180 questions
180 questions with Windows for home | Other | Licensing and activation tags
2 answers
charged twice
I got charged twice on 9/11/26 for a Windows purchase, but only need one. How can I get a refund for the second purchase. Greg Cowell
Windows for home | Other | Licensing and activation
asked
2026-09-15T21:08:26.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
greg cowell
0
Reputation points
answered
2026-09-15T21:52:23.62+00:00
EmilyS726
266.9K
Reputation points
Independent Advisor
2 answers
unable to activate windows after upgrading my pc
Upgraded my pc with a new motherboard and cpu and cannot activate windows with my pre-existing product key.
Windows for home | Other | Licensing and activation
180 questions
asked
2026-09-15T02:05:07.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carl Morgan
0
Reputation points
answered
2026-09-15T02:37:31.8166667+00:00
EmilyS726
266.9K
Reputation points
Independent Advisor
2 answers
how can i find the product key of my windows
I'm experiencing windows activation problem . (PII Removed). What to do now?
Windows for home | Other | Licensing and activation
180 questions
asked
2026-09-13T11:17:17.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Swapneel Samanta
0
Reputation points
edited the question
2026-09-13T13:13:22.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,470
Reputation points
Volunteer Moderator
2 answers
I was charged VAT on my purchase. I live in a VAT-exempt zone
Hello, This morning I purchased a Windows 11 Pro upgrade. The purchase price showed UK VAT. As I do not live in the UK, I assumed that this would be deducted when the payment went through from my Paypal account. I live in the British Channel…
Windows for home | Other | Licensing and activation
180 questions
asked
2026-09-10T11:33:59.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chris Bennett
20
Reputation points
answered
2026-09-10T12:10:55.6566667+00:00
EmilyS726
266.9K
Reputation points
Independent Advisor
2 answers
Upgraded my motherboard and having trouble getting my windows key
I recently upgraded my pc and now im having trouble activating my windows. How can i get this resolved?
Windows for home | Other | Licensing and activation
180 questions
asked
2026-09-09T21:46:06.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Joseph Rodriguez
0
Reputation points
answered
2026-09-09T22:19:43.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
1 answer
Hello, my computer recently had its motherboard replaced because the original motherboard failed. Before the motherboard replacement, Windows 11 Home was activated normally on this computer.
Hello, my computer recently had its motherboard replaced because the original motherboard failed. Before the motherboard replacement, Windows 11 Home was activated normally on this computer. After replacing the motherboard, while keeping the original…
Windows for home | Other | Licensing and activation
180 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Windows embedded key takes over digital license key
Hi All, With extensive research I know now I gave myself quite a unique problem that I could use assistance to solve. For many years I have had pro edition of windows digitally and was able to upgrade windows since Win7 on desktops. When I recently …
Windows for home | Other | Licensing and activation
180 questions
asked
2026-09-03T01:53:48.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 88%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jeffery David Anderson
0
Reputation points
commented
2026-09-04T01:25:37.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,025
Reputation points Microsoft External Staff
Moderator
2 answers
accidentally purchased Windows 11 Pro twice
"I accidentally purchased Windows 11 Pro twice. I only need one license and would like a refund for the duplicate purchase. The second purchase was accidental."
