Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,581 questions
3 answers
Microsoft Account Missing or Compromised – Unable to Recover My Account
Hello Microsoft Community, I am having a serious issue with my Microsoft account and I would really appreciate your help. I am not sure whether my account was hacked or if it was somehow deleted or removed without my knowledge. I suddenly lost access to…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-13T12:58:38.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 26%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
ismael anadani
0
Reputation points
answered
2026-09-13T13:33:05.67+00:00
DaveM121
930.8K
Reputation points
Independent Advisor
9 answers
Issue with Excel 2016 - copy and paste cells
Hi, I have a issue on a PC where Microsoft Office 2016 is installed. From today, then I try to copy and a paste a cell, it doesn't work. If I try to copy text from Word to Excel, it works. So, the issue is linked only to copy a cell and paste it. I've…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,961 questions
asked
2026-09-09T12:06:30.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Elisabetta Storelli
35
Reputation points
commented
2026-09-13T13:29:17.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 62%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dr. Muhammad Nazir Awan
0
Reputation points
1 answer
"My laptop has no audio output.""The sound on my laptop is not working at all."
Problem Description:My laptop has no sound. When I play any video or audio file, there is no sound coming from the speakers.Additional Issues:When I try to open the audio or system settings, the computer shows a message that the system has crashed or…
Windows for home | Windows 11 | Devices and drivers
24,357 questions
asked
2026-09-13T12:52:39.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
raja abdul rehman
0
Reputation points
answered
2026-09-13T13:27:32.5666667+00:00
DaveM121
930.8K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Outlook files inbox lost favourites option
When updating my Microsoft Office package I lost the option of a FAVOURITE file in list of files How do I reinstall this option in my Outlook viewing file
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,458 questions
asked
2026-09-13T08:54:06.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
clive friedberg
20
Reputation points
accepted
2026-09-13T13:17:43.31+00:00
clive friedberg
20
Reputation points
2 answers
how can i find the product key of my windows
I'm experiencing windows activation problem . (PII Removed). What to do now?
Windows for home | Other | Licensing and activation
179 questions
asked
2026-09-13T11:17:17.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Swapneel Samanta
0
Reputation points
edited the question
2026-09-13T13:13:22.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,465
Reputation points
Volunteer Moderator
2 answers
mijn extern harde schijf gaat niet meer open op mijn windows 11
mijn extern harde schijf gaat niet meer open op mijn windows 11 na updates windows 11
Windows for home | Windows 11 | Windows update
15,493 questions
asked
2026-07-22T23:47:12.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Astrid van galen
0
Reputation points
commented
2026-09-13T13:07:36.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOC%3C/text%3E%3C/svg%3E)
Ornella Cavirani
0
Reputation points
2 answers
Xbox App Won’t Open. Just Disappears Immediately! What is Microsoft Doing?!
I’m seriously losing my patience with Microsoft right now. I cannot open the Xbox app at all. It shows the splash screen for a second and then instantly disappears. Nothing shows up in Task Manager, no error message, nothing. It just dies every single…
Windows for home | Windows 11 | Apps
2,364 questions
asked
2025-11-19T16:25:35.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 77%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HIKO992
15
Reputation points
commented
2026-09-13T13:00:23.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 8%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Cody de Vos
0
Reputation points
0 answers
Entra External ID custom OIDC federation fails with AADSTS50000 during account creation/token issuance
We have isolated an Entra External ID custom OIDC federation failure. A fresh External ID user flow and disposable test application reproduce the issue independently of our application code. The source Microsoft Entra workforce user authenticates…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,075 questions
asked
2026-09-13T12:59:31.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 33%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Josh Kempster
0
Reputation points
asked
2026-09-13T12:59:31.32+00:00
Josh Kempster
0
Reputation points
1 answer
sign in problem
Moderator moved from Microsoft 365 and Office | Access | Other | Windows Moderator note: personal information removed from the screen shot
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,041 questions
asked
2026-09-13T12:20:51.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 98%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
khiloni parmar
0
Reputation points
answered
2026-09-13T12:57:18.74+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
1 answer
Cannot open Microsoft 365 - Error 0x0 - Tried all Help Suggestions
