Wish to Recover certain data from deleted files

If the deleted data was synced with OneDrive, recovery depends on where it was deleted from:

1. Check the computer’s Recycle Bin on Windows or Trash on Mac.
   • In Windows, open Recycle Bin, select the files or folders, right-click, and choose Restore.
   • In Mac, open Trash, select the files or folders, right-click, and choose Put back.
   • The items return to their original location.
2. If the files were deleted from the cloud or do not appear in the computer recycle bin, check the OneDrive Recycle bin.
   • Go to the OneDrive website and sign in.
   • In the left navigation pane, select Recycle bin.
   • Select the files or folders and choose Restore.
3. If the files are missing rather than clearly deleted, search on the OneDrive website first.
   • Use Search everything at the top of the page.
   • Then check Recycle bin on the left side.
4. If using Microsoft 365, Restore your OneDrive can undo all actions on files and folders from the last 30 days.
   • This can help if files were deleted, overwritten, corrupted, or affected by malware.
   • Important: if a file was permanently deleted from the OneDrive Recycle Bin, it cannot be recovered.
5. If the files were deleted only from local Windows storage and are no longer in Recycle Bin, Windows File Recovery may help.
   • It is a command-line app from the Microsoft Store.
   • It supports recovery from local storage devices, not cloud storage or network file shares.
   • To improve recovery chances, minimize use of the computer because new activity can overwrite deleted data.

For a work or school account, technical support should go through the organization’s IT helpdesk or admin.

• Restore deleted files or folders in OneDrive
• Find lost or missing files in OneDrive
• Restore your OneDrive
• Windows File Recovery