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Was just resubscribed to family, but only want single Microsoft 365

Was just resubscribe to Microsoft 365 family. I only want a single subscription, but I’m never able to figure out how to downsize my subscription. Please correct the resubscribe to family that I was charged for today.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T13:29:32.1733333+00:00
Gloria Supran 0 Reputation points
answered 2026-09-13T14:06:28.68+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer

Account hacked going round in circles

Guys, ADHD and Dyslexic and seriously pissed off right now. Would really appreciate some help on this as MS are useless and i'm going round in circles and chatbots refusing to help me speak directly an an agent. ok, this problem affects my son's…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T13:28:55.5533333+00:00
Satvinder Diocee 0 Reputation points
answered 2026-09-13T18:03:33.96+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
2 answers

how do I add a user

How do I add a remote user on the same network to use the data in ms sql server

SQL Server Database Engine
asked 2026-09-13T13:28:06.26+00:00
Ceci Bylls 0 Reputation points
answered 2026-09-16T04:05:42.2433333+00:00
Asemeit 0 Reputation points
3 answers

nothing loads on my pc until vpn is on

i havent turned on my pc for a week and now i turn it on my network says connected secure but nothing loads until i turn a vpn on

Windows for home | Windows 11 | Security and privacy
asked 2026-09-13T13:27:55.4766667+00:00
jerz mlody 20 Reputation points
commented 2026-09-14T14:13:15.9366667+00:00
jerz mlody 20 Reputation points
2 answers

Sharing pages in class notebook issues

I am trying to share a pages across different groups in class notebook but it just say uh oh theres a problem any help please

Microsoft Teams | Microsoft Teams for education | Class Notebook | Other
asked 2026-09-13T13:17:35.9333333+00:00
Wendy Humphries 0 Reputation points
edited a comment 2026-09-13T19:13:08.0966667+00:00
Heimerdinger 380 Reputation points Independent Advisor
3 answers

Share data from 2 tables

Sorry new to access so if a basic question please forgive me i have 2 tables lead Activity They both have a common id number i want to be able to produce and lead that doesnt have a activity can anyone help thanks in anticipation

Microsoft 365 and Office | Access | Development
asked 2026-09-13T13:12:45.14+00:00
Mark Powell 0 Reputation points
commented 2026-09-14T07:58:44.9266667+00:00
Aetherin 1,725 Reputation points Independent Advisor
0 answers

Entra External ID custom OIDC federation fails with AADSTS50000 during account creation/token issuance

We have isolated an Entra External ID custom OIDC federation failure. A fresh External ID user flow and disposable test application reproduce the issue independently of our application code. The source Microsoft Entra workforce user authenticates…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-09-13T12:59:31.32+00:00
Josh Kempster 0 Reputation points
3 answers

Microsoft Account Missing or Compromised – Unable to Recover My Account

Hello Microsoft Community, I am having a serious issue with my Microsoft account and I would really appreciate your help. I am not sure whether my account was hacked or if it was somehow deleted or removed without my knowledge. I suddenly lost access to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T12:58:38.04+00:00
ismael anadani 0 Reputation points
answered 2026-09-13T13:33:05.67+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer

"My laptop has no audio output.""The sound on my laptop is not working at all."

Problem Description:My laptop has no sound. When I play any video or audio file, there is no sound coming from the speakers.Additional Issues:When I try to open the audio or system settings, the computer shows a message that the system has crashed or…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T12:52:39.2966667+00:00
raja abdul rehman 0 Reputation points
answered 2026-09-13T13:27:32.5666667+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer

I'm facing an issue with my microsoft account.

