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Agent support for MFA reset

I need agent support to reset my MFA. My account is locked, and I can't complete verification in the MFA app. The listed mobile number doesn't work in the MFA app.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T20:50:10.7933333+00:00
Larisa Thathiah 0 Reputation points
edited an answer 2026-09-14T21:00:02.05+00:00
Lin v 1,295 Reputation points Independent Advisor
2 answers

TEAMS MEETING LINK IS NOT GENERATED in outlook

When I create a new teams meeting, a link is not generated in outlook.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-09-14T20:09:05.0433333+00:00
Swanson, Anita 0 Reputation points
answered 2026-09-14T20:50:47.1833333+00:00
Hendrix 1,090 Reputation points Independent Advisor
5 answers One of the answers was accepted by the question author.

Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available

Error code: AADSTS5000224 Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-07-07T05:23:18.6566667+00:00
Steffan Wren 60 Reputation points
commented 2026-09-14T20:50:21.6333333+00:00
Joe Chung 0 Reputation points Microsoft Employee
1 answer One of the answers was accepted by the question author.

I have a billing issue because I have duplicate personal and business Microsoft 365 subscriptions, I want to cancel the business subscription and continue with the paid up personal subscription

I have a billing issue because I have duplicate personal and business Microsoft 365 subscriptions, I want to cancel the business subscription and continue with the paid up personal subscription

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-14T17:26:02.4333333+00:00
James Shaddock 20 Reputation points
accepted 2026-09-14T20:46:12.43+00:00
James Shaddock 20 Reputation points
2 answers

Password manager

How to find my password on Microsoft password manager in Microsoft edge on my android phone

Microsoft Edge | Other | Android
asked 2026-09-14T20:25:05.1266667+00:00
Crystal Travis 0 Reputation points
answered 2026-09-14T20:42:04.79+00:00
Marcin Policht 107.7K Reputation points MVP Volunteer Moderator
2 answers

how delete messages that appear in Phone Link but are not on my phone

Messages appear in Phone Link but are not in my phone. I find no way to clear them

Windows for home | Windows 11 | Connect Phone and PC
asked 2025-12-12T13:42:11.38+00:00
David Smith 0 Reputation points
commented 2026-09-14T20:41:29.5+00:00
Donald Harris 0 Reputation points
1 answer

I have a new iPhone and now I cannot log into my business account on my Authenticator app.

Hi - I have a new iPhone and now I cannot log into my business account on my Authenticator app. What do I do?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T20:13:41.65+00:00
answered 2026-09-14T20:39:28.0966667+00:00
Ivory 1,325 Reputation points Independent Advisor
1 answer

C# - File.Move one system to other system

Hi Team, Using C# code, we are using file.move function to move files one system [ Share folder ] to other system [ Share foler]. Some cases moving to SFTP. The C# code is getting executed in Windows Server. Server located in Singapore. File moving is…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-09-13T15:48:42.15+00:00
Balamurugan Ramalingam 0 Reputation points
edited a comment 2026-09-14T20:32:49.88+00:00
Marcin Policht 107.7K Reputation points MVP Volunteer Moderator
2 answers

How do I pin Outlook to my taskbar?

How do I pin Outlook to my taskbar? I've tried logging onto the Outlook site and right clicking, but that doesn't work.

Outlook | Web | Outlook.com | Settings
asked 2026-09-14T19:50:05.0066667+00:00
Charles Bright 0 Reputation points
answered 2026-09-14T20:27:19.32+00:00
John Jefferson Doyon 87,515 Reputation points Independent Advisor
9 answers

2026-08 Security Update (KB5121003) (26200.9168) not installing despite following lots of tips.

