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AADSTS5000225 – Request to reactivate my Microsoft Entra tenant

Hello Microsoft Support, I am unable to sign in to my Azure Portal because my Microsoft Entra tenant has been blocked due to inactivity. Error: AADSTS5000225: This tenant has been blocked due to inactivity. Tenant name: Default Directory Tenant ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-12T06:05:27.35+00:00
Chánh Phan Nhật 0 Reputation points
3 answers

lost Outlook emails and calendar data after update

lost all past emails and calendar data after update

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-11T23:57:07.8433333+00:00
Eric Gray 0 Reputation points
answered 2026-09-12T06:05:01.1433333+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
1 answer

Advanced sharing settings

Hi, I'm writing a script to automatically configure Windows Server 2025 without using GUI. Is there a way (preferably using PowerShell) to enable all the settings found in the Advanced Sharing Settings window? Specifically, I'm looking to turn on the…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2025-08-25T10:21:45.02+00:00
Witold Jabłoński 0 Reputation points
commented 2026-09-12T06:04:57.1733333+00:00
SPC2026 0 Reputation points
4 answers

How to restore my account.

My subscription expires in April 2027. I changed my password and am now locked out

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T14:30:40.9866667+00:00
Page Obenshain 0 Reputation points
answered 2026-09-12T06:01:20.1833333+00:00
Christine Luna 26,925 Reputation points Independent Advisor
1 answer

Can't sign in to microsoft solitaire collection. Red exclamation point by user name.

Can't sign in to microsoft solitaire collection. Red exclamation point by user name.

Windows for home | Windows 11 | Apps
asked 2026-09-11T21:35:02.1233333+00:00
Debbye Beck 0 Reputation points
edited the question 2026-09-12T05:59:25.0466667+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
1 answer

Daily Streak tasks are not giving bonus stamps.

I am not getting bonus stamps for each one of the 4 daily streak tasks.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,307 questions
asked 2026-09-11T21:52:14.43+00:00
Soumya Mahata 40 Reputation points
edited the question 2026-09-12T05:57:28.0333333+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

how do I fix a white cursor/mouse/cell selector in office apps?

Yesterday when I logged into my computer, Word, Excel, and Outlook had cursor/mouse changes. It is automatically white making it very difficult to see when trying to select text (Word, Outlook) or choose a cell (Excel). I've scoured forums and googled…

Microsoft 365 and Office | Other
asked 2026-02-17T14:58:02.6966667+00:00
dawn r 25 Reputation points
edited a comment 2026-09-12T05:54:09.65+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
2 answers

How do I fix saving issues

when trying to save I get the message "We can't upload or download your changes because your cached credentials have expired. The feature has been disabled by your administrator

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-12T05:11:33.26+00:00
Dennis Mwanza 0 Reputation points
answered 2026-09-12T05:48:54.28+00:00
DaveM121 929.6K Reputation points Independent Advisor
4 answers

printer is not working

Until yesterday the printer worked. Now it doesn't. I didn't change anything.

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-31T19:42:13.0033333+00:00
Erwin Dreessen 5 Reputation points
answered 2026-09-12T05:47:22.4433333+00:00
Anil Handa 0 Reputation points
2 answers

TPM has been suspended

My bitlocker is suspended and now it's saying that my laptop is not TPM compliant. I don't understand what happened, however I need help in correcting this. Can anyone point me in the right direction?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T00:14:36.64+00:00
L. Greer 0 Reputation points
commented 2026-09-12T05:40:09.9933333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 TPM AIK Enrollment Fails – HTTP 400 / 0x80190190 – Intel PTT

I’m experiencing a Windows TPM/AIK attestation failure despite TPM 2.0 and Secure Boot both functioning normally. System: ASRock B860 Pro-A WiFi Intel Core Ultra 7 265F Windows 11 Home BIOS 3.32 / UEFI Intel PTT / TPM 2.0 TPM firmware:…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-10T12:53:41.5766667+00:00
Bryan Manning 0 Reputation points
commented 2026-09-12T05:39:35.8666667+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

Downloaded files after editing in One drive Word web, not visible

Day 1 of the MS 365 Basic version Edited files in Onedrive Word web version - downloaded copy via "create a copy" option - but cannot find the edited downloaded file Similar problem with the earlier file - found it in the same folder from…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T20:54:27.6133333+00:00
shalini p 0 Reputation points
commented 2026-09-12T05:38:41.5533333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

How to transfer MS Office 2009 Pro to other laptop?

