AADSTS5000225 – Request to reactivate my Microsoft Entra tenant

Chánh Phan Nhật 0 Reputation points
2026-09-12T06:05:27.35+00:00

Hello Microsoft Support,

I am unable to sign in to my Azure Portal because my Microsoft Entra tenant has been blocked due to inactivity.

Error: AADSTS5000225: This tenant has been blocked due to inactivity.

Tenant name: Default Directory

Tenant ID: 66e450e6-f4f1-4427-9d29-34b4dbc0e950

Timestamp: 2026-09-12 05:58:13Z

Trace ID: afe848a9-cb00-451e-9748-f3b69efb1700

Correlation ID: 01a09431-e484-7a15-844f-9c7dc3098df2

I am the administrator of this tenant and would like to request reactivation.

I cannot create a support ticket because the Azure Support portal also redirects me to the same AADSTS5000225 error.

Please help me reactivate this tenant.

Thank you.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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