My Microsoft 365 is locked and every time I try to activate it it says "error 0x0." I tried to reinstall the package but it said I needed OS 14.0 or higher. I have OS 14.0 or higher. I tried opening the Microsoft AutoUpdate (MAU) from Finder…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,768 questions
asked
2026-09-13T12:25:13.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 17%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lucille Wall
0
Reputation points
commented
2026-09-13T12:53:55.3933333+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
1 answer
How to correct a critical event
Yesterday afternoon whilst using Audacity and Excel i took my eyes of the screen for a few minutes, when i turned back my screen was blank and any attempt to try ESC,CTRL+ALT+DEL, Space or return just gave me a beep. So eventually i resorted to pressing…
Windows for home | Windows 11 | Performance and system failures
32,411 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
I HAVE NO AUDIO IN MY COMPUTER WINDOWS 11 TAG # JLWPMN2
i have no audio in my computer,,,please help me.... TAG# [S/N] JLWPMN2
Windows for home | Windows 11 | Install and upgrade
9,251 questions
asked
2026-09-13T12:08:54.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 69%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Tuti Velez
0
Reputation points
answered
2026-09-13T12:42:24.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,905
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
My Account was Hacked
, I tried to contact Microsoft numerous times i filled in the Account Recovery from, i cant use my XBOX i Cant use My Email i cant even Update My windows Or Sync My one Drive and my outlook email. i called the Microsoft Support Line , i spoke to the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,581 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 83%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Office Home 2024 included with ASUS ExpertBook P3 is not activating. Word shows Unlicensed Product. Microsoft account only shows Microsoft 365 Basic. OSPP.VBS activation returns error 0xC004F017 License is not installed
I purchased an ASUS laptop that was advertised with Office Home 2024 and Microsoft 365 Basic. Windows 11 is activated with a digital license. However, Word shows “View Only (Unlicensed)” and says Microsoft 365 Basic does not include desktop Word. My…
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
572 questions
asked
2026-09-13T12:16:06.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 75%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
B.V. Tanvi
0
Reputation points
answered
2026-09-13T12:37:49.9333333+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
1 answer
deleting some searches
from some searches cannot delete them tried autofil did not help
Microsoft Edge | Favorites, history, and downloads | Windows 11
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
578 questions
asked
2026-09-13T12:05:44.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 73%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
kevin fields
0
Reputation points
answered
2026-09-13T12:37:14.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
107.5K
Reputation points MVP
Volunteer Moderator
3 answers
Get off one account and make my own.
I want to get off my daughters account and get on my own. What do I need to do?
Windows for home | Windows 11 | Accounts, profiles, and login
10,041 questions
asked
2026-09-13T11:52:00.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark Worley
0
Reputation points
answered
2026-09-13T12:29:11.31+00:00
DaveM121
930.8K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Footnote bug
I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,718 questions
asked
2026-09-10T17:44:14.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 47%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Herb Schaffner
40
Reputation points
accepted
2026-09-13T12:25:53.6866667+00:00
Herb Schaffner
40
Reputation points
5 answers
How do i get back my main compromised account
I try to log in and it sends a code to a email address I dont have also the password i changed.Please help im trying for a few days now and I cant get it back
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,581 questions
asked
2026-09-12T18:32:27.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gheeorghe Cristian
0
Reputation points
answered
2026-09-13T12:25:14.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Multiple subscriptions
Are there 2 windows 365 subscriptions associated with [personal info removed] Moderator note: personal information (e-mail address) removed
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,041 questions
asked
2026-09-13T11:57:36.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 79%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Schneider
20
Reputation points
accepted
2026-09-13T12:24:01.15+00:00
James Schneider
20
Reputation points
3 answers
I purchased Office 2024 but can't access software download
I purchased Office 2024 today and I have the product key but I don't have the software. Can you help me?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,095 questions
asked
2026-02-20T18:08:34.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 63%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rex Butler
0
Reputation points
commented
2026-09-13T12:23:43.52+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator