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9 answers

How can activate my windows when it deactivated itself.

Hi, I ordered a prebuilt pc and after using it for about a year my windows have been deactivated for some reason. I have the product key, I got it from ShowKeyPlus, but I just don't know what to do because even when I typed it in the change thing under…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-19T22:12:08.3733333+00:00
Radmehr Nourmohammadi 0 Reputation points
commented 2026-09-20T19:32:02.7866667+00:00
Alexandr S 106.5K Reputation points Independent Advisor
0 answers

Windows Store app stuck "In certification" - runFullTrust restricted capability review, no response after promised callback

I submitted an app to the Microsoft Store that requires the runFullTrust restricted capability. The submission has been stuck in "In certification" status for an extended manual security review. I opened a support case (#2609200040000739)…

Microsoft Partner Center | Other
asked 2026-09-20T19:22:12.7566667+00:00
Stephen Hagans 0 Reputation points
2 answers

Bluetooth hearing Aids

Bluetooth hearing aids will not connect to a laptop?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-20T18:45:59.9266667+00:00
Alan Beltz 0 Reputation points
answered 2026-09-20T19:20:24.77+00:00
EmilyS726 269.5K Reputation points Independent Advisor
2 answers

File History: Reconnect your drive

"Your files will be temporarily copied to your hard drive until you reconnect your File History drive and run a backup." I have tried everything I can think of and that ChatGPT has suggested. I have formatted the entire drive, which has worked…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-20T14:56:35.63+00:00
C J 0 Reputation points
commented 2026-09-20T19:19:26.6+00:00
C J 0 Reputation points
1 answer

Can't update Visual Studio Professional offline layout

I've been dealing with this problem for months now, and I'm not sure what else can be done. Based on the documentation provided to me by an admin who successfully did this on another offline network, the only thing I should have to do is get the latest…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,843 questions
asked 2026-09-20T19:14:46.57+00:00
Washington, Candace N 40 Reputation points
answered 2026-09-20T19:15:11.41+00:00

AI answer

4 answers One of the answers was accepted by the question author.

Windows Defender Security Intelligence version fails to Update

Can update using the offline installer, mpam-fe.exe Files from Farbar Recovery Scan Tool FRST.txt Addition.txt I had installed Malwarebytes sometime back; switched back to Defender when the trial expired.

Windows for home | Windows 11 | Security and privacy
asked 2026-09-18T13:02:52.66+00:00
Anirban Goswami 20 Reputation points
answered 2026-09-20T19:03:31.76+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
2 answers

Cannot wirelessly display my Windows 11 laptop on my TV.

|| | -------- | Operating system || | -------- | Windows 11, 64-bit Operating system || || Windows 11, 64-bit || || Connection goal || || Mirror or cast the laptop screen to a TV wirelessly   Question I am trying to connect my Windows 11…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-20T18:13:22.9266667+00:00
Daniel Watters 0 Reputation points
answered 2026-09-20T18:51:13.53+00:00
EmilyS726 269.5K Reputation points Independent Advisor
2 answers

Transferring Office 2021 license to another laptop

My old laptop is irrecoverable. It is now a brick. I want to transfer my Office 2021 license to my new laptop but keep getting an invalid activation key error. When I tried to activate the software over the phone, I keep getting directed to the website…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-08T14:27:58.4366667+00:00
AW 0 Reputation points
answered 2026-09-20T18:45:29.61+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

Problems in New Outlook keep getting worse

Why is New Outlook so terrible? It's been out for years and the problems keep getting worse rather than better. I send emails that never send and then appear in my draft folder. It is now adding a space between each line of my signature. These are…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-02-23T16:28:46.4833333+00:00
Ethan Litwin 45 Reputation points
edited a comment 2026-09-20T18:41:49.4466667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
3 answers

How do I find my windows credentials on a specific computer

I am trying to connect to a computer on my network and it keeps asking for my credentials on that computer and I don't know where to find it

Windows for home | Windows 11 | Security and privacy
asked 2026-09-20T15:10:05.59+00:00
David Best 0 Reputation points
answered 2026-09-20T18:39:39.4933333+00:00
Bulldog 4,740 Reputation points
2 answers

key word in windows 11 event viewer: is my device faulty that it reboots randomly?

