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Inquiry Regarding Rescheduling AZ-104 Exam to Online Proctored (OnVUE) While Traveling

Dear Pearson VUE Customer Support, I am writing to inquire about my upcoming Microsoft Azure Administrator (AZ-104) exam, currently scheduled to be taken at a test center on October 14, 2026. Due to upcoming travel abroad during that period, I would like…

Community Center | Not monitored
asked 2026-09-16T22:05:09.5766667+00:00
Mohmed mahmoud 25 Reputation points
accepted 2026-09-17T04:38:40.2533333+00:00
Mohmed mahmoud 25 Reputation points
2 answers

Outlook Windows 11

I have Outlook on Windows 11. Whenever I send an E-Mail, 2 copies show up in my Sent folder. I sent it to myself, and I only received one copy. See nothing in settings to help

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-16T22:03:20.0833333+00:00
Gerald Anglin 20 Reputation points
answered 2026-09-17T00:32:38.7033333+00:00
Ferdinand Nanalig 33,305 Reputation points Independent Advisor
1 answer

Urgent: My account was hacked by a bot (@mcbotmfa.club) after a BIOS update, and BitLocker locked my 2 years of data. Recovery forms are being auto-rejected.

To the Microsoft Support Team and Community Moderators: I am writing this message with a deep sense of distress and urgency. A routine BIOS update took place on my personal computer. As a result of this update, the TPM chip was reset, and Windows is now…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T22:01:49.27+00:00
Mustafa Akın 0 Reputation points
edited the question 2026-09-18T04:46:40.45+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
2 answers

Power BI Report Builder - Total is inflated

I am building a report in Report builder and am having difficulty getting the total to calculate correctly. I have four parameters (user name, start date, end date, and activity grouping) acting on the single dataset this report is drawing on. It is…

SQL Server Reporting Services
SQL Server Reporting Services

A SQL Server technology that supports the creation, management, and delivery of both traditional, paper-oriented reports and interactive, web-based reports.

3,184 questions
asked 2026-09-16T21:57:57.9966667+00:00
HGlon 5 Reputation points
edited the question 2026-09-16T22:02:25.7066667+00:00
Erland Sommarskog 137.5K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Rewards Not Allowing Points Redemptions

My Microsoft Rewards account has been "temporarily" restricted from redeeming my points for several months now. I've repeatedly contacted support to get this fixed. I either get a copy/paste response saying my searches fon't comply with thier…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,433 questions
asked 2026-09-16T21:56:00.7333333+00:00
Frustrated User 0 Reputation points
answered 2026-09-17T02:43:51.66+00:00
Ian-T 12,840 Reputation points Microsoft External Staff Moderator
0 answers

I'm getting the AADSTS5000224 error

I was logged into azure when I closed my laptop, when I opened it again I wasn't logged anymore and when I tried to get in I got the AADSTS5000224 error.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-16T21:53:24.3666667+00:00
Mario Lozano 0 Reputation points
1 answer

Closing a fraudulent MicroSoft account

A fraudster has created a fraudulent account using one of my email addresses -- ******@comcast.net. Please close this account and block any new accounts being set-up to this email address. I have a different legitimate account under a different email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T21:40:23.81+00:00
Wes Friesen 0 Reputation points
answered 2026-09-16T22:19:13.0566667+00:00
Brian Tillman 27,315 Reputation points Independent Advisor
2 answers

Need help removing/replacing primary email from account?

I am trying to remove a primary email from an account. I added a new email and the email verification seems to put me in a loop that I can't get past. I end up getting an attempted to many times error?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T21:38:58.45+00:00
richard bement 0 Reputation points
commented 2026-09-16T22:52:46.83+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
2 answers

add phone number

HOW CAN I ADD MY PHONE NUMBER TO MY ACCOUNT I DON'T SEE ANY PLACE TO ADD IT.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T21:35:34.09+00:00
Kelly Cheek 0 Reputation points
answered 2026-09-16T22:08:00.7933333+00:00
Estrella721 46,165 Reputation points Independent Advisor
1 answer

