Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,241 questions
1 answer
Sole Global Administrator locked out — MFA Error 399287 — Phone Reputation block
Hello, I am the sole Global Administrator of my Microsoft 365 tenant and I am completely locked out due to MFA Error 399287. My username and password are accepted successfully, but SMS verification fails and no verification code is received. There is no…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-09-16T09:33:21.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Inna Steinberg
0
Reputation points
edited an answer
2026-09-18T15:04:19.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,415
Reputation points
Independent Advisor
1 answer
GH-300 Cert
Hi, i would like to know why I am not able to see the GH-300 cert i own in my Learning Profile. Here is the credly badge: https://www.credly.com/badges/b527c39c-1f10-4391-897a-74c586ced3ea
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,022 questions
asked
2026-09-18T11:36:23.3466667+00:00
Andrea Sbardella
0
Reputation points
answered
2026-09-18T15:03:08.6+00:00
Julian Sharp
43,861
Reputation points
1 answer
Risky User in Azure but no user name and when selecting I ger a NULL error message
I have a risky user alert in Azure. however, it does not display the user name and when selecting the item I cannot clear the risk, reset password, or even confirm compromise. I just receive a Null message on each action. I want to clear this risk. How…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,019 questions
asked
2026-09-10T12:23:56.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 39%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E0S%3C/text%3E%3C/svg%3E)
03730 Scott
0
Reputation points
edited an answer
2026-09-18T15:01:58.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 72%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Anghelescu, Daniel
0
Reputation points
1 answer
Audio Button
i am Facing low audio in my laptop please help.why i face i donot know every time audio is gone and comes amnually and low audio voice.
Windows for home | Windows 11 | Devices and drivers
24,490 questions
asked
2026-09-18T14:20:18.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 40%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
SOUMYA RANJAN BEHERA
0
Reputation points
answered
2026-09-18T15:01:52.8866667+00:00
David-M
126.5K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
how to collect the values from differnt sheets to one and sort them with simialr values.
(Note all values are fake not real) Hello -- I have one case. I need to paste the following content in sheet when is placed in starting seee below-. All the tabs (sheet, collective1,2,3,4...9)are in one sheet only. The values from tab Collective _1,…
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,541 questions
asked
2026-09-17T10:06:34.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chaturvedi, Santosh
430
Reputation points
commented
2026-09-18T15:01:20.53+00:00
Alina Le
5,415
Reputation points
Independent Advisor
2 answers
how to change my surname in MS learn portal
how to change my surname in MS learn portal.how to change my surname in MS learn portal.how to change my surname in MS learn portal.how to change my surname in MS learn portal
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,022 questions
asked
2026-09-18T12:22:18.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 1%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sasikala
0
Reputation points
answered
2026-09-18T15:01:11.73+00:00
Julian Sharp
43,861
Reputation points
2 answers
I am unable to locate my AZ-900 certificate
Hi, I just passed my AZ-900 exam, but my certificate doesn't show up under my credentials. Is there another way I can access it?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,022 questions
asked
2026-09-18T13:36:55.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sheree Menephee
0
Reputation points
answered
2026-09-18T15:00:46.0766667+00:00
Julian Sharp
43,861
Reputation points
2 answers
Az800 cannot see the certificate
Hi there, i passed my az800 yesterday however didn’t receive any email and cannot see it on azure login as well. Please assist
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,022 questions
asked
2026-09-18T13:17:39.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 79%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Prince Prince
0
Reputation points
answered
2026-09-18T15:00:12.8633333+00:00
Julian Sharp
43,861
Reputation points
2 answers
How to save past calendar invites
how do I save past calendar invites in my team's calendar
Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
Organizing, editing, and coordinating meetings and events within Microsoft Teams calendars
349 questions
asked
2026-09-17T17:26:22.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 28.999999999999996%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Celio, Lori
0
Reputation points
commented
2026-09-18T14:58:38.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
1,950
Reputation points
Independent Advisor
2 answers
my display moves in and out when using hdmi
when i plug in my hdmi my screen on my laptop begins moving in and out How do i fix this?
