A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000225 – Request to reactivate my Microsoft Entra tenant
Hello Microsoft Support,
I am unable to sign in to my Azure Portal because my Microsoft Entra tenant has been blocked due to inactivity.
Error: AADSTS5000225: This tenant has been blocked due to inactivity.
Tenant name: Default Directory
Tenant ID: 66e450e6-f4f1-4427-9d29-34b4dbc0e950
Timestamp: 2026-09-12 05:58:13Z
Trace ID: afe848a9-cb00-451e-9748-f3b69efb1700
Correlation ID: 01a09431-e484-7a15-844f-9c7dc3098df2
I am the administrator of this tenant and would like to request reactivation.
I cannot create a support ticket because the Azure Support portal also redirects me to the same AADSTS5000225 error.
Please help me reactivate this tenant.
Thank you.