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2 answers

how to turn sound back on

i am not able to turn my computer's sound on and no bluetooth device it can not connect to

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T22:42:22.96+00:00
Honour Cain 0 Reputation points
answered 2026-09-11T23:17:11.15+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
1 answer

Wish to Recover certain data from deleted files

Hi I deleted certain data from the storage, which was synched with my documents All this data got deleted Wish to recover the data of My Documents

Windows for home | Other | Files, folders, and storage
asked 2026-09-11T09:58:31.5566667+00:00
Ashish Mital 0 Reputation points
edited the question 2026-09-11T23:15:29.1+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
1 answer

Windows defender free or paid version?

I found out that there are free and paid Microsoft Defender.  Customer is intending to install Windows Server 2022.  For confirmation purposes, would that fall under the Microsoft Defender for Individuals (Paid)? The objective is to install Common…

Windows for business | Windows Server | Devices and deployment | Other
asked 2025-08-04T02:51:44.9166667+00:00
Anonymous
commented 2026-09-11T23:13:32.93+00:00
Nancy Silverblatt 0 Reputation points
2 answers

Microsoft word document is greyed out

Microsoft word document is greyed out. After subscription and payment. now I switch to family plan. Can you help me fix this

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-11T22:24:16.2333333+00:00
Ndujiuba, Ezinne 0 Reputation points
answered 2026-09-11T23:12:34.03+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
1 answer

Missing send button for email

The button to send a composed email has completed disappeared in my account and I do not know how to retrieve it. Suggestions would be appreciated.

Outlook | Web | Outlook.com | Email
asked 2026-09-11T21:53:01.91+00:00
Desane Blaney 0 Reputation points
answered 2026-09-11T23:08:50.3633333+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
2 answers

Purchased digital Windows 11

Have not received it. I need refund Total $150.47

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-11T22:30:55.1533333+00:00
Brian K Satterfield 0 Reputation points
answered 2026-09-11T23:07:37.32+00:00
John DeV 169.6K Reputation points Independent Advisor
2 answers

touchpad does not appear in control panel HID

touchpad is not working properly. Touch pad does not appear in the control panel HID

Windows for home | Other | Search, touch, and mouse
asked 2026-09-11T22:33:52.6933333+00:00
Richard sylvia 0 Reputation points
answered 2026-09-11T23:07:10.12+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
4 answers

Audio output issue

I have a wired headset that has two 3.5mm audio jacks for input and output. When I first turn on the computer there is no audio and the option for the headset doesn't show up as and option, if i click more sound and settings it shows that it is not…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T21:09:20.9933333+00:00
Elijah LeTourneau 0 Reputation points
answered 2026-09-11T23:05:23.87+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
2 answers

Unified-manifest personal tab: host iframe stays at about:blank in Outlook until an add-in task pane is opened

Centrally deployed unified-manifest app with a staticTabs personal tab (scopes: ["personal"], context: ["personalTab"]). Manifest schema 1.20, @microsoft/teams-js 2.55.0 — both above the documented minimums (1.13 / 2.19.0). In Outlook…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-09-08T15:07:18.84+00:00
bertrand soual 0 Reputation points
commented 2026-09-11T23:04:00.5166667+00:00
Jay1 Tran 615 Reputation points Independent Advisor
2 answers

Obsolete account on my live account causing problems

I cannot log into my school site due to live.com having an obsolete email account associated with my name. How can I get this resolved? . It left me update email in billing and shipping info but not in my basic profile.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-11T22:36:52.7566667+00:00
Carrie Hogue 0 Reputation points
answered 2026-09-11T23:00:48.8833333+00:00
Jay1 Tran 615 Reputation points Independent Advisor
0 answers

How to become an LSP (Licensing Solution Provider) partner to sell Enterprise Agreement (EA) licenses.

Hi Team, We are a CSP Partner, we would like to know how can we become an LSP (Licensing Solution Provider) partner to sell Enterprise Agreement (EA) licenses.

