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not able to install any display driver and updates are not updating

around 4-5 days back my lappy got updated automatically and when it restarted it started on low resoultion and when i tried to open the nvidia app or setting a dialog box appeared saying (you are not currently using a display attached to an nvidia gpu)…

Windows for home | Windows 10 | Windows update
asked 2026-09-01T09:10:33.5233333+00:00
supriy vishnoi 0 Reputation points
commented 2026-09-11T23:58:47.9566667+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
1 answer

Print spooler breaks when opening Microsoft word

I've got a weird one that I can't solve and I'm hoping someone here has seen it before. On one Windows 11 PC, the Print Spooler service stops every single time Microsoft Word is opened. It doesn't matter if I open a document or just launch Word and leave…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-10T12:50:43.88+00:00
Phillipus Jonck 0 Reputation points
commented 2026-09-11T23:55:04.3866667+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
1 answer

Can't add money to child account via familysafety app or website

This has happened repeatedly over the last few months. Last time I was able to get through to actual support to get a ticket opened to unblock this, but that avenue is apparently now closed. "Contact us at Microsoft support We’re having trouble…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

195 questions
asked 2026-09-11T02:07:37.9766667+00:00
Paddy McDonald 0 Reputation points
commented 2026-09-11T23:54:17.93+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
2 answers

Embed a if formula with a sum formula

I want to embed a questions if B4 is empty return a 0 otherwise add all the correct cells in B6 thru Q6 compared to B4 thru Q4 otherwise show a 0

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T23:28:53.9833333+00:00
Ronnie Jordan 0 Reputation points
answered 2026-09-11T23:49:39.24+00:00
Marcin Policht 107K Reputation points MVP Volunteer Moderator
1 answer

Copilot icon missing from Outlook on Mac

Troubleshooting recommendations don't work. I'm paying for a service that I can't use. When will this be fixed and will Microsoft credit those of us that are affected?

Microsoft Copilot | Other
asked 2026-09-06T14:10:46.5866667+00:00
Connie 0 Reputation points
commented 2026-09-11T23:47:03.84+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
3 answers

Font in my new outgoing email message is too small

I want to increase the size of the font when I try to write a new email message in Outlook

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-11T10:30:24.5566667+00:00
Joseph Chakra 0 Reputation points
edited an answer 2026-09-11T23:46:32.94+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
1 answer

Xbox Mode / Full Screen Experience missing on Windows 11 26H2 (Build 26300.9539)

Hello, I am trying to understand why Xbox Mode / Full Screen Experience (FSE) is still unavailable on my Windows 11 desktop PC. My current configuration is: Windows 11 26H2 OS Build: 26300.9539 CPU: Intel Core i5-12600KF GPU: NVIDIA GeForce RTX 3070…

Windows for home | Windows 11 | Settings
asked 2026-09-11T14:07:19.7233333+00:00
Malo-Valentin Lequy 0 Reputation points
answered 2026-09-11T23:46:10.3433333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

How to automatically turn ON Windows Media Player Legacy on reboot?

I use Windows Media Player Legacy (App) on Windows 11 so that I can access media from my TV and Roku (guess it streams from my PC). Occasionally when a WIndows update or reboot the Player turns OFF the streaming option..... How can I configure the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-10T23:52:44.5733333+00:00
Dez 0 Reputation points
commented 2026-09-11T23:43:56.5866667+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
1 answer

how to correct overcharges

I was accidentally charged three times for subscription renewal

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T22:58:35.79+00:00
Bobby Dodd 0 Reputation points
answered 2026-09-11T23:43:02.5266667+00:00
Estrella721 45,810 Reputation points Independent Advisor
2 answers

My headphones won't connect to this laptop using bluetooth.