Need help accessing Word and Excel using Office 365 subscription

I have a Microsoft Office 365 subscription. My computer needed to be reset by my tech guy. He said that I would need to log back into my Microsoft account in Edge and also into my MS 365 Office apps. I did log back into my Microsoft account, but am…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T21:35:01.74+00:00
Judi Reuwer 0 Reputation points
answered 2026-09-16T22:10:52.0966667+00:00
Estrella721 46,165 Reputation points Independent Advisor
1 answer

Sign-in failed The tenant you are trying to access has been deauthenticated and is no longer available. If you are seeing this message by mistake, please contact Microsoft support. Error code: AADSTS5000224

Hello, My Microsoft 365 tenant has been deauthenticated. No one in the office can log in. I am a global admin when I attempt to login to admin.microsoft.com I get the following message: Sign-in failed The tenant you are trying to access has been…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-16T21:27:18.34+00:00
Jake Beard 0 Reputation points
answered 2026-09-21T14:56:59.5666667+00:00
Jake Beard 0 Reputation points
1 answer

Help with Deleting Microsoft Excel from Computer

Need help deleting Excel from my tabletop computer. I was given the option to choose from several office programs and chose Excel. All I get is a message indicating the app is not working. Now I cannot delete the app as I found out it is a paid app. I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T21:21:56.79+00:00
John Powell 0 Reputation points
answered 2026-09-16T22:14:55.2066667+00:00
Brian Tillman 27,315 Reputation points Independent Advisor
0 answers

Regain HACKED tenant access for a school

Hi This is unfortunately urgent. We have a school in Italy that has been hacked and the only 1 admin has been locked out and probably all the accounts deleted. Data is being probably stealed right now. We have called the regional support IVR in Italy but…

Microsoft Security | Microsoft Entra | Microsoft Entra Private Access
asked 2026-09-16T21:20:31.2866667+00:00
Adrian Nitu 0 Reputation points
commented 2026-09-16T21:22:00.6866667+00:00
Adrian Nitu 0 Reputation points
2 answers

Verification code not working for child account

I am struggling to enter my childs verification code I receive via email, it just keeps saying invalid code.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T21:19:10.0833333+00:00
Roland Sweet 0 Reputation points
commented 2026-09-19T23:37:13.7166667+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
2 answers

How do I delete a program that is installed on my pc?

I have been trying to delete the program "PC APP STORE" from my PC because it keeps popping up with an advertisement that will not let me close from my front screen

Windows for home | Other | Apps
asked 2026-09-16T21:18:51.1666667+00:00
Lori Vincent 0 Reputation points
answered 2026-09-16T21:52:30.78+00:00
Estrella721 46,165 Reputation points Independent Advisor
0 answers

two updates back sleep hibernation stopped working windows 11

two updates back sleep hibernation stopped working windows 11. current with updates and drivers

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-16T21:15:38.59+00:00
Roy E DeFee 0 Reputation points
commented 2026-09-16T22:21:57.1566667+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
1 answer

How do I get access to the recording of a meeting?

I was on a Teams meeting earlier today. The host says a recording for the call is located in the Teams Chat. I can't find it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-16T21:15:38.5433333+00:00
Kathryn K 0 Reputation points
commented 2026-09-17T22:44:26.4966667+00:00
Lin v 1,380 Reputation points Independent Advisor
1 answer

Account Ownership and payment method change due to husband passing away

I need to speak with someone in billing to change billing method and account ownership. Your platform is not userfriendly, and I dont want to disrupt my service. Please advise if there is a phone number I can use to call in

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T21:13:22.8066667+00:00
Matt Moran 0 Reputation points
answered 2026-09-16T22:41:44.3533333+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
2 answers

sync with onedrive ending soon but no camera upload available

Hi, In my settings i do not have camera back up ability. Every page tells me to go to me icon and settings and then turn the camera upload on. I do not have this feature. please advise, thank you. THIS IS TIME SENSITIVE AS THE SYNCING ENDS 30 SEPT.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-16T21:09:46.4066667+00:00
Susan Hobbit 0 Reputation points
answered 2026-09-17T07:56:31.46+00:00
GsN5034 - IA 77,735 Reputation points Independent Advisor
2 answers

How to find and use what is included on personal 365 subscription

How to find what is included on my subscription to personal 365

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T21:09:41.3733333+00:00
Chris Allen 0 Reputation points
answered 2026-09-16T21:42:03.2333333+00:00
EmilyS726 269.5K Reputation points Independent Advisor