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2 answers

Cannot complete Certificate Profile under Artifact Signing Accounts

We have completed the Identity validation and can see the status as Complete. While creating the Certificate Profile, and we select Public Trust, the "Verified CN and O" returns an error "Please complete the Identity Validation". But…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-09-11T11:58:54.46+00:00
Atul Jain 0 Reputation points
commented 2026-09-11T21:49:08.17+00:00
Meha-MSFT 2,375 Reputation points Microsoft Employee Moderator
0 answers

Unauthorized charges on account

y primary Hotmail account [go****@Hotmail.com] was compromised through a phishing scam. The attacker removed my original security info and changed the primary alias to a '@mcfa.online' address. They also enabled 2FA, locking me out. This is my personal…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T19:26:21.1166667+00:00
Theodore Eleftheriadis 0 Reputation points
commented 2026-09-11T21:47:46.0166667+00:00
Zahid Barrera Ramirez 25 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Gift card related issue in india

Dear Microsoft Rewards Support Team, I am writing to raise a concern regarding the availability of gift cards in Microsoft Rewards, specifically the Croma gift card in India. It has been over a month, and the Croma gift card continues to show as “out of…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,299 questions
asked 2026-03-27T09:26:41.59+00:00
Uttkarsh Singh 25 Reputation points
answered 2026-09-11T21:47:43.55+00:00
prasenjit karmalakar 0 Reputation points
2 answers

horizontal scroll bar issue

when i minimize a word doc, the bottom horizontal scroll bar disappears. the option to keep the scroll bar is already checked in advanced options. what more can I do to keep the scroll bar visible?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-11T21:07:33.9566667+00:00
Toon, Roxanne@CDPH 0 Reputation points
answered 2026-09-11T21:45:51.5733333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Syncing iPhone to Outlook DELETED AN ENTIRE YEAR’S WORTH OF NOTES; will my plan to get them back work?

On my iPhone 16’s Notes App, I often use the Outlook folder of notes that I had connected a long long time ago. There are a lot of important notes there that I write on my phone. My phone keeps annoying me whenever I open my Notes app telling me to go to…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-06T00:02:39.2966667+00:00
qfcbv3 0 Reputation points
accepted 2026-09-11T21:45:11.9+00:00
qfcbv3 0 Reputation points
5 answers

2026-09 Security Update (KB5124008) stops HyperX Cloud Orbit S headset from working

Hello After installing KB5124008 I have no sound through my HyperX Cloud Orbit S headset. The volume control on the taskbar is also frozen (can't adjust volume up or down). So, I temporarily uninstalled the update and the headset began working. I…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T14:48:25.03+00:00
PG 0 Reputation points
commented 2026-09-11T21:43:57.04+00:00
druin reuel 0 Reputation points
1 answer

Microsoft 365 Business Standard billing

Please evaluate the following billing: Below you will find information extracted form e-mails sent to [Moderator note: Personally Identifiable Information removed]@drperryjones.com. I can provided those emails if necessary. Microsoft 365 Business…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T20:23:56.36+00:00
Dr. Perry Jones 0 Reputation points
edited the question 2026-09-11T21:42:08.22+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

I can log in to outlook and onedrive online but not on my laptop, same goes for office 365 apps

How do i resolve this error? I've tried uninstalling and reinstalling onedrive and M365, repairing M365 apps, clearing caches, unlinking and relinking accounts, opening Word as Administrator and also setting up dummy accounts on my laptop. Please can you…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-11T08:49:01.9+00:00
John A 0 Reputation points
edited the question 2026-09-11T21:39:59.5666667+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
2 answers

Outlook not syncing on Mac desktop app or Android app

I have tried uninstalling and reinstalling both Mac desktop and my Android Outlook apps. Both are not syncing. Outlook web works fine, so I still have my emails, but there seems to be an issue with the native apps. I can also receive emails through the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T19:44:17.4966667+00:00
Jacob Butko 0 Reputation points
commented 2026-09-11T21:38:38.2133333+00:00
Jay1 Tran 605 Reputation points Independent Advisor
0 answers

Manager account closed after AIV failure - two contradictory support determinations on the same day, decision date withheld

