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2 answers

How to run a MS Defender scan on iOS that’s not an IMac or MacBook.

I have MS Defender on all my iOS devices and I know how to run a scan on the MacBook and the iMac but not on the iPhone and iPad. What am I missing? Thanks!

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2026-09-16T11:57:25.1533333+00:00
Casiandra 0 Reputation points
edited an answer 2026-09-17T09:45:32.84+00:00
Thomas4-N 22,050 Reputation points Microsoft External Staff Moderator
1 answer

New business tenant ends in billing account type "individual"

I created a completely new Microsoft 365 Business tenant for my registered German sole proprietorship, using a new work account and email address. While signed in with this new organizational account, I completed a new Azure signup, explicitly selected…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T11:56:18.2433333+00:00
Sven Marks 0 Reputation points
commented 2026-09-18T18:58:01.0733333+00:00
Hani-Ng 1,895 Reputation points Independent Advisor
3 answers

EXCEL Error

everytime i open my excel it shows repair now even if i repair it shows error and does not work what should i do about that

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T11:53:31.7133333+00:00
Meet Chaudhary 0 Reputation points
commented 2026-09-17T06:07:57.0366667+00:00
S 0 Reputation points
4 answers

My Hotmail account does not exist anymore..........

I attempt to login to my old Hotmail email account but the system indicates the account does not exist. I attempt to create a new account with the same login name but the system indicates that name has been taken. How can I get access to my old Hotmail…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T11:52:06.0166667+00:00
William Sautters 0 Reputation points
answered 2026-09-16T13:07:08.0933333+00:00
TaoLi 113.4K Reputation points Independent Advisor
1 answer

how can i fix my issues of excel files

Hello, When I am opening my excel file its showing error and telling for repair, so tell me how can i resolve the issues.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-16T11:51:59.26+00:00
Alok Ranjan Biswal 0 Reputation points
commented 2026-09-16T12:32:21.5833333+00:00
EmilyS726 269K Reputation points Independent Advisor
1 answer

Can sign into Microsoft servers. Cannot sign into xbox servers

I can sign into my Microsoft account successfully and remain signed in. However, when I select my Xbox profile, Xbox tells me I need to sign in. My Microsoft credentials are accepted, but Xbox immediately signs me out again. I have reproduced this with…

Windows for home | Other | Gaming
asked 2026-09-16T11:51:34.91+00:00
Reec Smyt 0 Reputation points
answered 2026-09-16T12:17:10.53+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
0 answers

Unexpected separate billing for Anthropic Claude models (Azure Marketplace) on an Azure Sponsorship subscription — not deducted from sponsorship credits

I have an Azure Sponsorship subscription and recently discovered that Azure Marketplace SaaS usage of Anthropic Claude models (Claude Fable 5 and Claude Opus 5) is being billed separately to my card, rather than being deducted from my sponsorship credit…

Foundry IQ
Foundry IQ

Knowledge index in Microsoft Foundry that lets AI agents retrieve grounded information from organization’s data

7 questions
asked 2026-09-16T11:45:46.14+00:00
Kush Sheth 0 Reputation points
2 answers

how can i get my stolen account back?

hey i tried everything to get my account back i filled the account recovery form and i did put everything i remember and it still says i didn`t provide enough info is there a way i can email Microsoft support and i will provide what needed to prove that…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T11:45:25.7466667+00:00
Hamdi Ratrout 0 Reputation points
edited an answer 2026-09-16T12:26:13.3733333+00:00
GsN5034 - IA 77,475 Reputation points Independent Advisor
1 answer

Why am I not receiving the academic student discount for the SC-500 certification exam?

Why am I not receiving the academic student discount for the SC-500 certification exam?

Community Center | Not monitored
asked 2026-09-16T11:43:07.0666667+00:00
edited the question 2026-09-16T11:43:37.1166667+00:00
JuliaMarvin 22,905 Reputation points Volunteer Moderator
2 answers

Verify e-mail address

How do I remove the current e-mail address I use to verify my e-mail?

Outlook | Web | Outlook.com | Email
asked 2026-09-16T11:42:46.6766667+00:00
stephen murphy 0 Reputation points
answered 2026-09-16T12:21:58.02+00:00
GsN5034 - IA 77,475 Reputation points Independent Advisor
0 answers

The STOCKHISTORY() function is acting up again and failing to update.