0x80000000000000 Is the keyword I got. I could not immediately identify what involved my computer rebooting out of nowhere, giving the boot screen suddenly and shutting down my assumed to be stable Windows 11 system installation. How can I fix this?…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-20T17:58:15.6433333+00:00
Charles T 0 Reputation points
answered 2026-09-20T18:37:46.4+00:00
EmilyS726 269.5K Reputation points Independent Advisor
3 answers

Microsoft Account Hacked or Compromised

Hi, My name is Max and I think my account has been hacked. The email address on my account was changed by someone else, and now when I try to log in, it says my account doesn't exist. Everything I have is stored on that account, and I'm really worried…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-05T01:45:13.3966667+00:00
Max 10 Reputation points
commented 2026-09-20T18:32:50.12+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

amazon laptop with windows 11 pre installed

i keep getting "build" warnings on my laptop.and the way the drive was set up my root c drive is very small .i have purchased a 60 TB drive. how can i move my root drive with my windows 11 to my new drive ( via usb ) please help

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-20T17:55:34.85+00:00
raymond evans 0 Reputation points
answered 2026-09-20T18:32:11.2366667+00:00
EmilyS726 269.5K Reputation points Independent Advisor
1 answer

I am having issues with the authenticator app

Hello I have an email issued by my university and when I try to sign-in to Outlook on my phone, it asks me to use the authenticator app which itself then asks me to use the authenticator app. From the different forum questions I managed to find, it…

Microsoft Security | Microsoft Authenticator
asked 2026-09-20T13:56:24.1+00:00
Alexovič Erik 0 Reputation points
commented 2026-09-20T18:31:30.22+00:00
Piterson Saint Fleur 0 Reputation points
1 answer

Unable to reschedule AZ-104 exam using AI Skills Fest Voucher (Error: Voucher is Expired)

Hello Microsoft Support Team, I am writing to request assistance with rescheduling my AZ-104: Microsoft Azure Administrator exam, which is currently scheduled for August 31, 2026. Thank you for answer.

Community Center | Not monitored
asked 2026-08-29T15:03:49.96+00:00
Leonid Tokranov 5 Reputation points
edited the question 2026-09-20T18:29:04.6366667+00:00
Leonid Tokranov 5 Reputation points
1 answer

Duplicate Microsoft 365 Family charge — need refund for accidental second subscription

Hello Microsoft Support, I am requesting assistance with a duplicate charge for Microsoft 365 Family. On September 9, 2026, I was billed $69.53 for my existing Microsoft 365 Family subscription. This is my normal annual renewal. However, on the same…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-20T17:52:39.3866667+00:00
Larry Barnard 0 Reputation points
answered 2026-09-20T18:27:47.31+00:00
paulr0511 48,725 Reputation points Independent Advisor
2 answers

Excel cell formats

In Excel, besides the General cell format, is there specifically a Text format, so entries are treated as text even if it's a number or formula, without having to use a leading apostrophe?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-20T17:49:28.2966667+00:00
Richard Tillman 365 Reputation points
answered 2026-09-20T18:23:16.68+00:00
EmilyS726 269.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Port 5671 Azure Site Recovery

Hello, I am seeing a lot of blocks going to an azure public IP over port 5671 from our on-prem modernized appliance. We use azure site recovery. I read it's something to do with Azure Service Bus but would love to get more information. Is it something I…

Azure Site Recovery
Azure Site Recovery

An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.

978 questions
asked 2024-07-10T21:29:36.9+00:00
Tyler Saville 431 Reputation points
commented 2026-09-20T18:22:42.9366667+00:00
1 answer

Redeeming gift cards

Whenever I want to redeem something, I cant see the verification box needed to redeem please tell me how to fix this

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,434 questions
asked 2026-09-20T17:12:29.7533333+00:00
Atai Alimbekov 0 Reputation points
answered 2026-09-20T18:16:29.81+00:00
paulr0511 48,725 Reputation points Independent Advisor
2 answers

Unable to run Word, the repair option doesnt work

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-20T17:41:04.8+00:00
Geetika Nagpal 0 Reputation points
answered 2026-09-20T18:13:07.67+00:00
EmilyS726 269.5K Reputation points Independent Advisor