plug it back in.
      • If it is a wired mouse, plug the USB cable directly into the laptop.
    2. Try a different USB port
      • Even if one USB port works, try another port on the laptop.
      • If a USB hub or dock is being used, remove it and connect the mouse directly to the laptop.
    3. Check the mouse itself
      • Make sure the cable is not damaged.
      • If the mouse uses batteries, make sure they are charged or replace them with fresh batteries.
      • Make sure there is no dirt blocking the mouse sensor.
    4. If it is a wireless mouse
      • Look on the bottom of the mouse for a Reset button.
      • If it uses a USB wireless receiver, unplug the receiver, wait about 10 seconds, and plug it back in.
      • If it is a Bluetooth mouse, check the Bluetooth connection in Windows.
    5. Test whether the mouse works on another PC
      • If it does not work on another PC either, the mouse may need to be replaced.
      • Some devices need the correct driver installed when tested on another PC.
    6. Check mouse settings in Windows
      • Windows 11: Start > Settings > Bluetooth & devices > Mouse
      • Windows 10: Start > Settings > Devices > Mouse

    If the mouse is a USB wireless model, it will not appear as a Bluetooth device. In that case, connect it with its USB receiver instead of trying to pair it through Bluetooth.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. ApexNáV 90 Reputation points
    2026-09-14T00:26:59.7833333+00:00

    Try the mouse on another PC/Laptop and check if it works there. Do usb port work when other devices are connected?

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