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How do I transfer the authenticator to my new phone? No acces to previous phone

I set up 2-step authentication with Microsoft Authenticator for an account. I have a new phone now, but I cannot add the account on my current phone, because they ask me to authenticate first on my previous authenticator. I don't have acces to my…

Microsoft Security | Microsoft Authenticator
asked 2026-08-15T08:49:11.26+00:00
Claudiu Negreu 0 Reputation points
commented 2026-08-15T15:48:41.0633333+00:00
Claudiu Negreu 0 Reputation points
0 answers

I've lost all my Authenticator data by turning on cloud backup instead of restoring it first

Hi! I've accidentally uninstalled Microsoft Authenticator app on my only device and after reinstalling it I've signed in into my account and turned on cloud backup thinking that it will restore my data, but nothing happened. Thinking that I've signed…

Microsoft Security | Microsoft Authenticator
asked 2026-08-15T15:46:09.9266667+00:00
Voron Namikaze 0 Reputation points
0 answers

TPM attestation is not supported.

Screenshot 2026-08-15 210123.pngScreenshot 2026-08-15 210208.pngHi! I’m having a problem with TPM 2.0 attestation — it’s not supported, no matter what I do. The module itself is enabled and working. I’ve updated the BIOS. WINDOWS 11, latest updates. PC…

Microsoft Security | Microsoft Defender | Other
asked 2026-08-15T14:23:50.52+00:00
Alexandr Lee 0 Reputation points
0 answers

Forced app redirect & invalid meeting ID error made me miss critical internship interview & $1000 scholarship

I am writing to report a highly problematic Teams meeting access bug that directly led to me missing a vital job interview and valuable benefits. When I clicked the official Teams interview invitation link on my mobile phone, instead of directly loading…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-07-15T17:47:20.48+00:00
shiman lin 0 Reputation points
0 answers

Error while signing in to my default dicrectory tenant Azure ID

I accidentally deleted my azure default directory and now I'm locked out completely when i try signing in to azure portal the error comes up: Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-08-15T13:08:13.9566667+00:00
Isaac Sabath 0 Reputation points
edited a comment 2026-08-15T13:21:40.65+00:00
Isaac Sabath 0 Reputation points
0 answers

External User Invitations Failing – “Insufficient Privileges” Error

I have the same issue as discussed in: https://learn.microsoft.com/en-us/answers/questions/5845860/external-user-invitations-failing-insufficient-pri I seem to be unable to open a support request for this.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-15T11:25:33.47+00:00
Harry Bradshaw 0 Reputation points
0 answers

Error in Outlook for Microsoft 365 MSO when "Save as.." an email coming from Gmail

Dears, I find a problem with my Outlook Classic for Microsoft 365 MSO (Version 2606 Build 16.0.20131.20112) at 64 bit. I've 4 email accounts registered on Outlook (one is ___@ingmuscedrastudio.com; t_w_o are _@gmail.com; _@outlook.it). When I receive…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-11T19:27:33.02+00:00
Laura Muscedra 5 Reputation points
commented 2026-08-15T09:54:39.49+00:00
Laura Muscedra 5 Reputation points
0 answers

Trusted Signing identity validation fails repeatedly with "documents too old" but the flow never offered any document upload step

Our organization's Public Trust identity validation keeps failing, and we appear to be stuck in a loop with no way to fix it from our side. Hoping the Trusted Signing team can help. Background Organization: a Singapore private limited company,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-08-15T07:13:36.3833333+00:00
fu qiang 0 Reputation points
0 answers

Cost Management exports creation with identity type of "SystemAssigned" fails with bare 401

I am attempting to create a Cost Management export with a system-assigned managed identity (required for cross-scope delivery, since UserAssigned is explicitly rejected for this resource type), but it consistently returns a bare 401 Unauthorized with no…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,969 questions
asked 2026-08-15T01:41:08.19+00:00
Felix Deschamps 50 Reputation points
commented 2026-08-15T06:10:30.54+00:00
Ravi Varma Mudduluru 12,625 Reputation points Microsoft External Staff Moderator
0 answers

momentary network blip Monday 10/Aug/2026 02:30:08 UTC UKSouth RedHat Linux VM with accelerated network enabled

we have a Production 3 x node IBM MQ RDQM cluster running on RedHat that experienced a cluster failover owing to a momentary loss of network starting at 02:30:08 UTC on Monday 10/Aug/2026. IBM have investigated and advise it appears there was a loss of…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,342 questions
asked 2026-08-12T12:43:47.9666667+00:00
Gary Spencer 80 Reputation points
commented 2026-08-15T04:12:33.7366667+00:00
Anusree Nashetty 6,715 Reputation points Microsoft External Staff Moderator
0 answers

