A family of Microsoft word processing software products for creating web, email, and print documents.
Go to Settings > Apps > Installed Apps.
Look for Microsoft 365, click on the three dots. Choose Modify, then choose Online Repair.
If Online Repair doesn't help, uninstall it.
Restart the computer.
Then reinstall.
Please go to https://www.office.com
Sign into the Microsoft account you used for the subscription. Click on the 9-dot icon on the upper left > More apps.
Then on the upper right, click on "Install apps". This will now download the installer file. Once downloaded, click on the file to install. It will install the Desktop version of the apps for you then.
See if it helps.