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Sync issue with contacts and calendars and Outlook

I've reinstalled office 365 64-bit and installed iCloud. However, when I turn on sync Contacts and Calendars, it appears to download everything but ends in an error: Your setup couldn't be started because of an unexpected error (0x800706ba). My iCloud…

Microsoft 365 and Office | Other
asked 2026-09-10T19:56:12.1233333+00:00
James Kohnke 0 Reputation points
commented 2026-09-12T00:28:42.9366667+00:00
Xavier-D 12,695 Reputation points Microsoft External Staff Moderator
2 answers

My bluetooth

my bluetooth wont show up in the pop up menu, i cant add any devices, and it tells me to trouble shoot it but i cant

Windows for home | Windows 11 | Settings
asked 2026-09-11T23:49:58.3233333+00:00
laine pennell 0 Reputation points
answered 2026-09-12T00:24:01.8933333+00:00
Ferdinand Nanalig 32,840 Reputation points Independent Advisor
1 answer

Windows 11 Pro RDP sessions become stuck and cannot be reconnected — even local console login gets blocked

I am experiencing a persistent Remote Desktop session problem on a Windows 11 Pro PC. I connect remotely to this PC using the built-in Windows Remote Desktop protocol, usually through Tailscale. The same issue occurs regardless of whether the RDP client…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-08-11T12:17:34.7233333+00:00
furkan hocaoglu 0 Reputation points
commented 2026-09-12T00:23:11.16+00:00
François REMY 0 Reputation points
4 answers

Having trouble adding phone number to Microsoft account

Option to add phone number to my Microsoft account longer appears in the "Manage how you sign in to your account" section.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-22T15:20:08.68+00:00
Robert Novak 25 Reputation points
commented 2026-09-12T00:18:50.5166667+00:00
Hornblower409 14,915 Reputation points
2 answers

How to clear clipboard on EDGE

I have been using cut/paste dialog on private website (UWorld.com). The clipboard is currently stuck on a single word that I can't delete. How do I clear the clipboard?

Microsoft Edge | Website issues | Windows 11
asked 2026-09-11T19:17:13.3933333+00:00
Brooks Goodgame 0 Reputation points
answered 2026-09-12T00:11:16.4433333+00:00
Clary-N 15,755 Reputation points Microsoft External Staff Moderator
1 answer

I cannot access my email on web mail or outlook app

tried incognito browser and still cant connect UTC Date: 2026-09-11T22:43:33.258Z Client Id: [Moderator note: Personally Identifiable Information removed] Session Id: [Moderator note: Personally Identifiable Information removed] Client Version:…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-09-11T23:10:45.1466667+00:00
Lisa Garcia 0 Reputation points
edited an answer 2026-09-12T00:08:50.9833333+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
1 answer

I think I need to work with an agent to be able to get into my computer

I need to work with an agent to get into my computer after a normal operating system upgrade would not allow me into my computer. Windows 11. Home edition.

Windows for home | Windows 11 | Install and upgrade
asked 2026-08-31T19:07:19.1933333+00:00
Derril Wright 0 Reputation points
commented 2026-09-12T00:05:05.86+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
1 answer

Mobile App - emails not syncing and not able to log in after deleting app

Hello, I have had my hotmail account for 20+ years, and never had an issue with the mobile app. Just a few days ago emails stopped syncing to the mobile app. I did all the trouble shooting recommended, deleted cache, removed my account, removed the app,…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-10T21:13:13.8366667+00:00
Diane 0 Reputation points
commented 2026-09-12T00:00:11.92+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
1 answer

Print spooler breaks when opening Microsoft word

I've got a weird one that I can't solve and I'm hoping someone here has seen it before. On one Windows 11 PC, the Print Spooler service stops every single time Microsoft Word is opened. It doesn't matter if I open a document or just launch Word and leave…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-10T12:50:43.88+00:00
Phillipus Jonck 0 Reputation points
commented 2026-09-11T23:55:04.3866667+00:00
Xavier-D 12,695 Reputation points Microsoft External Staff Moderator
1 answer

Can't add money to child account via familysafety app or website

This has happened repeatedly over the last few months. Last time I was able to get through to actual support to get a ticket opened to unblock this, but that avenue is apparently now closed. "Contact us at Microsoft support We’re having trouble…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