Windows for home | Windows 11 | Display and graphics
5,342 questions
asked
2026-09-18T14:21:10.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 92%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Fred Roark
0
Reputation points
answered
2026-09-18T14:54:59.6466667+00:00
DaveM121
934.5K
Reputation points
Independent Advisor
3 answers
admin help
I need to change who is the admin on my account from me to a shared account
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,213 questions
asked
2026-09-16T03:43:54.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jack Thomas
0
Reputation points
answered
2026-09-18T14:53:01.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
179.8K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
How to quickly remove version number from files, keeping the base names
Is there a way in Windows 10 (a script or a tool) to quickly remove the version number from all files in a map, while keeping the orginal base names? See the image below for clearifcation
Windows for home | Windows 10 | Files, folders, and storage
23,607 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 86%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
4 answers
How to fix webcam issue on my laptop (Acer Aspire A515-54, windows 10)?
Hello, My webcam suddenly stopped working. The camera light flashes green and can record but there is nothing displayed on the screen, the screen remains black. When i try to view what was recorded it says "Error: unsupported video type or invalid…
Windows for home | Windows 10 | Devices and drivers
39,761 questions
asked
2026-05-25T09:20:41.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 75%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sikhulu Masuku
5
Reputation points
commented
2026-09-18T14:48:30.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 83%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Emanuele Lovato
5
Reputation points
2 answers
Unable to connect to Azure VM after upgrading it to SQL Virtual Machine
Hi, I wanted to be able to logon to my SQL server using AZURAD credentials, so followed the instructions to make the VM an SQL Virtual Machine. It's just running SQL Express (I also have to upgrade the version). I used the az sql vm create command.…
SQL Server on Azure Virtual Machines
SQL Server on Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
460 questions
asked
2026-09-18T04:27:11.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jacobson
1
Reputation point
commented
2026-09-18T14:47:48.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Senthil kumar
2,500
Reputation points
1 answer
Snipping Tool other options menu doesn't go away after selection of tool
Is it just me or does the pop-out menu/drop-down menu become glitchy or buggy where it does not hide itself again and stays visible on top of the screenshot you want to edit. For example, I want to use the square fill tool on the top of a screenshot, but…
Windows for home | Windows 11 | Apps
2,402 questions
asked
2026-09-18T13:31:50.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 16%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Almonte, Emyll
56
Reputation points
commented
2026-09-18T14:46:36.7433333+00:00
DaveM121
934.5K
Reputation points
Independent Advisor
1 answer
How do I contact Microsoft 365 Support without logging in
I can't log in to my Corporate 365 account because my Authenticator isn't working. I am the Admin My phone was reset, and I lost all my info. moved from: Microsoft 365 and Office | Access
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,218 questions
asked
2026-09-16T18:06:54.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 45%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mike Cranfield
0
Reputation points
edited an answer
2026-09-18T14:38:27.2433333+00:00
Alina Le
5,415
Reputation points
Independent Advisor
1 answer
Kafka under-replicated partitions
Apache Kafka cluster throwing under-replicated partition alert following broker node reboot. How to trigger partition reassignment?
Windows for business | Windows Server | Storage high availability | Clustering and high availability
asked
2026-09-18T14:02:21.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jacob Lionel
0
Reputation points
answered
2026-09-18T14:37:28.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
6,030
Reputation points
Independent Advisor
2 answers
update a pc to window 11will it be getting faster experience
update a pc to window 11will it be getting faster experience
Windows for home | Windows 11 | Install and upgrade
9,297 questions
asked
2026-09-18T13:49:19.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 24%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
ade andrew
0
Reputation points
answered
2026-09-18T14:28:45.7+00:00
David-M
126.5K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Certification details not showing for Jan 6, 2026 exam – Priority request
Hello Team, I took the "Designing Microsoft Azure Infrastructure Solutions" exam on January 6, 2026, and it shows as "Passed" in my past exams list. However, I'm unable to view the certification details or download the certificate for…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,022 questions
asked
2026-09-18T13:51:31.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 54%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jamuna Vanguri
20
Reputation points
accepted
2026-09-18T14:28:20.4533333+00:00
Jamuna Vanguri
20
Reputation points
1 answer
I have an account but it refuses to offer a product key input to renew or activate 365. I bought from Walmart
This request is blocked. Please try again in 5 minutes. If the error continues, contact Microsoft Support and provide the error code: Ref A: DB37E94FA35348EA81A021BF5570E218 Ref B: SN1EDGE2217 Ref C: 2026-09-18T13:45:36Z The instructions said to go…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,558 questions
asked
2026-09-18T14:12:11.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 91%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
K M
0
Reputation points
answered
2026-09-18T14:26:04.21+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator