3,033 questions with Outlook | Outlook for mobile | Outlook for iOS | For home tags

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Email account

My email has stopped working ever since the last update a few days ago. I can’t receive or send any emails. I’ve tried removing the email and reinstalling it but I’m locked out. Most of my emails disappeared and I can no longer access it. I’ve tried…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-03T14:38:20.2266667+00:00
PICKLES, Jean 0 Reputation points
answered 2026-09-04T07:25:55.6766667+00:00
Emma1-N 11,450 Reputation points Microsoft External Staff Moderator
2 answers

Unable to access outlook on new iPhone

When accessing Outlook email app associated with Microsoft 365 family onto iPhone but can't login. On verify email page the administrators email address comes up instead of the second member on the family plan who cannot receive their email.. Will not…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-03T20:24:43.52+00:00
DOUG A 0 Reputation points
edited an answer 2026-09-04T07:12:59.17+00:00
Victor1-V 12,760 Reputation points Microsoft External Staff Moderator
1 answer

I need help recovering lost notes from my iphone which were linked to my hotmail account

Due to repeated iMAP password requests I un-installed and re-installed my hot mail account on my iphone. In doing this all of my notes in the iphone app linked to my hotmail account are no longer there. Also although I have notes on my on-line outlook…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-12-06T02:00:14.73+00:00
Helen Johnson 0 Reputation points
commented 2026-09-03T21:36:18.7333333+00:00
qfcbv3 0 Reputation points
1 answer

Can't verify/recover password for Microsoft account.

I have tried contacting customer support yet to no avail. I tried calling their phone number, still nothing. I tried contacting through the website, nothing. My email is still on my phone but emails are not being sent to it at all. It wont let me change…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-03T20:27:48.3266667+00:00
mika 0 Reputation points
answered 2026-09-03T20:28:05.7+00:00

AI answer

3 answers

my outlook email on my i phone stopped updating . i use gmail as my email address

my email suddenly stopped updating on my i phone 15. i use a gmail account and it is updating on my computer and my i phone on my apple mail. it only is not updating on my outlook mail.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-01T20:29:46.7366667+00:00
Debra Slavutin 0 Reputation points
commented 2026-09-03T14:48:59.4466667+00:00
Hornblower409 14,260 Reputation points
2 answers

I am unable to add my new outlook.com email to my iphone mail app.

When I try to add a new account - I choose "Outlook.com". It asked me to sign in and sends a verification code to my email. I enter the code and it takes me back to "add accounts" screen.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-01-15T17:24:11.34+00:00
Lisa McCormack 0 Reputation points
commented 2026-09-03T14:39:48.74+00:00
Hornblower409 14,260 Reputation points
2 answers

cannot get our Outlook emails on phone or ipad only on computer. keeps asking to sign in to account

cannot get Outlook emails on phone or ipad. Can get Outlook emails on our computer. Tried to sign into account, won't let us.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-03T13:25:05.9566667+00:00
Fred J Conforti 0 Reputation points
answered 2026-09-03T14:09:27.3433333+00:00
SD - IA 178.2K Reputation points Independent Advisor
2 answers

Outlook alias problem

Outlook wasn’t working so I connected with Microsoft support. They logged into my computer and used IMAP to get me access. Unfortunately, it only works on my laptop if I don’t log out. When I log into Outlook from a browser or try to use the iPhone app,…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-02T04:57:07.7433333+00:00
Brenda Barnes 0 Reputation points
commented 2026-09-03T14:06:42.33+00:00
Brenda Barnes 0 Reputation points
1 answer

How to reload my hotmail on my ipad

My hotmail works on my desktop and my phone. It locked up on my iPad, I deleted Hotmail and reinstalled using outlook app . My iPad is running IOS 20. Tried everything suggested including Windows support tool. Can’t get my Hotmail account recovered …

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-31T21:49:34.8266667+00:00
gordon larkins 0 Reputation points
commented 2026-09-02T23:34:41.1666667+00:00
Chloe-V 12,440 Reputation points Microsoft External Staff Moderator
1 answer

Syncing Outlook to iPhone deleted a ton of notes

On my iPhone 16’s Notes App, I often use the Outlook folder of notes that I had connected a long long time ago. There are a lot of important notes there that I write on my phone. My phone keeps annoying me whenever I open my Notes app telling me to go to…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-02T10:35:03.01+00:00
qfcbv3 0 Reputation points
answered 2026-09-02T10:35:25.7666667+00:00

AI answer

2 answers

Cannot access email when I am out of the country

When I am traveling out of the country, my email won't update on my phone. This obviously causes problems as I need to access my travel documents. I cannot find any helpful tips on your website. Please help as I'm leaving tomorrow morning!

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-02-13T04:55:22.4033333+00:00
Liz Morgan 0 Reputation points
commented 2026-09-01T16:45:53.8533333+00:00
Hornblower409 14,260 Reputation points
1 answer

Unable to add personal Gmail account to New Outlook and Outlook Mobile.

Personal Gmail account cannot be added to New Outlook for Windows or Outlook Mobile on iPhone. Facts: Gmail works in browser Gmail works in Gmail app Gmail adds successfully to Apple Mail Gmail adds successfully to Outlook Classic Microsoft account…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-31T20:44:08.4633333+00:00
Melissa Sloan 0 Reputation points
edited an answer 2026-09-01T01:27:20.53+00:00
Chloe-V 12,440 Reputation points Microsoft External Staff Moderator
2 answers

Can’t access email on iPhone or iPad

Wasn’t receiving any emails to hotmail account on iPhone or IPad as of yesterday. Kept spinning/searching. Still not working on my iPad. Deleted hotmail account on iPhone and can’t re add because it says can’t verify. Turned off iPhone and IPad and still…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-31T22:46:13.5466667+00:00
Ashley Steven 0 Reputation points
answered 2026-08-31T23:19:56.4566667+00:00
EmilyS726 261.8K Reputation points Independent Advisor
1 answer

I can’t get into my email, this is the error message that keeps coming up.

How do I resolve this?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-31T19:23:21.6+00:00
Lee Glanville 0 Reputation points
commented 2026-08-31T20:02:55.6966667+00:00
Carlos Ortega 0 Reputation points
1 answer

How to log-in to outlook on laptop or pc

Unable to access Outlook account on laptop or mobile?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-31T19:09:23.8166667+00:00
Zara Butler 0 Reputation points
answered 2026-08-31T19:40:45.6833333+00:00
EmilyS726 261.8K Reputation points Independent Advisor
2 answers

I can’t log into my Hotmail account and I have filled out everything on the recovery page

Hello, I cannot log into my Hotmail account and I have filled out everything on the recovery page but still cannot. please help! are there any phone numbers for Microsoft that I can call regarding my current Hotmail log in problem. Thank you!

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-30T23:38:26.98+00:00
Preeti Gurung 0 Reputation points
commented 2026-08-31T16:54:51.7766667+00:00
GsN5034 - IA 75,865 Reputation points Independent Advisor
2 answers

Cannot get outlook on my iPhone

I cannot log into outlook email on my iPhone when i enter my email address and then my password it won't let me contact

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-31T10:01:44.7033333+00:00
Ernie Wishaw 0 Reputation points
commented 2026-08-31T13:18:07.9833333+00:00
Ernie Wishaw 0 Reputation points
2 answers

Pinned Emails in Hotmail disappeared

I use an IPad as my computer. I use Outlook Hotmail for emails. Two weeks ago my Pinned emails disappeared. I had about 20. I have tried hard to get them back.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-29T21:41:16.41+00:00
Susan Wildermuth 10 Reputation points
answered 2026-08-31T01:09:16.6633333+00:00
Hornblower409 14,260 Reputation points
2 answers

Getting filthy emails on outlook on ipad

I am getting a lot of filthy emails on outlook on my ipad They have different names but all start with ‘from at’ is there any way i can block that without have to do each single one

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-29T15:41:19.41+00:00
Anne Christie 0 Reputation points
answered 2026-08-30T20:43:42.3466667+00:00
Brian Tillman 26,855 Reputation points Independent Advisor
1 answer

how do I sync my outlook to my iphone?

I no longer am receiving my outlook messages on my phone

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-29T21:20:24.7166667+00:00
Gwen Goldsmith 0 Reputation points
edited the question 2026-08-30T19:49:12.7766667+00:00
Gérard Oomens 130.8K Reputation points Volunteer Moderator