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Unable to accept family subscription share

Hello, Yesterday (15 Sep 02026) I cancelled my Personal MS subscription. It will cease on 26 Oct 2026. A family member is the Subscription Owner of their Microsoft 365 Family subscription and has sent me the email invite to join them. When opening the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T04:25:48.8+00:00
Karin Suchy 0 Reputation points
commented 2026-09-17T08:24:43.4833333+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

How to fix installation of Office 2021 on my PC

I uninstalled Office 365, as instructed, and installed Office Professionl Plus 2012. At the end of the installation I got a message that 365 was still installed. Now the new OfficePro21 does not work. It shows as installed but I have not been able to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T20:52:58.5866667+00:00
David Anderson 0 Reputation points
answered 2026-09-17T08:24:26.9433333+00:00
WordWizzard 1,220 Reputation points
3 answers

Cannot add-in teams to my outlook

I cannot add-in Teams to my outlook. Teams does not appear in the list of add-in options.

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-09-16T16:49:20.2133333+00:00
Michael Metcalf 0 Reputation points
edited an answer 2026-09-17T08:24:16.8033333+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office cannot verify the license for this product. how to fix it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-17T07:43:43.58+00:00
Oasi Sohel 0 Reputation points
answered 2026-09-17T08:15:36.6833333+00:00
DaveM121 933.5K Reputation points Independent Advisor
2 answers

COMPLETE GUIDE ON HOW TO TROUBLESHOOT BLUETOOTH CONNECTIONS

COMPLETE GUIDE ON HOW TO TROUBLESHOOT BLUETOOTH CONNECTIONS How to fix the Bluetooth on my WINDOWS PC? Where to find the complete guide for hohw to fix this issue?

Windows for home | Other | Devices and drivers
asked 2026-09-15T19:23:33.4666667+00:00
Jeff Culla 0 Reputation points
commented 2026-09-17T08:11:50.3566667+00:00
Clary-N 16,120 Reputation points Microsoft External Staff Moderator
2 answers

How to login to new laptop without the old login info from the old laptop

Old laptop cpu died so had to buy new laptop. Where I bought it, they were able to transfer all the data to the new laptop. But when I try to login, the new computer wants login codes from the old laptop that I do not know and never used after it was…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-15T21:01:07.4733333+00:00
Diane Griffin 0 Reputation points
commented 2026-09-17T08:11:42.8266667+00:00
Clary-N 16,120 Reputation points Microsoft External Staff Moderator
2 answers

How do I pair my airpods on the PC if I cannot see them?

I tried pairing my airpods on my PC and do not see them.

Windows for home | Other | Devices and drivers
asked 2026-09-15T21:14:18.2+00:00
Denise 0 Reputation points
commented 2026-09-17T08:11:41.01+00:00
Clary-N 16,120 Reputation points Microsoft External Staff Moderator
2 answers

I can't download japanese keyboard

I can't download japanese keyboard, it says error 0x800F0806

Windows for home | Windows 11 | Input and language
asked 2026-09-13T16:13:34.59+00:00
JC 0 Reputation points
commented 2026-09-17T08:11:39.1666667+00:00
Clary-N 16,120 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Visual Studio Professional standalone & older Build Tools

Dear Support, I have a question regarding Visual Studio Build tools about its licensing. This is the scenario, we have a standalone installation of Visual Studio Professional license (no subscription), is it legally possbile to install Visual Studio…

Developer technologies | Visual Studio | Setup
asked 2026-09-16T13:37:43.5833333+00:00
Bence Madarász 45 Reputation points
commented 2026-09-17T08:10:17.5266667+00:00
Bence Madarász 45 Reputation points
5 answers

RDCMAN v3.21: Remote Desktop Connection Manager Bug List

RDCMAN v3.21 A list of known bugs in RDCMan v3.21... "Recent" Built-in group doesn't work. Connects using the credentials for the RD Gateway (rather than the credentials configured for the server). (It appears that if the Gateway …

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,398 questions
asked 2026-08-25T13:03:17.6766667+00:00
Lee Wilmott 25 Reputation points
answered 2026-09-17T08:03:28.5766667+00:00
Iain Marshall 0 Reputation points
0 answers

FXDX Ltd. – Business verification failed, 7-digit BVI registration number rejected by 21-character field