Windows for home | Other | Licensing and activation
180 questions
asked
2026-09-02T20:54:57.1066667+00:00
STEVE FLOWERS
0
Reputation points
answered
2026-09-03T11:08:14.1433333+00:00
Kapil Arya
38,466
Reputation points
Volunteer Moderator
1 answer
Filmforth license problem
Hello, I purchased the lifetime subscription of the FilmForth video editing app. After a PC reset the subscription has been removed. I am using the right account and can proof the purchase. Thank you in advance
Windows for home | Other | Licensing and activation
180 questions
asked
2026-07-18T19:56:10.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonathan Superdiesel
0
Reputation points
commented
2026-09-03T10:27:52.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUW%3C/text%3E%3C/svg%3E)
ursus wolffheim
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How to Redeem MSFS 2020 after PC repair
I purchased MSFS 2020 (Discs) when it came out. My Windows PC needed repair which required anew windows install. I re-installed MSFS 10 Discs and when I entered my Licence code I was told that the code had already been re-deemed. Is there a way to solve…
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-28T16:37:43.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 96%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Allan Gillespie
20
Reputation points
commented
2026-09-02T00:10:19.7033333+00:00
Hendrix-V
19,025
Reputation points Microsoft External Staff
Moderator
11 answers
Windows 11 free download reactivation
My computer running windows 11 free download was hit by lightning and damaged my motherboard. I was able to replace motherboard, processor, and memory. I used existing hard drive and windows 11 OS. Everything works fine but I am unable to activate…
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-31T12:39:40.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 17%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wade Clemons
0
Reputation points
answered
2026-08-31T16:45:25.81+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
Windows Reactivation Error
Purchased a digital licence Windows 11 pro last year all new pc, then last month my motherboard suddenly failed and had to be replaced, cant seem to activate windows on this pc now , just changed the motherboard, ran through all the steps, I recently…
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-27T13:39:53.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 28.999999999999996%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Patrick Moran
0
Reputation points
commented
2026-08-30T07:31:25.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,760
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Account activate all Windows PCs signed onto em with Digital License
So I have Lenovo ThinkPad T440p which have OEM Windows Pro license already signed with my Microsoft Account, after I put the same Account on axioo HYPE 10 with OEM Windows Home license one day I accidentally found offer free upgrade to Windows Pro in…
Windows for home | Other | Licensing and activation
180 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 71%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
2 answers
How do I activate windows 11?
I can't activate it no matter what I do I tried to change the account, that certainly did not work, I tried to change the PIN that also did not work, I even followed the little instructions it give and still did not work.
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-22T22:17:08.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Azalea David
5
Reputation points
commented
2026-08-27T08:01:35.4633333+00:00
Kai-H
26,760
Reputation points Microsoft External Staff
Moderator
2 answers
Redeemed Product Key but cannot use it
Hello, about a year ago, I bought product key for Home Office. I have yet to be able to use it. At the time, I went to office.com/setup and redeemed the product key. However, redeeming it seems to have provided me with no benefit, as I cannot access any…
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-25T20:21:16.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Megan Beck
0
Reputation points
answered
2026-08-25T21:18:02.9066667+00:00
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I have Windows Pro subscription but my account profile says Family Edition
I have a Windows Pro subscription which I purchased in May 2026; when I logged into my account today it is showing Windows Family. How do I update my account information to identify that I have Windows Pro. I have been using CoPilot, but not unable to…
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-25T00:10:12.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 65%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tricia Lever
20
Reputation points
accepted
2026-08-25T01:13:01.48+00:00
Tricia Lever
20
Reputation points
1 answer
Purchased Window 11 Home by Accident. Needed Pro.
Just bought a windows 11 home version when I was supposed to buy a windows 11 pro version. Would like to cancel and get a refund so I can purchase Pro. How to do this please?
Windows for home | Other | Licensing and activation
180 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 55.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
if i am on windows 11 home with it not activated can i use a pro key to activate?
if i am on windows 11 home with it not activated can i use a pro key to activate?
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-22T18:53:35.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 74%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
tiger
0
Reputation points
answered
2026-08-22T19:31:45.0766667+00:00
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
1 answer
Error code 0x803f8001 for minecraft, even though i purchased the game.
i purchased a physical voucher for minecraft java and bedrock edition for my pc. I played for a while then stopped for a month. Later i tried logging back on and it gave me the error code 0x803f8001. Can anyone help?
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-22T05:08:57.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 99%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
James Gorman
0
Reputation points
answered
2026-08-22T05:55:38.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
179.3K
Reputation points
Independent Advisor
1 answer
help wiyh window activation
I need window activation help, what ever I do does not activated
Windows for home | Other | Licensing and activation
180 questions
asked
2026-08-19T22:00:59.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 27%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
ali ormeziar
0
Reputation points
commented
2026-08-19T22:34:41.96+00:00
EmilyS726
266.9K
Reputation points
Independent Advisor