Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,240 questions
1 answer
One of the answers was accepted by the question author.
login issues
“I created a new Microsoft 365 Business tenant today. The tenant exists and I received the confirmation email with admin username [Moderator note: Personally Identifiable Information removed]@GuardienovaSystems.onmicrosoft.com, but Microsoft sign-in says…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked
2026-09-17T21:08:00.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOL%3C/text%3E%3C/svg%3E)
Ondien Lindeman
20
Reputation points
accepted
2026-09-17T23:40:30.5433333+00:00
Ondien Lindeman
20
Reputation points
1 answer
Has my laptop been taken over by a scammer?
While I was playing Wordle, the screen blanked and a message came on screen saying an update was taking place and told not to shut off the computer. A cursor appeared on the screen. It took so long that I logged off and started again. I contacted…
Windows for home | Windows 11 | Windows update
15,598 questions
asked
2026-09-17T23:00:19.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Joyce Erickson
0
Reputation points
answered
2026-09-17T23:38:08.33+00:00
Jeronimo Fuerte
46,305
Reputation points
Independent Advisor
2 answers
Need to enter keycode
Lost access to my computer and my keyboard won't let me put in keycode
Windows for home | Windows 11 | Recovery and backup
5,796 questions
asked
2026-09-17T22:39:15.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
DORIS ROOD
0
Reputation points
answered
2026-09-17T23:32:32.7433333+00:00
Jeronimo Fuerte
46,305
Reputation points
Independent Advisor
1 answer
My problem concerning Microsoft account being hacked
I personally don't really care about the account itself, just about having Minecraft back, you think there'd be any way Microsoft could remove the Minecraft from the hacked account and put it on a new one? I DO have the payment info.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,910 questions
asked
2026-09-17T22:41:02.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 98%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Connor Hesse
0
Reputation points
answered
2026-09-17T23:27:50.6566667+00:00
Jeronimo Fuerte
46,305
Reputation points
Independent Advisor
2 answers
New Outlook Connection to gmail/wix email.
I can't get my outlook to connect with my gmail/wix. It just says wait. My email will connect with old outlook though. Moved from Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,769 questions
asked
2026-09-16T18:55:00.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 76%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
John Schneider
0
Reputation points
commented
2026-09-17T23:26:20.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook account not recieving emails
Hi, I have a problem with my Outlook account (technically a hotmail) not receiving emails This isn't an "Junk" or "Other" folder issue or a "blacklist" issue. But some emails are just lost. I recently encounter this issue…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,974 questions
asked
2026-09-16T18:39:19.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 88%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
tristanishappy
0
Reputation points
commented
2026-09-17T23:25:54.5066667+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
2 answers
I'm willing to pay for support
It seems that MSN has blocked a number of my contacts. And I have played around with the system for hours & hours & hours at this point. The system shows me a brief list of senders that got blocked, probably spammers from the past,…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,136 questions
asked
2026-09-15T02:17:31.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Henry Waxman
0
Reputation points
commented
2026-09-17T23:24:54.4566667+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
1 answer
Export to outlook Data file, “an unknown error occurred”
I need to export the emails into PST. However, when i create file, it keep appear "an unknown error occurred". I tried to uninstall and intall the latest version from microsoft store, the same problem still there.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,358 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
2 answers
SharePoint Shared Link Discovery, Site Access Review Scalability, and DAG Remediation Approach
I would like to understand: How to identify all shared links within a large SharePoint site, including creation date, expiration date, link type, permission level, and recipients. How Site Access Reviews can be effectively leveraged for large sites…
Microsoft 365 and Office | SharePoint | Other | Other
Microsoft 365 and Office | SharePoint | Other | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
362 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 44%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E9%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
What happened to my copilot?
