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Removing a child from Family account with blocked organizer

My MS account was connected to a Family account with my father's account as organizer In 2022 the organizer account was blocked by MS with no reason. May be because my father is a Russian citizen Since then the ability to change or delete the Family…

Windows for home | Windows 11 | Family and online safety
asked 2026-09-13T12:36:10.3766667+00:00
Aaron Kasatkin 0 Reputation points
answered 2026-09-14T09:53:04.4933333+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
1 answer

Cannot open Microsoft 365 - Error 0x0 - Tried all Help Suggestions

My Microsoft 365 is locked and every time I try to activate it it says "error 0x0." I tried to reinstall the package but it said I needed OS 14.0 or higher. I have OS 14.0 or higher. I tried opening the Microsoft AutoUpdate (MAU) from Finder…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-13T12:25:13.14+00:00
Lucille Wall 0 Reputation points
commented 2026-09-13T12:53:55.3933333+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer

Copilot available in word, powerpoint, outlook but not in excel and teams

I can see the copilot icon on right bottom of word and powerpoint. I can also see copilot in the outlook ribbon. But unable to find copilot icon in excel and teams. It is neither available as right bottom icon nor in the ribbon.

Microsoft 365 and Office | Excel | For business | Other
asked 2026-09-13T12:21:03.34+00:00
Jigisha Thakkar 0 Reputation points
commented 2026-09-15T10:27:20.5566667+00:00
Helen Luu 2,865 Reputation points Independent Advisor
1 answer

sign in problem

Moderator moved from Microsoft 365 and Office | Access | Other | Windows Moderator note: personal information removed from the screen shot

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-13T12:20:51.94+00:00
khiloni parmar 0 Reputation points
answered 2026-09-13T12:57:18.74+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
2 answers

my microsoft account has been locked and i have sent the report of it but they are not responding to it

so my microsoft account got locked like 3-4 days ago and i dont know the reason for it what can i do to get my account back it is very frusterating

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T12:20:08.6466667+00:00
ItzDemon 0 Reputation points
edited a comment 2026-09-17T07:51:45.97+00:00
ItzDemon 0 Reputation points
3 answers

My Microsoft Store crashes

My Microsoft Store crashes upon openeing. Not like instant crashing or just not opening, but it stays on my screen for a while like 10-15 seconds , then the cursor goes in the processing status and then just crashes . I have tried wsreset method and…

Windows for home | Windows 10 | Microsoft Store
asked 2026-09-13T12:16:37.3966667+00:00
Shayan Alam 0 Reputation points
edited an answer 2026-09-13T14:24:59.4066667+00:00
ApexNáV 265 Reputation points
1 answer

Office Home 2024 included with ASUS ExpertBook P3 is not activating. Word shows Unlicensed Product. Microsoft account only shows Microsoft 365 Basic. OSPP.VBS activation returns error 0xC004F017 License is not installed

I purchased an ASUS laptop that was advertised with Office Home 2024 and Microsoft 365 Basic. Windows 11 is activated with a digital license. However, Word shows “View Only (Unlicensed)” and says Microsoft 365 Basic does not include desktop Word. My…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-13T12:16:06.8266667+00:00
B.V. Tanvi 0 Reputation points
answered 2026-09-13T12:37:49.9333333+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
2 answers

How to fix surface book 2 restar loop

My Surface Book 2 just displays the logo on the screen and then restarts, repeating the process over and over.

Surface | Surface Book | Power and battery
asked 2026-09-13T12:13:52.5+00:00
Phương Trung 0 Reputation points
answered 2026-09-14T01:19:40.2866667+00:00
S.Sengupta 32,356 Reputation points MVP Volunteer Moderator
1 answer

I HAVE NO AUDIO IN MY COMPUTER WINDOWS 11 TAG # JLWPMN2

i have no audio in my computer,,,please help me.... TAG# [S/N] JLWPMN2

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-13T12:08:54.88+00:00
Tuti Velez 0 Reputation points
answered 2026-09-13T12:42:24.17+00:00
Diana Mariz 10,905 Reputation points Independent Advisor
1 answer

deleting some searches

from some searches cannot delete them tried autofil did not help

Microsoft Edge | Favorites, history, and downloads | Windows 11
asked 2026-09-13T12:05:44.64+00:00
kevin fields 0 Reputation points
answered 2026-09-13T12:37:14.4533333+00:00
Marcin Policht 107.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Multiple subscriptions

Are there 2 windows 365 subscriptions associated with [personal info removed] Moderator note: personal information (e-mail address) removed

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-13T11:57:36.8+00:00
James Schneider 20 Reputation points
accepted 2026-09-13T12:24:01.15+00:00
James Schneider 20 Reputation points
3 answers

Get off one account and make my own.

