Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,463 questions
1 answer
I am an alumni who needs a new Office365 Family key for 2026/2027 who paid in advance for 2 years of membership to MS Alumni Network? It will not autogenerate a new key which expired and is frozen my account?!
The auto generate a new Office 365 Family account does work for me on MS Alumni Network again even though my membership is payed for another year? There is no place to get help on this on the sight and any of the steps that are documented do not work to…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-09-12T10:13:15.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chris P
0
Reputation points
edited an answer
2026-09-12T14:38:46.6766667+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
my son`s microsoft account erased by anyone
they stolen my minecraft account and when i tried to reach it said we are nor recognize this email. i think they erased my Microsoft account . i have email from microsoft , i have purchased detail please help me. i tried all way what is showing in your…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,081 questions
asked
2026-09-12T13:49:45.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 99%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
gökhan konak
0
Reputation points
answered
2026-09-12T14:28:56.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,500
Reputation points
Independent Advisor
2 answers
my computer can't run word
word has run into an error so word can't be entered. windows security is telling me to repair but it can't repair. how can i fix word problems and identify the error the word has run
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,724 questions
asked
2026-09-12T08:37:35.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abid Mahtab
0
Reputation points
answered
2026-09-12T14:26:46.5866667+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Surface laptop 4 power button does not work
Surface laptop 4 would work (wake from sleep with open lid) but will not power on once shutdown, suspet power button. Any suggestions? Have ensured it has power, tried it on surface dock, but will not power on.
Surface | Surface Laptop | Power and battery
1,014 questions
asked
2026-09-11T01:53:09.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Al Bergsma
20
Reputation points
commented
2026-09-12T14:25:25.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,351
Reputation points MVP
Volunteer Moderator
3 answers
Unable to complete Azure for Students verification – SSUET Pakistan
Hello Microsoft, I am a student at Sir Syed University of Engineering & Technology (SSUET), Pakistan. I am trying to activate Azure for Students using my official university email address. I consistently receive the following error: “Unable to…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,312 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 25%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
Onedrive won't connect to shared - only shows personal
PC worked fine all day Tuesday. Yesterday logged on and it was showing personal Onedrive instead of the shared. tried to unlink PC but hangs onedrive. Tried to add account - it just stays in the personal. I've tried everything that was suggested online…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,118 questions
asked
2026-09-10T12:21:49.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jim DeHart
0
Reputation points
answered
2026-09-12T14:15:30.4733333+00:00
John Jefferson Doyon
87,500
Reputation points
Independent Advisor
2 answers
Subscription to Microsoft solitaire and casual games
I have a premium subscription for Microsoft games, why is it not registering on my android phone? Our can someone advise me how to do it
Windows for home | Other | Gaming
4,272 questions
asked
2026-09-12T13:13:38.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paul Gunther
0
Reputation points
answered
2026-09-12T14:10:18.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,535
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Can I reschedule a Microsoft exam booked with a promotional voucher after the booking deadline has passed?
Hi, I received a Microsoft exam discount voucher with the following rules: Booking deadline: August 15 Exam completion deadline: October 20 I successfully used the voucher before August 15 to schedule my exam for September 18. Now (September 13), I want…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,769 questions
asked
2026-09-12T11:39:28.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adam Anto Jose
20
Reputation points
accepted
2026-09-12T14:07:16.77+00:00
Adam Anto Jose
20
Reputation points
3 answers
One of the answers was accepted by the question author.
