14,569 questions

Sort by: Updated
1 answer

Get rid of APTOS on Outlook

Just get rid of the default APTOS on outlook. Stop making defaults we do not want.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-09T20:31:01.7766667+00:00
Elsa Schroeder 0 Reputation points
answered 2026-05-09T20:31:11.2+00:00

AI answer

1 answer

I can't login into my Hotmail account via the outlook app on my phone again

I have a Hotmail account. For the past month, the account has been bumped off the app on my phone, so I can't log in there. I'm also getting trouble logging in via my laptop most of the time I'm getting "something went wrong" messge. The only…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-09T15:34:18.9+00:00
Natasha Nelson 0 Reputation points
commented 2026-05-09T18:40:30.54+00:00
Natasha Nelson 0 Reputation points
1 answer

Sync delay between Microsoft Learn & Elevate

Hello Team, I have completed all required learning paths, assessments, and surveys for “MIE Explorer 2026–2027”. Both required badges are visible on my Microsoft Learn profile: - Elevate Educator – Explorer (General) - Elevate Educator – Expert (General)…

Community Center | Not monitored
asked 2026-05-09T17:09:40.1766667+00:00
SHABNA SHIDIL 0 Reputation points
edited the question 2026-05-09T17:41:27.88+00:00
simo-k 94,385 Reputation points Volunteer Moderator
1 answer

Multiple events missing from Outlook calendar across multiple platforms

Hello, Today I noticed that miscellaneous events (past and present) are now missing from my Hotmail (Outlook) calendar. It has only happened within the last couple of days. They are missing from the Mail app on my iPhone, the Outlook app on my iPhone,…

Outlook | Web | Outlook.com | Calendar
asked 2026-05-09T17:37:02.98+00:00
Amy Peterson 0 Reputation points
answered 2026-05-09T17:37:22.5666667+00:00

AI answer

1 answer

I lost access to my two-factor authentication app

Hello, I lost access to my two-factor authentication app because I accidentally removed my Activision account from the authenticator app. I no longer receive login codes and I do not have my backup codes. Please help me remove or reset 2FA from my…

Microsoft Security | Microsoft Authenticator
asked 2026-05-09T17:29:41.58+00:00
حسن الشقاق 0 Reputation points
answered 2026-05-09T17:29:53.2133333+00:00

AI answer

1 answer

miss printed code on back of card can't read

the code on the back of card is printed to for up under the black stripe on the back of card and can't read

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-09T17:25:52.6666667+00:00
johnny bookout jr 0 Reputation points
answered 2026-05-09T17:26:06.29+00:00

AI answer

1 answer

I want to know whether it's possible to have a Microsoft 365 account set up with the master account as one email, but the billing account as a separate email.

Kind of a complicated setup where we have an email account that we use to handle billing for our family, but DON'T wnat that to be the actual login account for Microsoft 365 Family Plan. Is that possible to do?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-09T16:37:38.2533333+00:00
Jeff White 0 Reputation points
commented 2026-05-09T17:20:15.8566667+00:00
Jeff White 0 Reputation points
1 answer

Members of my family plan cannot use copilot

Members of my family plan cannot use copilot. Is there something wrong or is this intentional?

Microsoft Copilot | Other
asked 2026-05-09T16:47:57.0566667+00:00
Scott Schmidt 0 Reputation points
answered 2026-05-09T16:48:07.8733333+00:00

AI answer

1 answer

Gift Code reedem issue, cannot request a refund or request help

Bought a gift code for minecraft Java and Bedrock for PC, at the moment of reedeming the code it does says it cannot due to being in different region No help at all beyond that Investigating online it says both account must be in the same region (what…

Windows for home | Windows 11 | Microsoft Store
asked 2026-05-09T16:29:34.09+00:00
Rudy Alvarez 0 Reputation points
answered 2026-05-09T16:29:48.15+00:00

AI answer

1 answer

live.com/Outlook consistently "forgetting" my password

Hi everyone. I have been experiencing an issue with Live and Outlook sign-in for a couple months (or more) now. It is telling me the password I'm entering is incorrect and that I've attempted "incorrect" sign-in too many times. The problem is…

Outlook | Web | Outlook.com | Email
asked 2026-05-09T16:24:30.1+00:00
Josh Carter 0 Reputation points
answered 2026-05-09T16:24:42.46+00:00

AI answer

1 answer

Issue in converting MS Publisher document to PDF

Hi I have been working on MS publisher for last 2 years. I am facing a issue while converting publisher document to PDF, the content of the document appears A4 size, and Page convers as Landscape. How can i solve this problem. Attached is…

Microsoft 365 and Office | Publisher | Other
asked 2026-05-09T16:03:33.4033333+00:00
Manjula 0 Reputation points
commented 2026-05-09T16:06:24.2466667+00:00
Manjula 0 Reputation points
1 answer

Azure for Startups credit verification was auto-rejected within an hour with no reason given

Hi, I applied for the Azure for Startups credit business verification through the Azure portal. About an hour after submission, it was rejected automatically with no specific reason given. The portal docs at…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,683 questions
asked 2026-05-09T15:58:17.9266667+00:00
Teo Kim 0 Reputation points
commented 2026-05-09T16:06:23.8966667+00:00
Teo Kim 0 Reputation points
1 answer

Azure AI-900 result

Hello, I completed my Microsoft Azure AI Fundamentals exam through Pearson VUE on May 9, 2026, but my exam result and score report are still not visible in my Microsoft Learn credentials dashboard. My details: Full Name: Salam Mouataz Baghdadi Learn…

Community Center | Not monitored
asked 2026-05-09T11:26:44.9633333+00:00
salam baghdadi 0 Reputation points
commented 2026-05-09T15:26:12.79+00:00
Julian Sharp 43,341 Reputation points
1 answer

Multiple Candidate MS ID

Hi Team, I have been giving Microsoft Technical exams since 2007. My old certificate mentions my MS Candidate ID as SR5456254 and when i gave recently new MS exams my MS Candidate id is MS0429325042 Is it possible to merge my old id with the new one…

Community Center | Not monitored
asked 2026-05-09T14:35:57.79+00:00
Pankaj N Patil 0 Reputation points
edited the question 2026-05-09T15:02:59.55+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

Authenticator is spamming with sign-in requests.

The authenticator app seems poorly designed in that anyone can create sign-in requests that wakes me up in the middle of the night by a notification on my phone without even entering my password first. I just removed it and choosed Google Authenticator…

Microsoft Security | Microsoft Authenticator
asked 2026-05-09T14:57:44.8933333+00:00
Håkan Arnoldson 0 Reputation points
answered 2026-05-09T14:58:01.1833333+00:00

AI answer

1 answer

My authenticator app for my college email isn't working

Every time I try and go into my authenticator app to see if I got a code for my school Gmail so I can login to my account it doesn't show up?

Microsoft Security | Microsoft Authenticator
asked 2026-05-09T11:42:18.8833333+00:00
Mckenzie Osburn 0 Reputation points
answered 2026-05-09T11:42:30.48+00:00

AI answer

1 answer

word app not working

how to repair word and cant find app and wont repair close or help and keeps closing when i presson all opetions

Microsoft Security | Microsoft Authenticator
asked 2026-05-09T11:14:42.1833333+00:00
Elisabeth hoggard 0 Reputation points
answered 2026-05-09T11:14:52.7366667+00:00

AI answer

1 answer

Tôi cần hỗ trợ khôi phục tài khoản

Tài khoản của tôi đăng ký với Email: ******@gmail.com hiện đã bị hack, họ đã thêm vào tài khoản tôi 1 email khác. hiện tại khi tôi đăng nhập mã xác minh đều gửi về email này, và tôi không thể đăng nhập được. Phiên đăng nhập của tài khoản này vẫn đang…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-09T11:02:39.8166667+00:00
Hiến Vũ 0 Reputation points
answered 2026-05-09T11:02:55.4366667+00:00

AI answer

1 answer

Filling in forms in iPhone and accounts - personal and work

Hi when I try to fill in a form on my phone it says my personal account isn’t recognised and I can only use a work or school account to sign in- it used to work fine before but now something has changed. My personal account is valid and I can access…

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-05-09T10:17:32.2666667+00:00
Debbie Harrison 0 Reputation points
answered 2026-05-09T10:17:49.0966667+00:00

AI answer

1 answer

license for office 2021

How to activate my license for office 2021 on a Mac mini ? Br Niels E

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-09T07:53:01.81+00:00
niels erichsen 0 Reputation points
answered 2026-05-09T07:53:14.09+00:00

AI answer