Personal Azure account locked out due to lost MFA – cannot access Azure Portal

I am locked out of my personal Azure account because I lost access to my MFA device. I cannot sign in to the Azure portal and therefore cannot open a support ticket. This is a personal Microsoft account (not work/school). I need assistance from the…

Microsoft Security | Microsoft Authenticator
asked 2026-08-15T02:06:41.4166667+00:00
liuquan wu 0 Reputation points
0 answers

Artifact Signing organization identity validation failed after successful individual verification

I am onboarding a United States LLC for an Artifact Signing Public Trust certificate. The authorized representative successfully completed the individual identity verification. The organization validation then changed to Validation Fail. The Azure portal…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-08-04T02:09:02.0366667+00:00
Mr Dawson 0 Reputation points
commented 2026-08-14T22:53:19.87+00:00
Mr Dawson 0 Reputation points
0 answers

Locked out of account

We have a PC which need to get going. It is a work computer, but the email is a personal one. When trying to reset a pin it asked for a verification code to be sent to a phone number I no longer have. So yes, the Outlook account is locked for 30 days…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-14T18:15:52.31+00:00
Janet Buchanan 20 Reputation points
0 answers

Request for Investigation: Charges Incurred Despite Having Active Azure Startup Credits

Hello Azure Support Team, I am contacting you because I noticed that charges are being billed to my account, even though I have active Azure Credits from the Microsoft for Startups (Founders Hub) program. Below are my account details for your review: …

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,645 questions
asked 2026-08-14T18:05:17.2733333+00:00
JOONHO LEE 0 Reputation points
0 answers

Microsoft Authenticator troubles

Hi all I was wondering if there was anyone I could talk to about this issue with the Authenticator App? I recently switched phones. Due to the old one breaking - I took it into servicing and they broke it further - I need to get onto the Authenticator. I…

Microsoft Security | Microsoft Authenticator
asked 2026-08-14T15:36:04.8966667+00:00
Thomas Smith 10 Reputation points
commented 2026-08-14T17:34:10.72+00:00
Patricia Edwards 0 Reputation points
0 answers

Build 28000.2796 out to RP Channel

Live in W.U. https://learn.microsoft.com/en-us/windows-insider/release-notes/release-preview-26h1/build-28000-2796

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-08-14T17:09:40.8266667+00:00
CrazyKats 19,245 Reputation points Volunteer Moderator
edited the question 2026-08-14T17:22:19.1766667+00:00
Johnny55 5,155 Reputation points Volunteer Moderator
0 answers

Builds 26100.9267 & 26200.9267 out to RP Channel

Live in W.U. https://learn.microsoft.com/en-us/windows-insider/release-notes/release-preview-24h2-25h2/build-26100-9267-26200-9267

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-08-14T17:07:42.21+00:00
CrazyKats 19,245 Reputation points Volunteer Moderator
edited the question 2026-08-14T17:18:21.0333333+00:00
Johnny55 5,155 Reputation points Volunteer Moderator
0 answers

Copilot on Android – Mico and Image Generation

Hello, Since the 30.0.44.0810002 update of Copilot for Android, we have lost the small Mico animation for children and Trombine. I would also like to know whether faces in photos generated with Copilot (color editing, sepia, black and white) will no…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-14T17:01:46.7733333+00:00
Franck DELINARD 0 Reputation points
0 answers

Trojan:MSIL/Lazy.NNL!MTB flags every fresh build of a legitimate .NET assembly (MSBuild ResolveAssemblyReference blocked)

I'm getting a consistent detection — Trojan:MSIL/Lazy.NNL!MTB — on a first-party .NET class library DLL that I compile locally from my own C# source (not downloaded, not third-party). Every clean rebuild produces byte-identical output and gets flagged…

Microsoft Security | Microsoft Defender | Other
asked 2026-08-14T12:49:10.16+00:00
MG_An 0 Reputation points
edited the question 2026-08-14T16:56:40.2566667+00:00
MG_An 0 Reputation points
0 answers

MFA account no longer exists so cannot login to azure account

Hello, I set up a personal azure account years ago using my personal hotmail email account for login. The account was set up with MFA recently and originally I had the account listed in my MS authenticator app in which I could receive auth codes etc.…

Microsoft Security | Microsoft Authenticator
asked 2026-08-14T16:52:14.87+00:00
Rick Feuer 0 Reputation points