Hi, I have 2009 MS office professional installed in my old computer and would like to transfer to my new computer. I do not have original CD. How should I proceed?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-10T15:42:13.42+00:00
tokuo oishi 0 Reputation points
commented 2026-09-12T05:37:36.8+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

Stolen outlook email

Hello, I've followed the steps in an attempt to recover my email address that was stolen. They removed the phone number and connected email and then added their own email and 2FA to the account. Whenever I fill out the form for recovery it states,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T04:41:56.76+00:00
RobertF 0 Reputation points
answered 2026-09-12T05:33:19.0833333+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
1 answer

locked out of email. how can I get some live help?

I can't get access to my email accounts. Not sure how to unlock my email accounts without deleting them and starting different ones. I can't get anywhere with microsoft phone numbers nor online. What is this world coming to? How do we talk to someone…

Outlook | Web | Outlook.com | Email
asked 2026-04-27T14:55:22.9233333+00:00
Marlene Sinn 0 Reputation points
commented 2026-09-12T05:24:47.17+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
1 answer

Disk pools drop offline due to SAS enclosure ID collision when connecting secondary JBOD

I am connecting a secondary JBOD storage enclosure to our S2D node, but as soon as it is attached, the disk pools drop offline. The issue appears to be an enclosure ID collision on the SAS fabric, causing conflicting device paths across the nodes. How…

Windows for business | Windows 365 Enterprise
asked 2026-09-12T04:29:33.8666667+00:00
Pradeep Singh Arora 40 Reputation points
answered 2026-09-12T05:15:45.5966667+00:00
Hoang Le 4,665 Reputation points Independent Advisor
1 answer

Purchased digital Windows 11

Purchased Order (PII Removed) and have not received it yet. need refund Total $150.47

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-11T22:38:07.1566667+00:00
Brian K Satterfield 0 Reputation points
edited the question 2026-09-12T05:11:21.18+00:00
DaveM121 (2) 16,385 Reputation points Volunteer Moderator
2 answers

Windows Audio Issue

My Acer Windows laptops audio stopped working one day, the audio doesnt work from the speakers and from headphones. Ive already tried troubleshooting, checking the device manager, and managing the speaker properties.

Windows for home | Other | Devices and drivers
asked 2026-09-11T20:20:24.1433333+00:00
Sai Vaddypally 0 Reputation points
edited a comment 2026-09-12T05:10:15.89+00:00
DaveM121 (2) 16,385 Reputation points Volunteer Moderator
2 answers

How to use full equation editor on a tablet

Recently bought a tablet as a laptop replacement. But Found out MS words Dont have full equation editor like in laptop. I Am a maths Lecturer and use a lot of equation editor during Class. This Is a big Let Down for me. Amy idea???

Microsoft 365 and Office | Word | For education | Android
asked 2026-09-06T04:33:07.79+00:00
ZY AI 0 Reputation points
commented 2026-09-12T05:10:14.6433333+00:00
Michelle Nguyen 1,340 Reputation points Independent Advisor
2 answers

How to investigate a charge from Xbox Microsoft for 24.60

How can I find out what a charge is on by bank account from Xbox for 24.60

Windows for home | Other | Gaming
asked 2026-09-11T22:53:36.7266667+00:00
Tamara Lewis 0 Reputation points
answered 2026-09-12T05:05:00.1266667+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator