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error code 0x80070002 cant play video this error code comes up

i try play video error code 0x80070002 comes up, widows media player

Windows for home | Previous Windows versions | Music, photos, and video
asked 2026-09-16T10:47:16.8966667+00:00
Tommy Furlong 0 Reputation points
answered 2026-09-16T12:15:48.9633333+00:00
ApexNáV 360 Reputation points
1 answer

How to retrieve my unsaved document in 14 September, 2026 HK time

I last edited a Word document on my MackBook Pro at 14th evening (updated to the latest version, both Mac and Word), 8-10pm. The second day I try to access it, it vanished out of nowhere, couldn't be found in browse history, recent files, already tried…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-16T07:42:20.9433333+00:00
Ao 0 Reputation points
edited the question 2026-09-16T12:14:29.8033333+00:00
Lychee-Ng 28,390 Reputation points Microsoft External Staff Moderator
0 answers

Partner Center enrollment blocked – Reference number: 715-123160

Hi, We are trying to enroll in the Microsoft Partner Center portal (https://partner.microsoft.com/en-US/), but every time we attempt to complete the process, our request gets blocked by the automated system with the following error…

Microsoft Partner Center | Other
asked 2026-09-16T12:14:14.9733333+00:00
Adolfo Rodríguez 0 Reputation points
1 answer

Certificate not yet received

Hi, I have cleared AI Transformation Leader Certification (AB-731)exam on 15th Sept'2026, but still yet to receive the certificate in my email. Please help. Regards Alok

Community Center | Not monitored
asked 2026-09-16T10:58:17.1433333+00:00
Alok Kumar 0 Reputation points
answered 2026-09-16T12:12:32.0533333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

How can I stop Microsoft from blocking some emails coming into my account starting sometime in May 2025?

Starting in May 2025, Microsoft began to block some emails sent to my email address, such as Square purchase receipts and appointments set up through book.squareup.com. Other emails are blocked at random, such as when I signed up for a webinar today, and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-04T21:20:26.55+00:00
Bill Childress 20 Reputation points
answered 2026-09-16T12:09:01.0966667+00:00
Henry Waxman 0 Reputation points
4 answers One of the answers was accepted by the question author.

Re-entering the market after 5 years

Hello, I am a Database Developer with about 30 years of experience with many databases but have worked with the MS Stack since SQL 2005 full time. I had to take about 5 years off because of injury. Now I am trying to re-enter the market. I want to dive…

Community Center | Not monitored
asked 2026-09-12T01:04:18.7766667+00:00
Scott Councill 40 Reputation points
edited the question 2026-09-16T12:05:56.2433333+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
2 answers

How to fix Windows 11-25H2 update errors

I am getting these error message and can not get the updates to install.

Windows for home | Windows 11 | Windows update
asked 2026-09-15T18:21:21.5533333+00:00
Kineka Weeks 0 Reputation points
commented 2026-09-16T12:05:19.53+00:00
David-M 126.1K Reputation points Independent Advisor
3 answers

Why were Robux gift cards removed from Microsoft Rewards?

Hello, I used to redeem my Microsoft Rewards points for Roblox gift cards (400, 800, or 1,000 Robux). Recently, I noticed that these options are no longer available in the Rewards catalog. Could someone from Microsoft or the community explain: Why the…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,368 questions
asked 2026-04-22T13:11:33.5466667+00:00
Ryan Joby 30 Reputation points
answered 2026-09-16T11:59:53.51+00:00
Will Lyon 21 Reputation points
2 answers

100 GB cloud space not activate in my new laptop

according to policy 1 year subcription free in new laptop but yet not obtained. Move from Microsoft 365 and Office | Install, redeem, activate | For education | Windows

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-02T05:50:23.0066667+00:00
jyoti dalal 5 Reputation points
commented 2026-09-16T11:52:30.7066667+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

PostgreSQL Flexible Server (West Europe): PostgreSQLLogs stopped reaching Log Analytics on 2026-08-24 on two servers; restart and diagnostic setting recreation do not help

Two Azure Database for PostgreSQL Flexible Servers (PostgreSQL 18.4, West Europe, different subscriptions and different Log Analytics workspaces) stopped delivering the PostgreSQLLogs diagnostic category to Log Analytics on the same day, 2026-08-24,…

Azure Database for PostgreSQL
asked 2026-09-07T13:56:52.8166667+00:00
Hugo Lorenzo Mato 5 Reputation points
commented 2026-09-16T11:46:10.6966667+00:00
Kvns Krishna Teja 0 Reputation points Microsoft External Staff Moderator
0 answers

Unexpected separate billing for Anthropic Claude models (Azure Marketplace) on an Azure Sponsorship subscription — not deducted from sponsorship credits

I have an Azure Sponsorship subscription and recently discovered that Azure Marketplace SaaS usage of Anthropic Claude models (Claude Fable 5 and Claude Opus 5) is being billed separately to my card, rather than being deducted from my sponsorship credit…

Foundry IQ
Foundry IQ

Knowledge index in Microsoft Foundry that lets AI agents retrieve grounded information from organization’s data

7 questions
asked 2026-09-16T11:45:46.14+00:00
Kush Sheth 0 Reputation points
1 answer

Why am I not receiving the academic student discount for the SC-500 certification exam?

Why am I not receiving the academic student discount for the SC-500 certification exam?

Community Center | Not monitored
asked 2026-09-16T11:43:07.0666667+00:00
edited the question 2026-09-16T11:43:37.1166667+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

Rewards support neves answers my questions

I’ve been having some problems with Rewards and I’ve already contacted the support team more than ten times through the Bing app form on my Android. Their reply is always the same, without any variation: they say I’m contacting them from an account that…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,368 questions
asked 2026-09-05T22:47:32.3933333+00:00
D A 0 Reputation points
commented 2026-09-16T11:41:41.78+00:00
Will Lyon 21 Reputation points
1 answer One of the answers was accepted by the question author.

Count-down timer or clock is visible on top of all apps on desktop

Got an end-user with a new laptop (Autopilot). She has this small timer or clock on top of whatever she has on her desktop, in the same position. What is it, and how do I turn it off?

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-09-14T21:52:43.2633333+00:00
Webb, Mike 100 Reputation points
accepted 2026-09-16T11:39:44.8+00:00
Webb, Mike 100 Reputation points
1 answer

Teams assignment has vanished

My students have been working on a Teams Assignment and the entire assignment has vanished. I cannot find it in any of the other assignment related tabs (past due, returned etc.), and it also shows no sign of existing in SharePoint. Additionally, on a…

Microsoft Teams | Microsoft Teams for education | Assignments | Other
asked 2026-09-15T09:17:51.1633333+00:00
Miss Sheen 0 Reputation points
edited an answer 2026-09-16T11:37:25.64+00:00
Hin Vo 450 Reputation points Independent Advisor
3 answers

I can’t find my account but pay a subscription every month

I pay over £10 every month to Microsoft. When I log in it looks like I don’t have a subscription. I’ve obviously logged using a different account but I don’t know what one. I need to cancel that subscription and get a new one. Hope do I do that?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T10:57:04.13+00:00
Joan Pointer 0 Reputation points
answered 2026-09-16T11:31:27.89+00:00
DaveM121 932.4K Reputation points Independent Advisor
2 answers

Emails not hitting my inbox

I don't seem to be receiving emails I know have been sent to my email address.

Outlook | Web | Outlook.com | Email
asked 2026-09-16T10:39:54.3666667+00:00
amma djan 0 Reputation points
answered 2026-09-16T11:31:23.8833333+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor
1 answer

How can I merge my two MS learn accounts?

I accidentally took my most recent exam using my kernrebeccas@gmail account instead of my kern_rebecca@hotmail login. Can the two accounts be merged? Moved from: MSN Partner Hub | Accounts, profiles, and login

Community Center | Not monitored
asked 2025-12-16T17:09:34.04+00:00
Rebecca Kern 5 Reputation points
answered 2026-09-16T11:30:48.7433333+00:00
Sachith Bandara 0 Reputation points
0 answers

Artifact Signing: is a French sole proprietorship (entreprise individuelle) eligible for Organization identity validation?

I am preparing to use Azure Artifact Signing (formerly Trusted Signing) to sign a Windows desktop application distributed outside the Microsoft Store. My situation: Country: France (European Union). Legal form: sole proprietorship — "entreprise…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,280 questions
asked 2026-08-27T17:15:31.2833333+00:00
Olivier BOUCHARD 0 Reputation points
commented 2026-09-16T11:30:31.4633333+00:00
yoyo work 0 Reputation points
3 answers

Windows PC freezing randomly and showing high memory usage

Hello, My Windows PC has been freezing randomly during normal use, and Task Manager shows abnormally high memory and CPU usage even when no heavy applications are running. I have tried restarting the system and checking for Windows updates, but the…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-16T10:55:26.7666667+00:00
איחילאס אל באז 0 Reputation points
answered 2026-09-16T11:27:28.6833333+00:00
DaveM121 932.4K Reputation points Independent Advisor