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Need help removing/replacing primary email from account?

I am trying to remove a primary email from an account. I added a new email and the email verification seems to put me in a loop that I can't get past. I end up getting an attempted to many times error?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T21:38:58.45+00:00
richard bement 0 Reputation points
commented 2026-09-16T22:52:46.83+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
2 answers

add phone number

HOW CAN I ADD MY PHONE NUMBER TO MY ACCOUNT I DON'T SEE ANY PLACE TO ADD IT.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T21:35:34.09+00:00
Kelly Cheek 0 Reputation points
answered 2026-09-16T22:08:00.7933333+00:00
Estrella721 46,165 Reputation points Independent Advisor
1 answer

Need help accessing Word and Excel using Office 365 subscription

I have a Microsoft Office 365 subscription. My computer needed to be reset by my tech guy. He said that I would need to log back into my Microsoft account in Edge and also into my MS 365 Office apps. I did log back into my Microsoft account, but am…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T21:35:01.74+00:00
Judi Reuwer 0 Reputation points
answered 2026-09-16T22:10:52.0966667+00:00
Estrella721 46,165 Reputation points Independent Advisor
1 answer

Sign-in failed The tenant you are trying to access has been deauthenticated and is no longer available. If you are seeing this message by mistake, please contact Microsoft support. Error code: AADSTS5000224

Hello, My Microsoft 365 tenant has been deauthenticated. No one in the office can log in. I am a global admin when I attempt to login to admin.microsoft.com I get the following message: Sign-in failed The tenant you are trying to access has been…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-16T21:27:18.34+00:00
Jake Beard 0 Reputation points
answered 2026-09-21T14:56:59.5666667+00:00
Jake Beard 0 Reputation points
1 answer

Help with Deleting Microsoft Excel from Computer

Need help deleting Excel from my tabletop computer. I was given the option to choose from several office programs and chose Excel. All I get is a message indicating the app is not working. Now I cannot delete the app as I found out it is a paid app. I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T21:21:56.79+00:00
John Powell 0 Reputation points
answered 2026-09-16T22:14:55.2066667+00:00
Brian Tillman 27,215 Reputation points Independent Advisor
0 answers

Regain HACKED tenant access for a school

Hi This is unfortunately urgent. We have a school in Italy that has been hacked and the only 1 admin has been locked out and probably all the accounts deleted. Data is being probably stealed right now. We have called the regional support IVR in Italy but…

Microsoft Security | Microsoft Entra | Microsoft Entra Private Access
asked 2026-09-16T21:20:31.2866667+00:00
Adrian Nitu 0 Reputation points
commented 2026-09-16T21:22:00.6866667+00:00
Adrian Nitu 0 Reputation points
2 answers

Verification code not working for child account

I am struggling to enter my childs verification code I receive via email, it just keeps saying invalid code.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T21:19:10.0833333+00:00
Roland Sweet 0 Reputation points
commented 2026-09-19T23:37:13.7166667+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
2 answers

How do I delete a program that is installed on my pc?

I have been trying to delete the program "PC APP STORE" from my PC because it keeps popping up with an advertisement that will not let me close from my front screen

Windows for home | Other | Apps
asked 2026-09-16T21:18:51.1666667+00:00
Lori Vincent 0 Reputation points
answered 2026-09-16T21:52:30.78+00:00
Estrella721 46,165 Reputation points Independent Advisor
0 answers

two updates back sleep hibernation stopped working windows 11

two updates back sleep hibernation stopped working windows 11. current with updates and drivers

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-16T21:15:38.59+00:00
Roy E DeFee 0 Reputation points
commented 2026-09-16T22:21:57.1566667+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
1 answer

How do I get access to the recording of a meeting?