STOCKHISTORY() was working again yesterday, but today it has stopped updating and is showing a "#CONNECTION" error.

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-16T11:33:48.8633333+00:00
gordon.t 5 Reputation points
commented 2026-09-16T17:42:55.5333333+00:00
Frank Duquette 65 Reputation points
2 answers

Unable to scroll on Bing search results page in the Edge browser.

As the title says, I find I am unable to scroll on the search results page for Bing using the Edge browser. This has been going on for over a week now, along with being signed out of my Gmail account [but only Gmail no other sites] every time the browser…

Microsoft Edge | Website issues | Windows 11
asked 2026-09-16T11:30:37.7733333+00:00
Tithra 0 Reputation points
commented 2026-09-18T04:11:31.6833333+00:00
Hendrix-V 19,300 Reputation points Microsoft External Staff Moderator
0 answers

Authenticator en móvil roto. Recuperar acceso.

Mi teléfono ha quedado inservible. He instalado la aplicación Microsoft authenticator en un teléfono móvil nuevo, pero sigue solicitando la autenticación que envía a la cuenta instalada en el antiguo. Cuando seleccionó la opción de usar otro método, al…

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T11:26:28.71+00:00
Lopez Ortega, Almudena 0 Reputation points
2 answers

cannot log in to my school account on desktop microsoft apps

It works when I log in on web, but it is inconvenient. I tried to delete the sign in info from the setting but i can't log in to do so. error code : 657rx

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-09-16T11:25:58.0366667+00:00
Lina 0 Reputation points
commented 2026-09-17T11:45:45.9733333+00:00
Ruby Nguyen 2,560 Reputation points Independent Advisor
0 answers

How do disable the AI Assistant and Support opening up as default in Partnercenter - really annoying

Dear team, unfortunately no other way to communicate this (cant even open a ticket for this in PartnerCenter). The new Assistant has no way of "disabling" it so it will only be used on demand. It does not save the state and on every subpage…

Microsoft Partner Center | Other
asked 2026-09-16T11:25:00.59+00:00
Patrick Kreuzer 5 Reputation points
1 answer

Live Kernel Event 141 / AMD error

Hello! I've suddenly encountered this issue - LiveKernelEvent 141, together with AMD error pop up. I've had issues with this in the past but never figured the issue so i thought to bring it here, though it has been a while since it happened last…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-16T11:15:32.3033333+00:00
Nal 0 Reputation points
commented 2026-09-16T13:52:11.7733333+00:00
David-M 126.5K Reputation points Independent Advisor
1 answer

How to buy storage for my child's cloud? the child's profile says he needs to ask an adult to help make this purchase, but it does not say how the adult can actually make the purchase

How to buy storage for my child's cloud? the child's profile says he needs to ask an adult to help make this purchase, but it does not say how the adult can actually make the purchase. I've tried adding money to the child's account. i have turned off…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-16T11:10:42.1266667+00:00
Lisa 0 Reputation points
answered 2026-09-16T12:18:47.5233333+00:00
Jhun Buala 5,810 Reputation points Independent Advisor
4 answers

Copy and paste (and 'drag') in Excel HAVE STOPPED WORKING

The latest bug you've introduced to MS Office seems to be to make copy & paste and 'drag' (ie dragging down from a cell or row across one or more cells below) STOP WORKING. Cut & paste DOES work, but copying a single cell, multiple cells or a row…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T11:08:53.5766667+00:00
Bad Hobbit 0 Reputation points
answered 2026-09-21T18:05:38.91+00:00
Shane Farmer 0 Reputation points
0 answers

This is not a question it is a statement of fact.

Microsoft support could be considered a non-existent almost fraudulent service Asking for call back (multiple times) does not happen When one has multiple problems with Windows, 365, Outlook etc there is no single line of help available Trying to…

Microsoft 365 and Office | Other
asked 2026-09-16T11:06:53.32+00:00
Kevin 0 Reputation points
0 answers

RESET MFA From https://portal.azure.com

I have a Pay-As-You-Go Azure subscription and had configured Multi-Factor Authentication (MFA) using the Microsoft Authenticator app on my mobile phone. Everything was working fine. Unfortunately, my phone has been damaged, and I no longer have access to…

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T11:02:02.93+00:00
SANJAY KUMAR SINGH 0 Reputation points