Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
100 questions with Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS tags
2 answers
iPhone 16 IOS Web Protection Off
How do I turn on Web Protection on a iPhone 16, it is showing off. Have checked my VPN it is on.
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 46%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
2 answers
Defender VPN blocks downloading pictures on iPhone iMessage
This problem began in early August. When someone sends me a picture wishin an iMessage it does not immediately open. Sometimes it takes Fromm 5 to 15 minutes to open. I shut off VPN in Defender and now my pictures open. Is there a workaround to be able…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-09-07T19:40:14.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 69%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Everett Pizzuti
0
Reputation points
answered
2026-09-07T20:09:05.8633333+00:00
Bence Weiszmann
1,640
Reputation points
2 answers
One of the answers was accepted by the question author.
Mac IOS and Microsoft Defender?
How compatible is it to add Microsoft Defender to an Apple MacBook?
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-08-17T09:24:27.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 79%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michelle C
20
Reputation points
commented
2026-08-17T10:21:00.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,385
Reputation points
Volunteer Moderator
1 answer
Received Something Went Wrong Message on MS Defender on an iPhone
When I try open the Alerts and History Bell on the MS Defender app on the iPhone, I receive Something Went Wrong message. Additionally, the following is also displayed: "We can't show alerts and history for this device, or notify you about threats…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
1 answer
I am trying to change my email to another server and my tech support needs info
I am trying to change my email to another server and my tech-support needs this information. Can I speak to someone or can you send me this information so that he can change servers and I can change my email from the current one to a different server and…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-07-30T14:44:29.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 50%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Francesco Gallé
0
Reputation points
answered
2026-08-02T09:06:04.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
12,710
Reputation points Microsoft External Staff
Moderator
1 answer
False positive - 550 5.7.520 when sending from Apple Mail on iPhone
Hello, I believe Outlook.com is incorrectly blocking legitimate emails as spam. My tests are: I can send emails normally from Outlook Web. I can send emails from Apple Mail on my iPhone to Yahoo and corporate email addresses. Emails sent from Apple…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-07-10T14:39:45.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Elena Arribas
0
Reputation points
answered
2026-07-10T15:16:29.9+00:00
EmilyS726
266.1K
Reputation points
Independent Advisor
1 answer
iOS Outlook/Teams cannot sign in my account since Microsoft Defender Endpoint is not reachable
I am trying to login to my Microsoft account for Outlook and Teams. I have the VPN on and running with connect on demand enabled. I am logged in to Microsoft Defender and "Everything looks good" with device protection active and network…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-04-06T00:29:25.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXJ%3C/text%3E%3C/svg%3E)
Xander Judge
5
Reputation points Microsoft Employee
answered
2026-06-08T08:40:49.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 97%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
YucelD
190
Reputation points
3 answers
microsoft defender
we recently purchased iphone 17pros and now are unable to open apps due to microsoft defender vpn blocking. how do i fix this?
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-05-27T20:34:16.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 78%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Beth Hallingbye
0
Reputation points
answered
2026-05-27T21:12:47.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,320
Reputation points
Independent Advisor
1 answer
Blank screen in MS Defender
MS Defender sent me an alert. It tells me "We found this info linked to nationalpublicdata.com: Social Security number and 4 more items". When I click on the button "Take Action" a blank screen pops up. I have no idea what the…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-05-20T14:00:30.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 31%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Gounley
0
Reputation points
answered
2026-05-20T14:01:05.08+00:00
AI answer
2 answers
I have been charged a $100 and i have no idea what for?
I have been charged a $100 and i have no idea what for?
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-05-19T15:19:20.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
ted kerley
0
Reputation points
answered
2026-05-19T16:05:36.5733333+00:00
DaveM121
930.3K
Reputation points
Independent Advisor
1 answer
Alert says web protection is turned off
An alert says web protection is off. I didn’t turn it off. What happened and how do I turn it back on.
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-05-19T12:10:09.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 72%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Karen Sasl
0
Reputation points
answered
2026-05-19T12:10:18.8266667+00:00
AI answer
1 answer
why do all messages sent to my hotmail get a undeliverable message
All emails to my hotmail get this sent to them: MN1PEPF0000F0E0.mail.protection.outlook.com rejected your message to the following email addresses: ㅤ@hotmail.com (ㅤ@hotmail.com) A communication failure occurred during the delivery of this message. Please…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-05-11T13:11:03.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
liz walker
5
Reputation points
answered
2026-05-11T14:01:10.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,015
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Trouble with history in Microsoft Defender
I recently installed Microsoft Defender and the history shows I turned off web protection. I didn’t realize I did that and need to turn it on but don’t know how. Can anyone offer advice? Thank you.
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 63%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
1 answer
#Ended subscription and got charged
I ended my subscription last month or 2 months ago, and today i got charged when I ended and haven't bought anything.
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-04-17T20:55:42.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 54%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
kenny Centeno
0
Reputation points
answered
2026-04-17T21:42:39.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,455
Reputation points
Independent Advisor
3 answers
Web protection
I have been receiving message from the MIcrosoft Defender program that my Web Protection on my cell phonewas on at the end of March but no longer working. How do I get it to work again.
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-04-08T14:34:57.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Ruth Pringle
0
Reputation points
answered
2026-04-08T19:00:28.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EID%3C/text%3E%3C/svg%3E)
Ice Darel Caorte
1,240
Reputation points
Independent Advisor
2 answers
Microsoft Defender for iOS says ‘This account has reached its devices limit"
Generated by Office Copilot: I spent over an hour with Chat support and he could not get me out of this issue even though I shared this exact information. Title was generated by Office Copilot. I confirmed the phantom device is visible on my iPad…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-03-03T23:02:40.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 15%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Larry Herzlich
0
Reputation points
answered
2026-03-03T23:53:07.4333333+00:00
Larry Herzlich
0
Reputation points
1 answer
Kevin McLafferty
I don’t know why I am being billed twice for Microsoft 365. I pay $13.85 every month and now I just got charged $106.61 as well on my credit card. Thank you! Km
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-02-26T20:07:42.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Mclafferty
0
Reputation points
answered
2026-02-26T20:07:56.7466667+00:00
AI answer
1 answer
I have been double charged on 2 different credit cards
I have been double charged on 2 different credit cards. Do I have 2 accounts
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-02-24T22:38:48.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 89%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dave Plowman
0
Reputation points
answered
2026-02-24T22:38:54.9666667+00:00
AI answer
2 answers
When I try to open a saved excel file, or try to open the desktop app directly, the app just hangs and will not open.
When I try to open a saved excel file, or try to open the desktop app directly, the app just hangs and will not open.
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-02-18T11:06:39.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 68%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
chris wright
0
Reputation points
answered
2026-02-18T14:49:22.7333333+00:00
Marcelo Mendoza
10,740
Reputation points
Independent Advisor
2 answers
Why I am being charged 16.49 per month when I don’t have a subscription?
My bank account says I have a charge for MICROSOFT*14 DAY TRIAL REDMOND WA. I don’t know what this was from or for and I would like to stop getting charged. -Thank you, Chandler
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
100 questions
asked
2026-02-17T00:23:23.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chandler Conner
0
Reputation points
answered
2026-02-17T15:58:19.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex_T
6,395
Reputation points Microsoft External Staff
Moderator