New Outlook for Android does not show any emails
Hi, I have recently upgraded my Android phone (everything worked on my old phone) and transferred everything over to my new phone (Galaxy S23). Unfortunately, Outlook will not display my any emails. It just says 'All done for the day'. However, if I…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,266 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 48%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I want to contact Microsoft newsfeed to complain about a false article
I receive my newsfeed from Microsoft News. I received an article that claims steve martin is sponsoring a method for reversing cognitive decline. it is false and should be taken down. How do I contact Microsoft Newsfeed about this false and misleading…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,625 questions
asked
2026-09-08T09:19:33.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 34%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
sean brady
20
Reputation points
commented
2026-09-12T14:01:17.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patrick Salvatore
0
Reputation points
3 answers
Cancel my Microsoft 365 subscription
I am writing to request a refund for my Microsoft 365 subscription. I accidently joined Microsoft 365 during my Windows update under my other google account (@gmail.com). However, I am using Microsoft 365 family already with different account…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,081 questions
asked
2026-05-21T08:36:28.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
heejune Jang
0
Reputation points
commented
2026-09-12T13:58:57.6566667+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Bing Places only offers Mail verification, and Support form is not working
I am setting up a Bing Places for Business listing for BLPL Digital in India. The only verification method available for the listing is postal mail. I live in a rural village where postal delivery can be inconsistent, so I would like to know whether Bing…
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,544 questions
asked
2026-09-11T14:56:07.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kumar Saurabh
20
Reputation points
accepted
2026-09-12T13:58:37.3966667+00:00
Kumar Saurabh
20
Reputation points
1 answer
I did my Microsoft office subscription but I didn't get the product key
I did my Microsoft office subscription but I didn't get the product key. Money already got deducted from my credit card. ID: @gmail.com Can you please help?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,463 questions
asked
2026-09-12T13:32:08.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ashok Shanmugam
0
Reputation points
edited the question
2026-09-12T13:51:16.52+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
My Minecraft is NOT working
It says this error over and over again, I don't know what to do about?
Windows for home | Other | Gaming
4,272 questions
asked
2026-09-10T23:21:35.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gomez, Chucky/Shelly
0
Reputation points
commented
2026-09-12T13:44:29.4033333+00:00
ApexNáV
170
Reputation points
2 answers
How to fix blinking icons on Windows 11.
I have a lenovo legion 7 laptop computer and am running Windows 11. Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (2.59 GHz) Installed RAM 16.0 GB (15.8 GB usable) Graphics card NVIDIA GeForce RTX 2070 with Max-Q Design (8 GB) Intel(R) UHD Graphics…
Windows for home | Windows 11 | Performance and system failures
32,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 31%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
3 answers
Microsoft Store Will NOT download minecraft
I have a situation where Minecraft is in a permanent download stuck loop. I have reset, repaired, reinstalled and minecraft will still not download on my Computer (Win 10). Everything is up to date as far as I can tell and make it. I have noticed a…
Windows for home | Windows 10 | Microsoft Store
6,594 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 75%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Strategic Request: Modern, Full Featured Contacts Management App Built on Microsoft Graph People API
This proposal originates from a real-world user scenario (Ugo Marchesa Rossi), synthesized by Microsoft Copilot. It highlights a strategic gap in the Microsoft 365 ecosystem: there is no modern, unified, full‑featured application for managing contacts…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,190 questions
asked
2026-09-12T13:31:22.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 90%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUM%3C/text%3E%3C/svg%3E)
Ugo Marchesa-Rossi
0
Reputation points
edited the question
2026-09-12T13:41:34.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
1 answer
ASUS g14 2022 GA402RJ restarts when use on battery
Hello, I am experiencing random crashes/reboots on my ASUS ROG Zephyrus G14 GA402RJ (Ryzen 7 6800HS + RX 6700S, Windows 11). Main issue: Crashes only happen on battery power. No crashes have occurred while plugged in (tested for ~3 weeks). Usually…
Windows for home | Windows 11 | Performance and system failures
32,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 88%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
Sole Global Administrator lockout (MFA registration loop)
I have a Microsoft 365 Business tenant. I am the sole Global Administrator and I am locked out because of an MFA registration loop. There is no other administrator who can reset my MFA. Microsoft support has already reproduced the problem and I already…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,181 questions
asked
2026-09-12T13:17:39.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 43%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Myrto Legaki
0
Reputation points
edited the question
2026-09-12T13:35:38.03+00:00
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
The project doesn't know how to run the profile with name 'machine-name' and command 'MsixPackage'
Hi, My laptop has just upgraded from an older Windows 10 laptop to a newer Windows 11 laptop. The Visual Studio Community also updated itself to 18.9.2. Unfortunately, now when attempting to build and debug this UWP C# app (either for the local laptop or…
Developer technologies | Universal Windows Platform (UWP)
Developer technologies | Universal Windows Platform (UWP)
A Microsoft platform for building and publishing apps for Windows devices.
3,101 questions
asked
2026-09-03T19:10:10.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 51%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WoodManEXP
110
Reputation points
accepted
2026-09-12T13:32:15.09+00:00
WoodManEXP
110
Reputation points