Microsoft Partner Center | Other
asked 2026-09-11T12:32:25.9333333+00:00
Richa Sharma 0 Reputation points
edited the question 2026-09-11T22:57:40.4633333+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
4 answers

I was disconnected from a live chat how do I get back

I was disconnected from a live chat how do I get back. Moved from: System Center Operations Manager

Windows for home | Other | Security and privacy
asked 2025-12-06T05:09:57.9666667+00:00
Holly Monserret 10 Reputation points
answered 2026-09-11T22:57:27.3733333+00:00
Henry Gertzman 0 Reputation points
6 answers

Protect Powershell script to be not editable, but executable

Hi, can you anybody show me how can I protect a script, so that the script cannot be changed (modified), but it's can be run for example every night at 00:00 as scheduled task? Thank you.

Windows for business | Windows Server | User experience | PowerShell
asked 2021-05-25T11:33:24.28+00:00
Ivaylo Stefanov 136 Reputation points
answered 2026-09-11T22:46:35.0333333+00:00
Bartosz Wójcik 0 Reputation points
3 answers

I cannot make an email address not blocked. Help!!

I accidently blocked an email address in my junk folder.And I followed the instructions on another thread to unblock it, I followed the instructions exactly, and every time I try and do, it says unable to complete it, it says unable to. Try again. ive…

Outlook | Web | Outlook.com | Settings
asked 2026-09-10T22:34:50.0266667+00:00
David Brady 0 Reputation points
commented 2026-09-11T22:42:21.9033333+00:00
David Brady 0 Reputation points
3 answers

Prefill email address

In outlook, when I begin an email the incorrect email address prefills in the "To:" line. The recipient has multiple emails associated with their outlook profile. Can we change the order of emails listed in his profile to change the prefill…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T21:31:35.6233333+00:00
Moody, Dempsey 0 Reputation points
commented 2026-09-11T22:42:13.66+00:00
Jay1 Tran 615 Reputation points Independent Advisor
1 answer

Trying to Enroll Devices from Intune into Defender, But It's Not Working

We are setting up environments for several clients, and a consistent issue we are running into is enrolling devices already enrolled in Intune with Defender. Enrolling devices into Intune is commonplace, and we've done it for everyone, but doing so for…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-11T22:41:43.3733333+00:00
Johnny Lechnir 0 Reputation points
answered 2026-09-11T22:42:03.09+00:00

AI answer

2 answers

Reinstall Microsoft

Error message is stating: C:Users\MJSo\AppData\Lical\Microsoft\OneDrive\Codecs\8.1.2\avutil-60.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-11T21:19:16.6733333+00:00
Marie Stone 0 Reputation points
commented 2026-09-11T22:36:43.43+00:00
Marie Stone 0 Reputation points
1 answer

Open on Different Monitor

In the new Microsoft Outlook, how can I click through emails and have each message window open on a different monitor?

Outlook | Windows | New Outlook for Windows | For education
asked 2026-09-11T16:23:30.6533333+00:00
Timothy Brown 0 Reputation points
commented 2026-09-11T22:32:33.5833333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

How to fix Session id: [Moderator note: Personally Identifiable Information removed], Correlation id: [Moderator note: Personally Identifiable Information removed]

There is a link provided that we should click on and after clicking the link, the message about Session id: and Correlation id: pops up. Giving us no access to the forms to fill out. What should we do to solve this issue?

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-09-10T18:25:45.2166667+00:00
SH 0 Reputation points
commented 2026-09-11T22:29:07.82+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can’t afford to update computer

I am a senior citizen living on very limited income and can’t afford to purchase a new computer with Windows 11. My current computer has Windows 10 and isn’t upgradable to Windows 11. Why aren’t we considered when all these updates are considered? What…

Windows for home | Windows 10 | End of support (EOS)
asked 2026-09-11T18:08:20.1633333+00:00
Judith Schieffer 20 Reputation points
accepted 2026-09-11T22:18:41.27+00:00
Judith Schieffer 20 Reputation points