Cannot access my personal directory in MS Partner Center

Hi,

I've had for a long time a personal account which I used to publish games in the Windows App Store, manage my tax info etc.

Recently I have been trying to access this account in partner center, but I cannot switch to the personal directory.

It defaults to one of the other directories that I can access, and doesn't allow me to switch.

When I open the directory list by clicking my user icon on the top right, I see 2 directories selected: one with my personal e-mail, and the directory I'm currently in, which is some unrelated directory that I have access to.
I wish I could click the directory that has my email address name, but it's always selected no matter what directory I'm inside.

At the moment I cannot access my apps and games, payout profiles etc.

I tried different browsers, incognito window, signing out. No matter what, after the login I'm assigned a directory which is not my personal directory.

I can tell something is wrong as when I click sign out I see 2 profiles signed in, with the same email address, and I bet one is the personal one and one is this new account that has the directories assigned.

Please help or redirect me to where I can ask for help. I cannot even open tickets in partner center, as the "Workspace" dropdown is empty and it's a mandatory field.

Thanks!