I want to get off my daughters account and get on my own. What do I need to do?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-13T11:52:00.1266667+00:00
Mark Worley 0 Reputation points
answered 2026-09-13T12:29:11.31+00:00
DaveM121 931.8K Reputation points Independent Advisor
3 answers

Self-paced path to learn Power BI

I would like to learn Power BI, self-paced, with the minimal amount of classes in order to fast track my AI abilities.

Community Center | Not monitored
asked 2026-09-13T11:44:23.43+00:00
David Jones 0 Reputation points
answered 2026-09-13T14:26:43.5833333+00:00
Julian Sharp 43,076 Reputation points
1 answer One of the answers was accepted by the question author.

Windows KB5124008 update heavy problem

The KB5124008 update has disabled my external Lexicon Alpha Studio audio interface. There are numerous reports on forums indicating that this issue is affecting many users. I am receiving Error Code 10: the device is detected and appears in the system,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T11:35:46.8133333+00:00
László Wéber 20 Reputation points
commented 2026-09-15T02:56:42.3833333+00:00
László Wéber 20 Reputation points
2 answers

Lost all Current Tasks in Classic Outlook

All my current tasks disappeared in classic outlook. I don't think I did anything to cause that. Need to recover my tasks. Don't see them in deleted, junk, archive. Can't find view to change the view. AI solutions didn't work. Neither did co-pilot.…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-13T11:35:05.9866667+00:00
Debbie Deland 0 Reputation points
commented 2026-09-16T12:04:15.6666667+00:00
Debbie Deland 0 Reputation points
1 answer

Microsoft account hacked, email address keeps being changed by hacker

My Microsoft account was hacked, and the attacker changed the email address/alias linked to the account. I still know previous passwords that were used on the account and can provide other information to prove that I am the original owner. The biggest…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T11:33:15.8366667+00:00
alabon 0 Reputation points
edited the question 2026-09-14T15:35:08.0366667+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
10 answers

Decrypt pfiles

Hello, I used to have all my files in windows 11 encrypted. After my laptop ran out of memory space I have copied the files to an usb stick and reinstalled windows 10 by whipping off the drive. Now that I am trying to open my files can see they are…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-09-13T11:33:11.8+00:00
Alina B 0 Reputation points
answered 2026-09-17T08:24:25.37+00:00
DYARI BARHAM 37,661 Reputation points Independent Advisor
1 answer

How to fix error of , world has ran into an error , on windows 10 .

i have to use word on my laptop, windows 10 . But whenever i open it , it shows an error meassage of, we are sorry but world has ran into an error which is preventing it from working correctly . World would need to be closed as a result . would you…

Windows for home | Other | Performance and system failures
asked 2026-09-13T11:32:14.6366667+00:00
Eman fatima 0 Reputation points
answered 2026-09-13T12:06:53.0466667+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

I keep getting overdue reminders for a 365 payment I have already made 1/09/2026

I keep getting overdue reminders for a 365 payment I have already made 1/09/2026

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T11:31:39.5466667+00:00
Anita Young 0 Reputation points
answered 2026-09-13T12:11:22.47+00:00
Diana Mariz 10,905 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

My Account was Hacked

, I tried to contact Microsoft numerous times i filled in the Account Recovery from, i cant use my XBOX i Cant use My Email i cant even Update My windows Or Sync My one Drive and my outlook email. i called the Microsoft Support Line , i spoke to the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T11:23:51.2333333+00:00
DM 20 Reputation points
accepted 2026-09-13T12:42:05.9833333+00:00
DM 20 Reputation points