We are using the new Microsoft for Startups Preview experience in Azure Portal. Our business verification failed with “We couldn't verify your startup.” FXDX Ltd. is legally incorporated in the British Virgin Islands. Our official company registration…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,689 questions
asked 2026-09-17T07:59:28.6933333+00:00
Harsh Gupta 0 Reputation points
1 answer

Windows Licensing Key

Struggling big time right now. My PC has been booting while idle and then booting into bios. Once there, it can’t detect the SSD that I had my Windows saved on(I purchased Windows 10 in 2021 from the retailer Micro center and have since upgraded to…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T23:45:37.5933333+00:00
Wilfredo Pineda 0 Reputation points
commented 2026-09-17T07:58:39.71+00:00
Neil D 34,305 Reputation points Volunteer Moderator
2 answers

sync with onedrive ending soon but no camera upload available

Hi, In my settings i do not have camera back up ability. Every page tells me to go to me icon and settings and then turn the camera upload on. I do not have this feature. please advise, thank you. THIS IS TIME SENSITIVE AS THE SYNCING ENDS 30 SEPT.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-16T21:09:46.4066667+00:00
Susan Hobbit 0 Reputation points
answered 2026-09-17T07:56:31.46+00:00
GsN5034 - IA 77,095 Reputation points Independent Advisor
2 answers

Hacked and Verification Email Changed

I really need help. My original account was compromised, with the login verification email being changed to something I did not set it as. Please pleaase help me this account means so much to me I need this account back. Furthermore, I have the email…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T00:07:09.2033333+00:00
Alt User 0 Reputation points
edited the question 2026-09-17T07:56:13.1633333+00:00
Alex-L 12,575 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Outlook: Changing "Sender" account deletes all message text and recipients list

Microsoft Outlook Version 1.2024.131.300 (Production). Client Version is 20240202008.12 . When writing a reply, if I change the "Sender" of an email from one account to another all the message text (including the text from the original…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-02-09T10:27:53.2666667+00:00
Steve Simons 25 Reputation points
answered 2026-09-17T07:55:59.76+00:00
Hornblower409 15,340 Reputation points
2 answers

please, return the money u over charged,and unblock my new email i just tried to create, my new phone# [Moderator Note: Personal Info Removed]

I was upgrading my microsoft subscription and the bill for upgrading should of been for 174.19 which i was charged, but was billed 2nd time for 141.53 so i was billed 2 times why, please return my money you over charged me for amount 141.53. and i also…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:10:19.6133333+00:00
M J 0 Reputation points
edited an answer 2026-09-17T07:55:32.8833333+00:00
Xavier-D 13,110 Reputation points Microsoft External Staff Moderator
2 answers

how do turn on add blocker for edge

How do I stop the pop up adds inside micro soft edge please help

Microsoft Edge | Other | Windows 11
asked 2026-03-31T00:53:28.0366667+00:00
john mccall 0 Reputation points
commented 2026-09-17T07:55:04.88+00:00
marc vanhaelewyn 0 Reputation points
3 answers One of the answers was accepted by the question author.

WinUI 3 app UI is displayed incorrectly in kiosk mode after the Win 11 update.

we have a WinUI 3 application that runs in kiosk mode (implemented using shell launcher V2). We found that when the app runs in kiosk mode on Win11 OS build (26100.8875), the app UI is displayed incorrectly, such as the small warning widow and welcome…

Windows development | WinUI
asked 2026-09-11T00:58:15.2766667+00:00
Liang, Ming 121 Reputation points
accepted 2026-09-17T07:54:48.7433333+00:00
Liang, Ming 121 Reputation points
1 answer

Why is there no visible "Connected apps" page in the Microsoft Account portal?

I noticed that third-party applications connected to a personal Microsoft account can be managed at: https://account.live.com/consent/Manage However, I cannot find any obvious link to this page from the main Microsoft Account portal…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T03:26:57.21+00:00
你. 于 0 Reputation points
commented 2026-09-17T07:53:37.3066667+00:00
Vikki-T 10,575 Reputation points Microsoft External Staff Moderator
3 answers

How do i change sender without losing conversation history in email

I am using two accounts in my outlook and notice that when i wish to change the reply sender (to my new email account), I lose the original email history. Essentially, a new blank email is genertated, requiring me to cut and past the history of the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-05-21T00:01:30.29+00:00
Glenn Toogood | entX 0 Reputation points
answered 2026-09-17T07:53:26.88+00:00
Hornblower409 15,340 Reputation points