I have a set of headphones that connect correctly to my iPhone and other computer but not this computer. I try to connect using bluetooth. Occassionally, it detects the headphones but then i hear :lost connection. I have updated the laptop to the latest…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T06:00:00.7333333+00:00
Peter Jeffrey Watts 0 Reputation points
commented 2026-09-11T23:41:22.08+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
3 answers

how to fix to view Copilot on Microsoft Outlook (New) on windows

I have a Microsoft personal plan, copilot used to work on Microsoft Outlook (New) and since last few days the copilot option is missing and I have tried multiple ways of removing account, re-install the app but still the copilot is missing. I also see…

Microsoft Copilot | Other
asked 2026-09-08T22:39:45.5633333+00:00
Ajay Talluri 0 Reputation points
commented 2026-09-11T23:40:16.0733333+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix incoming emails being rejected?

Recently my outlook account online live.com has been rejecting random emails, especially, but not exclusively, verification emails. I have been notified by several businesses that my paperless billing status has been revoked because Outlook rejected…

Outlook | Web | Outlook.com | Email
asked 2026-08-21T20:07:47.99+00:00
David Jones 0 Reputation points
commented 2026-09-11T23:39:41.54+00:00
David Jones 0 Reputation points
2 answers

Requesting Review of Terms of Service Violation

I received a Terms of Service violation notice on my Azure account, and it says my subscription and services will be deleted on October 10, 2026. I believe this may be a mistake and I am requesting a compliance review to understand why this happened and…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

745 questions
asked 2026-09-11T23:09:44.29+00:00
kin grain 0 Reputation points
edited the question 2026-09-11T23:29:14.97+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

How to Remove My Visa Card from My Microsoft Account

Why can't I remove my Visa card from my Microsoft account? I have already canceled/turned off recurring billing for Microsoft 365 Personal, but the card is still linked to a subscription/order. How can I remove it completely and prevent any future…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T22:46:39.5266667+00:00
جودة البنايات 0 Reputation points
answered 2026-09-11T23:21:31.2466667+00:00
Jonathan Deives 80,855 Reputation points Independent Advisor
1 answer

Embedding a if formular with a sum formular

I want to embed a questions if B4 and B6 are empty then add all the correct cells in B6 thru Q6 compared to B4 thru Q4 otherwise show a 0

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T23:17:05.9733333+00:00
Ronnie Jordan 0 Reputation points
answered 2026-09-11T23:17:18.6066667+00:00

AI answer

2 answers

how to turn sound back on

i am not able to turn my computer's sound on and no bluetooth device it can not connect to

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T22:42:22.96+00:00
Honour Cain 0 Reputation points
answered 2026-09-11T23:17:11.15+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
1 answer

Wish to Recover certain data from deleted files

Hi I deleted certain data from the storage, which was synched with my documents All this data got deleted Wish to recover the data of My Documents

Windows for home | Other | Files, folders, and storage
asked 2026-09-11T09:58:31.5566667+00:00
Ashish Mital 0 Reputation points
edited the question 2026-09-11T23:15:29.1+00:00
Gérard Oomens 131.2K Reputation points Volunteer Moderator
1 answer

Windows defender free or paid version?

I found out that there are free and paid Microsoft Defender.  Customer is intending to install Windows Server 2022.  For confirmation purposes, would that fall under the Microsoft Defender for Individuals (Paid)? The objective is to install Common…

Windows for business | Windows Server | Devices and deployment | Other
asked 2025-08-04T02:51:44.9166667+00:00
Anonymous
commented 2026-09-11T23:13:32.93+00:00
Nancy Silverblatt 0 Reputation points
2 answers

Microsoft word document is greyed out

Microsoft word document is greyed out. After subscription and payment. now I switch to family plan. Can you help me fix this

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-11T22:24:16.2333333+00:00
Ndujiuba, Ezinne 0 Reputation points
answered 2026-09-11T23:12:34.03+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
1 answer

Missing send button for email

The button to send a composed email has completed disappeared in my account and I do not know how to retrieve it. Suggestions would be appreciated.

Outlook | Web | Outlook.com | Email
asked 2026-09-11T21:53:01.91+00:00
Desane Blaney 0 Reputation points
answered 2026-09-11T23:08:50.3633333+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor