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Can’t verify a tenent that was transferred to MS ownership

GoDaddy has confirmed that the domain tenant for xxxxx is managed by Microsoft as of 5/11/26. The TXT\MX settings are confirmed per MS instructions. Why do I keep getting a failure to verify?!? This is impacting my business as I need those email…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-15T21:42:53.7666667+00:00
TjMark-5955 0 Reputation points
commented 2026-05-19T01:55:07.8633333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

Can not register a Windows device under my Microsoft account

Trying to register a few surface devices in my Microsoft account and receiving an error message when using the serial number. Error message says Contact us for assistance Something happened and we couldn't complete your request.[contact…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-19T01:14:06.7766667+00:00
Beaver Williams 0 Reputation points
commented 2026-05-19T01:51:57.6366667+00:00
John Jefferson Doyon 87,515 Reputation points Independent Advisor
0 answers

Domain locked to inaccessible Microsoft 365 tenant — need domain released

My domain xxxxxx is locked to a Microsoft 365 tenant (xxxxx.onmicrosoft.com) that failed to provision. The tenant was created today but never fully provisioned — the admin center shows no users, all API calls fail, and no credentials work to sign in. I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-12T21:33:50.4033333+00:00
Nate Williams 0 Reputation points
edited a comment 2026-05-19T00:53:41.01+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Partner Center

We have tried for over a year to get our kernel mode driver signed by Microsoft so we can ship our products with the latest drivers. It has been one obstacle after another, and we have had to purchase two EV code signing certificates because errors were…

Microsoft Partner Center | Other
asked 2026-05-18T19:33:28.27+00:00
VoodooSoftLLC 0 Reputation points
0 answers

Problem with completing the validation of the Public Artifact Signing Account Certificate bc of billing org type

I need to create a Public Artifact Signing Account Certificate and I keep getting this error. This subscription cannot be used for organization identity validation as the billing account type associated with it does not indicate ownership by an…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,269 questions
asked 2026-05-18T18:44:24.0366667+00:00
Kirby Winters 0 Reputation points
edited the question 2026-05-18T18:59:20.7033333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

merchandise gift card money refund

Since Microsoft physical stores are closed near me, how can I get money back thats on my physical gift card. The only store available is in NY and tried to use there but they cannot scan that due to old gift card and asked to get money wired by…

Community Center
Community Center

A forum category for discussions about the Microsoft Q&A website itself, including feedback, bugs, suggestions, and community programs.

12 questions
asked 2026-05-18T18:52:37.6533333+00:00
Usha Anumolu 0 Reputation points
0 answers

Mojang Account Migration

Hello. I purchased Minecraft prior to the 2011 end user license agreement. The login is under the same email as my microsoft account. Please return my access, and don't force me to go to small claims court. I read the EULA made in 2011, and I had…

Windows for home | Windows 11 | Gaming
asked 2026-05-18T18:17:05.3266667+00:00
David Pfost 0 Reputation points
0 answers

Request for Recovery or Release of Orphaned Microsoft Entra / M365 Domain Ownership for xxxxxxxx

Hello Microsoft Support, I am requesting assistance recovering or releasing ownership of the domain xxxxxxxxfrom an orphaned Microsoft Entra ID / Microsoft 365 tenant that I no longer have administrative access to. I currently control the DNS for the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-18T17:20:31.89+00:00
Ally Saga West 0 Reputation points
commented 2026-05-18T17:37:20.6766667+00:00
Amira Bedhiafi 43,046 Reputation points MVP Volunteer Moderator
0 answers

Copilot Sensitive Info Types (SIT) Data Loss Prevention Policy (DLP) not working.

I've reviewed my policy an endless amount of times and also tested with an endless amount of different SIT's in order to try to trigger the policy to block, but the chat continues to process the information, and I do not get any alerts of any DLP…

Microsoft Copilot | Other
asked 2026-05-18T17:19:53.6833333+00:00
Patrick Ollero 0 Reputation points
0 answers

Edge Canary

On Edge Canary, now on build 150.0.4034. we have had an error on the update page for months! The build updates even with the error. Have reported this via Edge FB and in the Tech Community (as have many others) and we get no answers.

