Request for Investigation: Charges Incurred Despite Having Active Azure Startup Credits

JOONHO LEE 0 Reputation points
2026-08-14T18:05:17.2733333+00:00

Hello Azure Support Team,

I am contacting you because I noticed that charges are being billed to my account, even though I have active Azure Credits from the Microsoft for Startups (Founders Hub) program.

Below are my account details for your review:

  • Azure Tenant ID: d818d88b-5266-4e38-948d-dc0460b071e3
  • Subscription ID: caff60d2-2edf-4ad7-9d0d-383ee6b8265e
  • Date of Charge: Aug 2026

I expected the services used to be covered by my startup credits. Could you please investigate why these charges occurred and check if my startup credits are correctly applied to this subscription? If these charges were billed by mistake, I would appreciate a refund or credit adjustment.

I have also attached a screenshot of my current billing/cost analysis for your reference.

Thank you for your assistance.

Best regards, LEE

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

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