I just obtained a brand new HP laptop and am completely unable to install this update Order of events: I download the update (no problems here) it prompts for a reboot upon reboot it somewhat "gives up" and just loads me into a boot screen…

Windows for home | Windows 11 | Windows update
asked 2026-08-25T09:07:27.4033333+00:00
Grady 25 Reputation points
edited an answer 2026-09-14T20:27:11.37+00:00
Stefan Szasz 0 Reputation points
4 answers

COMPLAINT please help

hi all i have been trying to reach someone in Microsoft for the last few months and with 5 agents agreeing to email me after the chat, NONE has. I even spoke to some guy in India who has also not taken any action from our call discussion. all these have…

Microsoft 365 and Office | Other
asked 2025-11-10T16:32:42.6433333+00:00
Cheryl Chua 0 Reputation points
edited an answer 2026-09-14T20:23:46.13+00:00
JB 0 Reputation points
2 answers

windoes security does not open at all

I want to check windows security, when i type in windows security and click open, it doesnt do anything at all, even if i tried from settings, its like the app doesnt even exist

Windows for home | Other | Security and privacy
asked 2026-09-14T19:34:38.6433333+00:00
Zaid Ahmed 0 Reputation points
answered 2026-09-14T20:19:51.33+00:00
Lester Bernard Reyes 84,815 Reputation points Independent Advisor
1 answer

Azure lockout when switching smartphones

I'm trying to access an existing Azure account from a PC when my smartphone has recently been upgraded. I've established a passkey, but there is a second Authenticator prompt that is not triggering an access interaction on my (new) smartphone. Only…

Microsoft Security | Microsoft Authenticator
asked 2026-08-27T09:41:09.0733333+00:00
John Larew 5 Reputation points
edited a comment 2026-09-14T20:17:25.87+00:00
John Larew 5 Reputation points
2 answers

Purchase 365 Personal,

I'm want to Purchase 365 Personal, but DO NOT WANT ONEDRIVE. Can I use this program without having onedrive on my computer?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-14T19:39:06.5966667+00:00
Lori Morris 0 Reputation points
commented 2026-09-14T20:14:48.04+00:00
Pedro Carvalho Oliveira 0 Reputation points
2 answers

WINDOWS 11 pro reset pc makes my pc not activating my windows 10 key

my windows 10 key was upgraded to a windows 11 key because of the free upgrade to windows, ive reset my pc so that it would be clear of all files but now when i try to activate my windows key also did troubleshoot it wont let me activate my license key…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T17:59:56.0266667+00:00
Patrick De Leon 0 Reputation points
commented 2026-09-14T20:08:32.74+00:00
Neil D 34,285 Reputation points Volunteer Moderator
2 answers

Locked out from my Azure Portal

I am trying to login to my azure portal but Authenticatior is not providing the notification and the genrated codes does not work. I seems that I didn't enable other authentication methods beside Microsoft Authenticator I have switched phone some weeks…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

975 questions
asked 2026-09-09T13:25:50.34+00:00
Florian Nika 5 Reputation points
answered 2026-09-14T20:07:18.4966667+00:00
John Larew 5 Reputation points
1 answer

My Authenticator no longer works

Hi, I recently changed phones and I can no longer use the Authenticator app to access my account on my iPad. I also can’t use any of the other verification tools for some reason. When I try to “fix” the authentication app I get the message seen in the…

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T20:06:20.8233333+00:00
Sarah Canavan 0 Reputation points
answered 2026-09-14T20:06:43.9533333+00:00

AI answer

2 answers

Cannot redeem rewards points/verify on microsoft rewards

Hello, I've been having this problem for the past week, when I try to redeem a reward and verify with a number, it says and error about not processing the payment, I have more than enough points and do not have a VoIP number/ a number connected to 6…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T19:29:15.1366667+00:00
Patri0101 20 Reputation points
answered 2026-09-14T20:05:13.5833333+00:00
Lester Bernard Reyes 84,815 Reputation points Independent Advisor
2 answers

Designer button is grayed out in MS Powerpoint

I'm using Microsoft Office Mondo 2016 At first I was using the Designer tool fine, but shortly when I close my Powerpoint document and later open it again, the Designer button is no longer able to use in any page. I'm sure that I am not in any layer/text…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-09-14T13:53:58.79+00:00
Ryan Thofferson 0 Reputation points
answered 2026-09-14T20:05:00.1333333+00:00
John Korchok 236K Reputation points Volunteer Moderator
1 answer

ios 11.17.11 install

how do i install on ios Big Sur 11.17.11? why is it not supported? bb

Microsoft 365 and Office | Other
asked 2026-09-14T19:24:18.6066667+00:00
bruce borysiuk 0 Reputation points
answered 2026-09-14T19:58:19.6+00:00
EmilyS726 266.8K Reputation points Independent Advisor