I am requesting a human review of a manager account closure. Two Microsoft Advertising support representatives gave me directly contradictory determinations about the same account on the same day, and support has declined to provide the decision date…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-09-03T18:40:20.81+00:00
James 0 Reputation points
commented 2026-09-11T21:37:24.8833333+00:00
James 0 Reputation points
1 answer

talk to an agent about word on mac not responding

Can't type in a Word document on my iMac. Filled in one page then everything I had typed totally disappeared. This has been going on for days. At the bottom of my page it says "accessibility: Investigate" And Another message says "Document…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T21:36:33.76+00:00
Deirdre Henderson 0 Reputation points
answered 2026-09-11T21:36:55.2833333+00:00

AI answer

1 answer

Microsoft store says discord installed but isn't

Have been trying to install discord through the microsoft store for awhile now and have tried resetting the cache, reinstalling microsoft store and many other things and no matter what I do I have had no luck being able to install it or even find where…

Windows for home | Windows 10 | Microsoft Store
asked 2026-07-11T16:45:14.7566667+00:00
Collin 0 Reputation points
commented 2026-09-11T21:36:43.79+00:00
Julio 0 Reputation points
2 answers

How to fix a Purview Data Loss Prevention Solution Which Tracks PII Data When Emailing Outside Organization with Acknowledgement and Policy Tips

Having challenges designing a Purview Data Loss Prevention solution which tracks PII Data (ex: SSN) when end-users are emailing outside organization. Rule setup includes 'test' SSN and action user notification 'Policy Tip' and user override to…

Microsoft Security | Microsoft Purview
asked 2026-09-10T22:43:10.4833333+00:00
DoveLamb 0 Reputation points
commented 2026-09-11T21:35:18.69+00:00
DoveLamb 0 Reputation points
3 answers

How do I switch my M365 personal subscription to a family subscription?

How do I switch from my current M365 personal subscription to a family subscription?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T17:30:53.0333333+00:00
Jingyou Chen 0 Reputation points
answered 2026-09-11T21:34:35.25+00:00
Bence Weiszmann 1,560 Reputation points
2 answers

TEAMS - just one of my Teams and iphone users

Subject: Escalation Required: Teams iOS Issue Affecting Files Tab in Class Teams Dear Microsoft I am requesting further escalation of an ongoing Microsoft Teams issue that is affecting student access to files on iPhones. Issue Summary Students using the…

Microsoft Teams | Microsoft Teams for education | Files | Other
asked 2026-09-11T17:50:26.6433333+00:00
Lynn Sullivan 0 Reputation points
edited a comment 2026-09-11T21:34:13.24+00:00
Lynn Sullivan 0 Reputation points
2 answers

I renamed a folder in my Outlook and I do not see it, how can I look for it?

I renamed a folder in my Outlook and I do not see it, how can I look for it?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T20:12:05.2633333+00:00
Aoki, Lori Lynn L 0 Reputation points
commented 2026-09-11T21:34:05.36+00:00
Ivory 1,155 Reputation points Independent Advisor
1 answer

I'm having problems adding guest to my new Group in outlook

I'm having problems adding guest to my new Group in outlook i can only add 9 guest and need to add more

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-09T21:26:54.9566667+00:00
John Little 0 Reputation points
commented 2026-09-11T21:32:35.0866667+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator
2 answers

Outlook for web (browser) cannot save changes to my Safe Senders list

This has recently cropped up. I have my emails set up to go to junk if the sender is not in my contact list or safe senders list. This has worked for years. Recently though, I am unable to save changes to my safe senders list. When I try to do it…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T18:47:06.08+00:00
Tom Mink 5 Reputation points
edited an answer 2026-09-11T21:31:11.6+00:00
Scott Cameron Pedigo 0 Reputation points
2 answers

please someone help check my CBS.log after running sfc /scannow (i have a problem with user profile service failed the sign-in)

https://drive.google.com/file/d/1XCZub_Ic2QpY5-O3vil9Xjj-5R7RSZAZ/view?usp=sharing

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-09T23:35:06.77+00:00
anonymous 0 Reputation points
commented 2026-09-11T21:27:49.6166667+00:00
EmilyS726 264.9K Reputation points Independent Advisor
2 answers

Help! I need to speak to a LIVE person. I've lost access to my Microsoft 365 Excel files despite having a paid subscription

I am confused about what is going with my account. I'm sometimes able to log in and sometimes it tells me that my email doesn't have an account and won't log me in. Which is weird. When I do log in, it indicates I don't have a paid subscription and I no…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-11T20:27:19.19+00:00
RachelSmith-3175 0 Reputation points
answered 2026-09-11T21:27:16.0633333+00:00
Chris-D 1,180 Reputation points Independent Advisor