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ONEDRIVE Removed, How to restore User Shell Folders path?

After removing 1drive via uninstaller and after following the guide here to completely "erradicate" 1drive, my folder path to desktop, pictures, documents (etc) got switched from C:\Users\b11111\Desktop to now everything residing in the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-11T17:07:41.1266667+00:00
Max Hanna 0 Reputation points
edited a comment 2026-09-16T01:30:40.67+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
2 answers

Subscription

I was charged for a subscription I do not want or use... How can I request a refund

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T00:56:45.4366667+00:00
John Owens 0 Reputation points
answered 2026-09-16T01:30:36.7133333+00:00
EmilyS726 267.9K Reputation points Independent Advisor
0 answers

problem with microsoft office word and excel

All of a sudden it appears my Microsoft Word and excel program are not working correctly. In Excel when I try and print a document in portrait orientation it automatically goes into landscape. If I can change a setting and do get it to move to portrait…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T00:40:49.36+00:00
Cynthia Murphy 0 Reputation points
commented 2026-09-16T01:18:41.3466667+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer

windows it is not Activate

I had reset my laptop was so slow so I thought it best to start fresh. Once I had reinstalled I noticed windows hadn't activated and l dont want to get a other laptop because this one is working fine

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T00:40:10.1566667+00:00
julio hernandez 0 Reputation points
commented 2026-09-16T01:12:45.83+00:00
EmilyS726 267.9K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

How Camera app deletions of windows 11 works

i deleted a vid which was displayed as a thumbnail at the bottom right corner of the camera app. Selected the thumbnail/preview. And deleted in it . so are they permanently gone or are they recoverable? Has SSD and Trim too. It has been 3-4 months.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-15T13:21:36.5366667+00:00
kau 40 Reputation points
commented 2026-09-16T01:11:42.96+00:00
kau 40 Reputation points
1 answer

Does a third-party Device MFT (DMFT) for a UVC webcam require WHQL/attestation signing, or is test-signing sufficient?

I want to apply a simple horizontal flip to the video stream from a USB UVC webcam (Logitech Brio 100), system-wide, before it reaches any application (Teams, Zoom, Chrome, etc.) — not just as a local preview mirror. From the docs (Device MFT Design…

Windows development | Windows Driver Kit (WDK)
asked 2026-09-14T10:36:52.64+00:00
Barishth 0 Reputation points
answered 2026-09-16T01:07:32.5366667+00:00
MSTF Employee 0 Reputation points Microsoft Employee
2 answers

Windows 11 Pro clean install is stuck in S mode and cannot activate with MAK key

I have 10 new inexpensive HP laptops that originally came with Windows 11 Home in S mode. They were purchased by a nonprofit for children to use in a computer lab. We purchased Windows Pro Full Operating System – No Software Assurance (Computer Labs…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-11T18:21:11.9966667+00:00
Cheryl 0 Reputation points
answered 2026-09-16T01:05:57.8866667+00:00
Cheryl 0 Reputation points
1 answer

How to create tick boxes and highlight a row

About ten years ago I had a team lead that used to send out spreadsheets that had these tick boxes on them that when clicked it would highlight the entire row it was on. They were used for inventory checklists when we were verifying all the correct…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T00:07:18.7533333+00:00
Slick RCBD 96 Reputation points
answered 2026-09-16T00:56:34.8533333+00:00
Jhun Buala 5,725 Reputation points Independent Advisor
1 answer

How to fix region issue with gift cards?

I was given a gift card from a family friend, and when I try to redeem it, it gives an error message for wrong region. She most likely bought it in canada, and I have no record of purchase, as she bought it, is there any way to fix this?