I was on a Teams meeting earlier today. The host says a recording for the call is located in the Teams Chat. I can't find it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-16T21:15:38.5433333+00:00
Kathryn K 0 Reputation points
commented 2026-09-17T22:44:26.4966667+00:00
Lin v 1,380 Reputation points Independent Advisor
1 answer

Account Ownership and payment method change due to husband passing away

I need to speak with someone in billing to change billing method and account ownership. Your platform is not userfriendly, and I dont want to disrupt my service. Please advise if there is a phone number I can use to call in

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T21:13:22.8066667+00:00
Matt Moran 0 Reputation points
answered 2026-09-16T22:41:44.3533333+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
2 answers

sync with onedrive ending soon but no camera upload available

Hi, In my settings i do not have camera back up ability. Every page tells me to go to me icon and settings and then turn the camera upload on. I do not have this feature. please advise, thank you. THIS IS TIME SENSITIVE AS THE SYNCING ENDS 30 SEPT.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-16T21:09:46.4066667+00:00
Susan Hobbit 0 Reputation points
answered 2026-09-17T07:56:31.46+00:00
GsN5034 - IA 77,555 Reputation points Independent Advisor
2 answers

How to find and use what is included on personal 365 subscription

How to find what is included on my subscription to personal 365

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T21:09:41.3733333+00:00
Chris Allen 0 Reputation points
answered 2026-09-16T21:42:03.2333333+00:00
EmilyS726 269.3K Reputation points Independent Advisor
1 answer

i can't activate my account

I have my key, i do everythink till i have the the window with 3 months and the card, and after i receive error , i can't activated for the moment ... cand someone help me ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T21:09:14.8266667+00:00
cosmin cerbu 0 Reputation points
edited an answer 2026-09-27T20:13:01.95+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
1 answer

Double charged for renewal on Microsoft 365 subscription, two different orders were created

I was charged twice for my renewal for my Microsoft 365 subscription. There were two different order numbers on the same day. I tried to get a refund but was not allowed to cancel the subscription for one of the orders as they were combinged

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T21:05:04.7266667+00:00
Kelly Cheek 0 Reputation points
answered 2026-09-16T21:43:27.3966667+00:00
EmilyS726 269.3K Reputation points Independent Advisor
0 answers

Quantum encryption for ADO on prem

My main question for this thread would be with Microsoft's plan to someday get rid of on prem ADO, are there future plans to implement post quantum encryption for future patches. I know that we have implemented something on the cloud version of ADO which…

Azure Quantum
Azure Quantum

An Azure service that provides quantum computing and optimization solutions.

93 questions
asked 2026-09-16T21:05:00.3+00:00
Campbell, Adam 0 Reputation points
0 answers

Augmenter le quota d'objets

Bonjour, J'aimerais augmenter le quota d'objets pour mon locataire

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-09-16T20:58:45.4733333+00:00
2 answers

How to fix installation of Office 2021 on my PC

I uninstalled Office 365, as instructed, and installed Office Professionl Plus 2012. At the end of the installation I got a message that 365 was still installed. Now the new OfficePro21 does not work. It shows as installed but I have not been able to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T20:52:58.5866667+00:00
David Anderson 0 Reputation points
answered 2026-09-17T08:24:26.9433333+00:00
WordWizzard 1,225 Reputation points
1 answer

Create an Add-on Microsoft Word to compense Publisher end

Hi, My name is Pierre Zanetti from France. I recently discovered Microsoft Publisher will end soon. I'm not programmer but I launch myself the project to create one Add-on on Word will alloy to use Publisher solutions. I know it's a little bit tricky…

Microsoft 365 and Office | Publisher | For business
asked 2026-09-16T20:50:06.25+00:00
pierre zanetti 0 Reputation points
edited an answer 2026-09-23T21:52:55.29+00:00
Hendrix 1,505 Reputation points Independent Advisor
2 answers

Question About Azure Maps freeFlowSpeed

Hello Azure Maps Support Team, I am using the Azure Maps Traffic Flow Segment API and would like to better understand the freeFlowSpeed value returned by the API. Could you please clarify how freeFlowSpeed is derived or calculated? For example, is it…

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

939 questions
asked 2026-09-16T20:48:36.98+00:00
Admin GDOTTOPS 0 Reputation points
answered 2026-09-16T23:39:31.1933333+00:00
kagiyama yutaka 5,570 Reputation points