Microsoft Edge | Install and update | Windows 11
asked 2026-05-18T16:31:44.0766667+00:00
CrazyKats 19,425 Reputation points Volunteer Moderator
0 answers

Unable to verify a custom domain

I am trying to add my own domain in Entra ID, but the verification fails and only shows a generic message without any useful information to help resolve the issue. I tried registering with both TXT and MX records. I have already checked propagation using…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-07T11:12:03.7133333+00:00
Whoks 0 Reputation points
commented 2026-05-18T15:21:54.44+00:00
Sina Salam 31,456 Reputation points Volunteer Moderator
0 answers

Erro ao restaurar backup e criar novo backup no Microsoft Authenticator

Tive que mudar de aparelho celular e não estou conseguindo transferir as contas adicionadas no aplicativo Microsoft Authenticator para o novo aparelho. No aparelho antigo, fiz o backup com sucesso para uma conta pessoal @ hotmail.com. Nos detalhes do…

Microsoft Security | Microsoft Authenticator
asked 2022-05-09T10:36:15.43+00:00
chung 6 Reputation points
commented 2026-05-18T15:04:59.4966667+00:00
Jean Gomes 0 Reputation points
0 answers

Sign-in failed Error code: interaction_required

Getting the below error when trying to login into Azure portal: Sign-in failed Error code: interaction_required Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-14T15:47:57.1633333+00:00
soufiane 0 Reputation points
commented 2026-05-18T11:14:43.1633333+00:00
Sina Salam 31,456 Reputation points Volunteer Moderator
0 answers

Would like to check the cost for a particular Foundry Deployment/model

Hi We tried to check the cost for a particular deployment for a particular range of date and there isn't filter to check. Also, the numbers of token consumed and the charge it is billed for.

Community Center | Not monitored
asked 2026-05-13T15:52:27.4033333+00:00
Sandeep Sindham 0 Reputation points
commented 2026-05-18T09:49:10.13+00:00
Sandeep Sindham 0 Reputation points
0 answers

error copia de seguridad en la nube microsoft authenticator

Al hacer la copia de seguridad en la nube con microsoft authenticator da el mensaje de error "algo ha ido mal. Envíenos los registros mediante la opción Enviar registros." no me pide cuenta NO corporativa para poder hacer la copia (como tenía…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T08:17:58.88+00:00
Diego Garcia Solano 0 Reputation points
commented 2026-05-18T08:48:42.6533333+00:00
Diego Garcia Solano 0 Reputation points
0 answers

Cannot access my personal directory in MS Partner Center

Hi, I've had for a long time a personal account which I used to publish games in the Windows App Store, manage my tax info etc. Recently I have been trying to access this account in partner center, but I cannot switch to the personal directory. It…

Microsoft Partner Center | Other
asked 2025-10-28T04:19:36.95+00:00
Marco 25 Reputation points
commented 2026-05-18T07:20:06.7066667+00:00
Pylo 0 Reputation points
0 answers

Banned for making LFG post

Hi, I was falsely banned out of nowhere for making an LFG post in GTA online, it’s only 24 hours so it’s not a big deal and it’s my first ban. Not to mention no way to appeal or contact support for help. How are people allowed to spam modded account…

Windows for home | Windows 11 | Gaming
asked 2026-05-18T06:34:44.9466667+00:00
Kellen Mclaughlin 0 Reputation points
0 answers

Microsoft Authenticator Restore Error: "Something went wrong" during backup recovery

Hello, I am facing a critical issue with Microsoft Authenticator cloud recovery. My primary mobile phone was recently stolen. I had previously enabled the cloud backup feature linked to my personal Microsoft account. Now, I am trying to restore my…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T03:02:42.3966667+00:00
0 answers

Autenticator no restaura copia de seguridad

la aplicación de Authenticator no restaura mi respaldo en la nube tras realizar todos los pasos y mostrarme la ventana de que ahora se mostraran notificaciones para poder iniciar sesión empieza descargar la copia aparece brevemente la de mi correo y…

Microsoft Security | Microsoft Authenticator
asked 2026-05-17T18:04:39.3366667+00:00
Alan Renteria 0 Reputation points
edited the question 2026-05-17T18:30:07.5166667+00:00
Alan Renteria 0 Reputation points
0 answers

Ink install

Printer notified me that I need to replace only the color ink, so I just replaced them all. Then it could not recognize the black ink, i purchased more black ink and installed it, now it is showing I need to replace all the color ones. When I shake them…

Windows for home | Previous Windows versions | Windows update
asked 2026-05-15T17:23:34.2466667+00:00
Brenda P 0 Reputation points
commented 2026-05-17T17:36:04.6066667+00:00
SCP-Fazgamer5467 145 Reputation points