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-16T00:21:35.47+00:00
Duckyduck 0 Reputation points
answered 2026-09-16T00:54:04.7233333+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer

Authentication app

I got a new phone. Same number everything is the same. I am trying to do stuff on my admin Microsoft account it keeps saying I need a code and sends to the authentication app. My app is not showing any code. Moderator's note: Moved from Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T00:06:34.7133333+00:00
Britany Darm 0 Reputation points
edited an answer 2026-09-16T00:53:57.5133333+00:00
Hani-Ng 1,655 Reputation points Independent Advisor
2 answers

Upgraded onedrive weeks ago and still myaccount is frozen.

my account is still frozen, despite upgrading my one drive weeks ago. Why? And what should i do? Should i refund my payment? I haven't used a single mb of my upgraded one drive. I need answers asap. Thank you. Or can i talk to an agent?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-05-14T10:14:43.2733333+00:00
Sayeeh Dianne Molbog 0 Reputation points
commented 2026-09-16T00:52:16.93+00:00
Miron Chumash 0 Reputation points
2 answers

Azure Monitor: OTP Verification Issue with Action Group Email Receivers — Persistent Failure

Azure Monitor Action Group email OTP verification consistently failsSince September 6, 2026, I have been unable to verify new email receivers for an Azure Monitor Action Group using the OTP verification process.The Action Group is using West US regional…

Azure Monitor
Azure Monitor

An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.

4,015 questions
asked 2026-09-10T18:55:57.27+00:00
JGG671-9551 0 Reputation points
commented 2026-09-16T00:50:32.8866667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Trouble detecting input from a Canon PowerShot S5 IS

I have a Canon PowerShot S5 IS camera that I want to connect to my Windows 11 pc in order to upload my photos to it. I tried connecting the camera with a 2.0 mini usb B cable and turning the camera on. I heard the sound of a device being recognized but…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T09:24:07.4566667+00:00
Not my real name obviously 20 Reputation points
commented 2026-09-16T00:49:11.83+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

Acesso perdido ao autenticator

O meu celular antigo que usava como meu dispositivo de segurança simplesmente desligou e parou de funcionar sem aviso prévio, mesmo levando na assistência eles disseram que não podem mais fazer nada sobre e só devolveram o celular, e muitas das minhas…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T23:06:59.8733333+00:00
Anderson Machado 0 Reputation points
edited a comment 2026-09-16T00:46:03.5+00:00
Jade Ng 15,665 Reputation points Microsoft External Staff Moderator
1 answer

Charged twice

I purchased the Minecraft game on 9 August 2926; however, it was charged $46.90 twice for the same game.

Microsoft 365 and Office | Other
asked 2026-09-15T23:48:27.2266667+00:00
Mr Anis Rahman 0 Reputation points
answered 2026-09-16T00:30:49.4666667+00:00
John DeV 170.2K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Excel RTD function works on old Win10 PC and does not on new Win11 Laptop

I've just bought new HP Win11 Laptop and want to add it to my old Win10 PC I can open files transferre to it by USB and open excel files. But the RTD function that works well on old PC gives me on new laptop the #N/A instead of value. it supped to get…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T16:53:05.9633333+00:00
gar 20 Reputation points
commented 2026-09-16T00:21:04.03+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
2 answers

How to Fix Computer Restarting / Updating when I close my laptop lid?

Hello, My Surface laptop running Windows 11 has been restarting after an extended period of time (12-14 hours) with the lid closed. I am certain it is restarting because when I open the lid, the windows bootup screen shows and then the blue lock screen…

Surface | Surface Laptop | Power and battery
asked 2026-09-15T15:19:28.3533333+00:00
Kavan Desai 0 Reputation points
answered 2026-09-16T00:16:51.2866667+00:00
S.Sengupta 32,456 Reputation points MVP Volunteer Moderator
1 answer

Getting Daily Photos to Open

Can not open daily photos that come in daily to my email from One Drive

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-14T20:08:06.46+00:00
Joe Comella 0 Reputation points
commented 2026-09-16T00:14:54.2866667+00:00
Xavier-D 13,110 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 says “Some of these settings are managed by your organization” even though my PC isn't connected to an organization

Title: Windows 11 says “Some of these settings are managed by your organization” even though my PC isn't connected to an organization Question: Hi, I'm using Windows 11 Pro Education on my personal laptop. In Settings → Personalization → Lock screen, I…

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-09-15T23:36:10.17+00:00
Gulmaticopj 0 Reputation points
answered 2026-09-16T00:14:16.4433333+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer

need product code for current office 365 , set up new server

set up new server and need product code for our Office 365 so it will work on new server

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-14T16:58:25.6366667+00:00
Matt Harris 0 Reputation points
commented 2026-09-16T00:13:59.3566667+00:00
Xavier-D 13,110 Reputation points Microsoft External Staff Moderator