Hello, So today I found out there was another Copilot in the app store… after a little digging I figured it was the Microsoft 365 just renamed to Copilot. After installing the app, it turned out it had limits after 5 questions and stopped my previous…
Microsoft Copilot | Other
2,205 questions
asked
2026-09-09T12:34:20.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 52%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
ToyotaGR86
20
Reputation points
commented
2026-09-17T23:18:12.9033333+00:00
ToyotaGR86
20
Reputation points
2 answers
how do I check to see if I'm receiving emails
I am not receiving emails, what do I do. I haven't received emails at all today
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,974 questions
asked
2026-09-17T22:35:15.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tiwanna Connolly
0
Reputation points
answered
2026-09-17T23:14:33.11+00:00
Ferdinand Nanalig
33,305
Reputation points
Independent Advisor
1 answer
Communication Services: Email Quota Increase Request — Limit Exceeded During Peak Hours
Problem description I am experiencing issues with sending emails through Azure Communication Services Email, as my messages are being blocked due to exceeding the per-subscription per-hour limit (PerSubscriptionPerHourLimitExceeded). This problem…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,813 questions
asked
2026-09-17T20:28:05.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 72%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV4%3C/text%3E%3C/svg%3E)
Victor-4156
0
Reputation points
answered
2026-09-17T23:11:29.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abhinaba Das
115
Reputation points Microsoft External Staff
Moderator
2 answers
Color of outlook messages are blue
The Color of outlook messages are blue and black. I want the color to be white and black. Not sure how to change features
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,769 questions
asked
2026-09-17T22:09:41.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeff Haveson
0
Reputation points
answered
2026-09-17T23:07:41.87+00:00
Ferdinand Nanalig
33,305
Reputation points
Independent Advisor
1 answer
refund individual 365 subscription
I need a refund for annual individual 365 subscription of $99.99.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,165 questions
asked
2026-09-17T22:32:41.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jim Essner
0
Reputation points
answered
2026-09-17T23:05:53.76+00:00
EmilyS726
269.5K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How to get Copilot subscription without MS 365
Running Windows 11. Adding MS 365 is a non-starter. I would lose Access database and MS Publisher apps. For security reasons I retain Outlook (Classis) app running against POP email account, and do not need or want cloud services, again for security…
Microsoft Copilot | Other
2,205 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Lost chats or teams
I had some teams from primary school now am in high school and I got some more at the start I had some but I think some got deleted or something I want them back please me and my sister have the same problem
Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
Additional team and channel-related features and issues within Microsoft Teams for Education
1,133 questions
asked
2026-09-17T22:43:50.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 1%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Limar Kaoukji
0
Reputation points
edited an answer
2026-09-17T23:01:00.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris-D
1,685
Reputation points
Independent Advisor
2 answers
How to add an image to your email signature from your desktop
Can you please show me how you would add an image to your email signature from your desktop, not an online image but one that you have created and saved on your computer? Thanks!
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,090 questions
asked
2026-09-17T22:09:25.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 27%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Brenda Hong
0
Reputation points
commented
2026-09-17T22:58:04.94+00:00
EmilyS726
269.5K
Reputation points
Independent Advisor
2 answers
error code 0x0
eI am receiving 0x0 Error code 0x0 with Microsoft word any guidance? going in circles and activation and payment are complete anyone help?
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
874 questions
asked
2026-09-17T22:21:13.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
joy jak
0
Reputation points
answered
2026-09-17T22:54:01.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,165
Reputation points
Independent Advisor
1 answer
How to promote junk mail folder in Microsoft Outlook for Android
Can anyone tell me how to promote (move) the junk mail folder in the Microsoft Outlook app for Android? My junk mail folder did appear near the top of the folders list, which was great as you need to check it more often than most sub-folders (e.g.…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,122 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 70%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
9 answers
how to fix Microphone?
Recently my internal laptop microphones completely stopped working. it was fine during 14/9/2026 but after messing with FL Studio for awhile, my Microphone refuses to pick up any audio at all. Ive gotten microsoft support today but none worked. This is…
Windows for home | Windows 11 | Devices and drivers
24,527 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 46%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)