I'm facing an issue with my microsoft account.i'm unable to update license it shows view only and unlicensed thats why i cant claim my free subscription and if i try to update with login it gets error the error says try again later or try with microsoft…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-13T12:51:53.7766667+00:00
sagar patil 0 Reputation points
answered 2026-09-13T17:22:29.8433333+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
2 answers

I cannot find Bluetooth driver for Asus Ultrabook 551L to activate in windows 11

Hello, I am encountering an issue where Bluetooth is not working on my Asus Sonic Master Ultrabook (model 551LN) running Windows 11 Pro (version 25H 10.0.26200 B. 26200). I tried installing the drivers downloaded from the official Asus website, but it…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T12:49:16.2066667+00:00
Sinchai | TA (Trainocate) 0 Reputation points
edited the question 2026-09-14T13:34:59.1933333+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
1 answer

Revise the old number

How to remove the old phone number from Authenticator app and replace with new one

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T12:42:22.7833333+00:00
Info Fertiaco 0 Reputation points
commented 2026-09-14T15:33:31.6066667+00:00
Helen Luu 2,865 Reputation points Independent Advisor
0 answers

Subject: Microsoft Authenticator Generating 8-Digit Codes – Blocking Third-Party Login and Causing Business Impact

Dear Microsoft Support Team, I am writing to report a problem with the Microsoft Authenticator app tied to my Microsoft account ([******@outlook.com]). The account entry used to sign in to a third-party service (ChatGPT/OpenAI) is generating an 8-digit…

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T12:42:14.6266667+00:00
Cecil Caballero 0 Reputation points
edited the question 2026-09-13T17:21:08.2+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer

Missing Teams Personal meeting recording – doctoral dissertation defense, still within 30-day retention period

I urgently need help locating or recovering a Microsoft Teams Personal meeting recording. The meeting was my doctoral dissertation defense, held on August 25, 2026, from 10:07 AM to 12:04 PM (1h 57m 40s). The meeting was created from a Teams personal…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-13T12:41:06.08+00:00
Ufuk Emre Altürk 0 Reputation points
answered 2026-09-13T13:50:19.9966667+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
2 answers

how to change country after vpn use

well oi used vpn for like 6 days for some work issue, now my microsoft accout think im in other country and showing me rewards for another country rather than india

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,332 questions
asked 2026-09-13T12:36:39.7966667+00:00
Ayesha Khan 0 Reputation points
answered 2026-09-13T13:35:58.6033333+00:00
John Jefferson Doyon 87,515 Reputation points Independent Advisor
2 answers

Removing a child from Family account with blocked organizer

My MS account was connected to a Family account with my father's account as organizer In 2022 the organizer account was blocked by MS with no reason. May be because my father is a Russian citizen Since then the ability to change or delete the Family…

Windows for home | Windows 11 | Family and online safety
asked 2026-09-13T12:36:10.3766667+00:00
Aaron Kasatkin 0 Reputation points
answered 2026-09-14T09:53:04.4933333+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
1 answer

Cannot open Microsoft 365 - Error 0x0 - Tried all Help Suggestions

My Microsoft 365 is locked and every time I try to activate it it says "error 0x0." I tried to reinstall the package but it said I needed OS 14.0 or higher. I have OS 14.0 or higher. I tried opening the Microsoft AutoUpdate (MAU) from Finder…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-13T12:25:13.14+00:00
Lucille Wall 0 Reputation points
commented 2026-09-13T12:53:55.3933333+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Copilot available in word, powerpoint, outlook but not in excel and teams

I can see the copilot icon on right bottom of word and powerpoint. I can also see copilot in the outlook ribbon. But unable to find copilot icon in excel and teams. It is neither available as right bottom icon nor in the ribbon.

Microsoft 365 and Office | Excel | For business | Other
asked 2026-09-13T12:21:03.34+00:00
Jigisha Thakkar 0 Reputation points
commented 2026-09-15T10:27:20.5566667+00:00
Helen Luu 2,865 Reputation points Independent Advisor
1 answer

sign in problem

Moderator moved from Microsoft 365 and Office | Access | Other | Windows Moderator note: personal information removed from the screen shot

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-13T12:20:51.94+00:00
khiloni parmar 0 Reputation points
answered 2026-09-13T12:57:18.74+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
2 answers

my microsoft account has been locked and i have sent the report of it but they are not responding to it

so my microsoft account got locked like 3-4 days ago and i dont know the reason for it what can i do to get my account back it is very frusterating

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T12:20:08.6466667+00:00
ItzDemon 0 Reputation points
commented 2026-09-16T07:06:06.48+00:00
Kai-H 26,665 Reputation points Microsoft External Staff Moderator