Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Authentication app
I got a new phone. Same number everything is the same. I am trying to do stuff on my admin Microsoft account it keeps saying I need a code and sends to the authentication app. My app is not showing any code. Moderator's note: Moved from Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
CAN'T GET SUPPORT VIA PHONE - CAN'T ACCESS EMAILS
I NEED TECHNICAL SUPPORT PHONE NUMBER. I PAY FOR IT WITH MY BUSINESS ACCOUNT WHY CAN'T I GET IT
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Should an individual developer selling a paid add-on register as Individual or Company in Microsoft Store?
I am an individual developer residing in Japan and developing a WPF desktop application. I have not incorporated a company and do not currently operate through a registered company or organization. I plan to publish the Windows application on the…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
my hotmail account was compromised and I cant receive emails now
My Hotmail account was compromised and used to send unauthorized emails. I immediately changed my password. I can sign in and see my old mail, and I can send mail, but I cannot receive any new mail. Incoming test messages don't bounce; they simply never…
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
windows activation
I recently bought a gaming pc from rent a center and its saying I need to activate windows. when i try to do it, it tells me no activation key is found on my machine but I'm using windows 11 now its saying I need to purchase a copy of windows to get a…
Windows for home | Windows 11 | Licensing and activation
Charged twice
I purchased the Minecraft game on 9 August 2926; however, it was charged $46.90 twice for the same game.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Four Charges from Microsoft on multiple cards
I have several charges by Microsoft on two different accounts. The first charge was on 5/27/2026 for the amount of $129.99 on my Credit One card, referenced #[Moderator note: Personally Identifiable Information removed] from MICROSOFT*STORE…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Live agent please
Live agent please. I wish to speak to a live agent. I have been trying to deal with microsoft 365 problem since mid-June & just keep getting sent in an endless round of pages like this. I have a Microsoft 365 subscription -- I am a customer -- and I…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to fix Event 10120 and 10116 Critical Events on Windows 11
Hello, I was reviewing the event logs of my laptop, and I noticed that I had multiple Critical Event error logs for "ID 10120 DriverFrameworks-UserMode" in the list. On Saturday, 9/12 alone I had EIGHT 10120 Critical Events, most within…
Windows for home | Windows 11 | Performance and system failures
Windows 11 says “Some of these settings are managed by your organization” even though my PC isn't connected to an organization
Title: Windows 11 says “Some of these settings are managed by your organization” even though my PC isn't connected to an organization Question: Hi, I'm using Windows 11 Pro Education on my personal laptop. In Settings → Personalization → Lock screen, I…
Windows for home | Windows 11 | Desktop, Start, and personalization | Other
Surface model 2036 boot
Surface model 2036 will not boot from Microsoft screen logo. Followed recommended repair procedures. Geek squad no help. Next step? Thanks
Surface | Surface Laptop | Performance and maintenance
Unable to use my microsoft 365 subscription. Have been trying to get assistance since mid-June.
Please connect me to a live agent. I have microsoft subscription & unable to use since mid-June. This is my 4th attempt to get usable help.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how to fix when it says no device found for output or input
i have no sound and when I troubleshoot the issue it says my laptop has no device for output or input so I also have no mic
Windows for home | Windows 11 | Devices and drivers
how do i move documents from one drive to local drive
how do i move documents from one drive to local drive
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
deleted email
It seems my secondary email was hacked, and it hasn't even been 30 days. I would appreciate your help
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How do I prevent my Documents shortcut from defaulting to OneDrive?
I would like to save and retrieve documents from my lapto Document folder but it is defaulting to my Document folder on OneDrive. Here is the Shortcut I created "C:\Users\jsgri\Documents\Documents on laptop.lnk" Here is where it's taking…
Windows for home | Other | Files, folders, and storage
autosave did not keep my corrections on my document
I worked for hours adding and changing on my2 saved documents and auto save did not keep any of my work.
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
My sons Microsoft Account was Hacked: Email was changed, but phone number is still connected, but everything else has been changed, how to recover account?
Good day; Yesterday my son got a notification from Microsoft stating some email address was added to his account: PII ******@arrcbulges.com and when he tried to log in, his email address was changed to that and his password has been reset except his…
Windows for home | Windows 11 | Accounts, profiles, and login
Not receiving emails. Please HELP!!!!!!!
I'm not currently receiving all my emails. For the past 2 weeks, there have been portions of the day when I don't receive emails, which is highly uncommon. Then, after 24-48 hours, I'll check my inbox, and I'll have days' worth of emails that did not…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
How to acsess microsoft store on school computer
I can,t acsess roblox on school computer if anybody is an administrator for HISD can you please allow me to acsess it.