A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Personal Azure account locked out due to lost MFA – cannot access Azure Portal
liuquan wu
0
Reputation points
I am locked out of my personal Azure account because I lost access to my MFA device.
I cannot sign in to the Azure portal and therefore cannot open a support ticket.
This is a personal Microsoft account (not work/school).
I need assistance from the Microsoft Data Protection / tenant recovery team to verify ownership and reset MFA so I can regain access.
I can provide subscription ID, billing confirmation, and identity verification details via private message if required.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
Sign in to answer