196 questions
asked 2026-09-11T02:07:37.9766667+00:00
Paddy McDonald 0 Reputation points
commented 2026-09-11T23:54:17.93+00:00
Xavier-D 12,695 Reputation points Microsoft External Staff Moderator
2 answers

Embed a if formula with a sum formula

I want to embed a questions if B4 is empty return a 0 otherwise add all the correct cells in B6 thru Q6 compared to B4 thru Q4 otherwise show a 0

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T23:28:53.9833333+00:00
Ronnie Jordan 0 Reputation points
answered 2026-09-11T23:49:39.24+00:00
Marcin Policht 107.5K Reputation points MVP Volunteer Moderator
1 answer

Copilot icon missing from Outlook on Mac

Troubleshooting recommendations don't work. I'm paying for a service that I can't use. When will this be fixed and will Microsoft credit those of us that are affected?

Microsoft Copilot | Other
asked 2026-09-06T14:10:46.5866667+00:00
Connie 0 Reputation points
commented 2026-09-11T23:47:03.84+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
1 answer

Xbox Mode / Full Screen Experience missing on Windows 11 26H2 (Build 26300.9539)

Hello, I am trying to understand why Xbox Mode / Full Screen Experience (FSE) is still unavailable on my Windows 11 desktop PC. My current configuration is: Windows 11 26H2 OS Build: 26300.9539 CPU: Intel Core i5-12600KF GPU: NVIDIA GeForce RTX 3070…

Windows for home | Windows 11 | Settings
asked 2026-09-11T14:07:19.7233333+00:00
Malo-Valentin Lequy 0 Reputation points
answered 2026-09-11T23:46:10.3433333+00:00
Hendrix-V 18,930 Reputation points Microsoft External Staff Moderator
1 answer

How to automatically turn ON Windows Media Player Legacy on reboot?

I use Windows Media Player Legacy (App) on Windows 11 so that I can access media from my TV and Roku (guess it streams from my PC). Occasionally when a WIndows update or reboot the Player turns OFF the streaming option..... How can I configure the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-10T23:52:44.5733333+00:00
Dez 0 Reputation points
commented 2026-09-11T23:43:56.5866667+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
1 answer

how to correct overcharges

I was accidentally charged three times for subscription renewal

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T22:58:35.79+00:00
Bobby Dodd 0 Reputation points
answered 2026-09-11T23:43:02.5266667+00:00
Estrella721 45,995 Reputation points Independent Advisor
2 answers

My headphones won't connect to this laptop using bluetooth.

I have a set of headphones that connect correctly to my iPhone and other computer but not this computer. I try to connect using bluetooth. Occassionally, it detects the headphones but then i hear :lost connection. I have updated the laptop to the latest…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T06:00:00.7333333+00:00
Peter Jeffrey Watts 0 Reputation points
commented 2026-09-11T23:41:22.08+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix incoming emails being rejected?

Recently my outlook account online live.com has been rejecting random emails, especially, but not exclusively, verification emails. I have been notified by several businesses that my paperless billing status has been revoked because Outlook rejected…

Outlook | Web | Outlook.com | Email
asked 2026-08-21T20:07:47.99+00:00
David Jones 5 Reputation points
commented 2026-09-11T23:39:41.54+00:00
David Jones 5 Reputation points
2 answers

Requesting Review of Terms of Service Violation

I received a Terms of Service violation notice on my Azure account, and it says my subscription and services will be deleted on October 10, 2026. I believe this may be a mistake and I am requesting a compliance review to understand why this happened and…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

746 questions
asked 2026-09-11T23:09:44.29+00:00
kin grain 0 Reputation points
edited the question 2026-09-11T23:29:14.97+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

How to Remove My Visa Card from My Microsoft Account

Why can't I remove my Visa card from my Microsoft account? I have already canceled/turned off recurring billing for Microsoft 365 Personal, but the card is still linked to a subscription/order. How can I remove it completely and prevent any future…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T22:46:39.5266667+00:00
جودة البنايات 0 Reputation points
answered 2026-09-11T23:21:31.2466667+00:00
Jonathan Deives 81,190 Reputation points Independent Advisor
2 answers

how to turn sound back on

i am not able to turn my computer's sound on and no bluetooth device it can not connect to

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T22:42:22.96+00:00
Honour Cain 0 Reputation points
answered 2026-09-11T23:17:11.15+00:00
Ferdinand Nanalig 32,840 Reputation points Independent Advisor