Personal Azure account locked out due to lost MFA – cannot access Azure Portal

liuquan wu 0 Reputation points
2026-08-15T02:06:41.4166667+00:00

I am locked out of my personal Azure account because I lost access to my MFA device.

I cannot sign in to the Azure portal and therefore cannot open a support ticket.

This is a personal Microsoft account (not work/school).

I need assistance from the Microsoft Data Protection / tenant recovery team to verify ownership and reset MFA so I can regain access.

I can provide subscription ID, billing confirmation, and identity verification details via private message if required.

Microsoft Security | Microsoft Authenticator
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