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URGENT: Global Admin MFA Lockout – Immediate Assistance Required

I am fully locked out of my Microsoft 365 Business tenant. This is a complete administrative lockout, and I cannot perform any tenant-level actions. I am the only Global Administrator. MFA via MS Authenticator is the only method MFA available, and SSPR…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-10T21:42:36.7833333+00:00
Mark S 0 Reputation points
edited an answer 2026-09-10T22:13:56.6966667+00:00
Chris-D 1,260 Reputation points Independent Advisor
2 answers

One drive app for Big Sur

Wondering if anyone has this and I can download it?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-10T21:28:39.71+00:00
Emma Gibson 0 Reputation points
answered 2026-09-10T22:05:03.7333333+00:00
EmilyS726 265.7K Reputation points Independent Advisor
1 answer

Copilot refresh removed all pre-migration chat history

After the recent Copilot refresh, all of my Copilot conversations from before the migration disappeared. Symptoms: The banner states that "Past chats, Copilot Tasks, and Copilot Health are coming soon." Clicking "Access chats and…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-09T12:37:03.5266667+00:00
Greg Pogue 0 Reputation points
commented 2026-09-10T22:04:46.89+00:00
Haytham-C 5,290 Reputation points Microsoft External Staff Moderator
2 answers

I need these keys for his Western Union: WU_CLIENT_ID ✓ WU_CLIENT_SECRET ✓ WU_ENV = Production

I need these keys for his Western Union: WU_CLIENT_ID ✓ WU_CLIENT_SECRET ✓ WU_ENV = Production

Developer technologies | .NET | .NET CLI
asked 2026-09-04T13:58:14.68+00:00
fuad 5 Reputation points
answered 2026-09-10T22:03:46.81+00:00
Emran Eranza 0 Reputation points
2 answers

power automate in excel

how do i enable power automate in excel since i want excel to automate sending emails for me

Microsoft 365 and Office | Excel | For business | Other
asked 2026-09-10T21:19:40.49+00:00
Jessie Red 0 Reputation points
edited an answer 2026-09-10T22:00:30.5666667+00:00
Lin v 1,285 Reputation points Independent Advisor
1 answer

Organization-approved Outlook Actionable Message only renders for Test User

Hello, I am sending Outlook Actionable Messages with Adaptive Cards from a Power Automate flow using the Office 365 Outlook “Send an email (V2)” action. The provider configuration is: Scope: Organization - Status: Approved - Token type: AAD-PFAT -…

Microsoft 365 and Office | Development | Other
asked 2026-09-10T19:51:46.9833333+00:00
Eliana Eras 0 Reputation points
edited a comment 2026-09-10T21:57:20.66+00:00
Chris-D 1,260 Reputation points Independent Advisor
1 answer

cuando se refleja mi pago

ya pague el plan personal por un mes, pero no puedo iniciar sesión me sigue pidiendo que vuelva a pagar

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-10T21:15:10.5866667+00:00
Isabel Chavez 0 Reputation points
answered 2026-09-10T21:51:48.3933333+00:00
Jonathan Deives 81,100 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

No where to put a phone number??

I had just gotten a phone and I cannot figure how to even put my phone number in or at least my information on my Microsoft account, I am very confused and don't know if I am able to put one. What I am trying to say is that I can't link my phone number…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,314 questions
asked 2026-09-10T01:54:50.8166667+00:00
Dr Sloppy 60 Reputation points
accepted 2026-09-10T21:51:22.7666667+00:00
Dr Sloppy 60 Reputation points
2 answers

How to view all the pages of a Tiff document with Windows 11

With Windows 10 I could see all the pages of my Tiff document, but I had to upgrade to Windows 11 and I can only see the first page of my document. How can I view all the pages of my Tiff document? Thank you!

Microsoft 365 and Office | Other
asked 2025-12-12T01:14:28.2466667+00:00
Edwin Marino 5 Reputation points
edited a comment 2026-09-10T21:48:41.42+00:00
hickory redwood 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to switch things from getting stored in cloud to laptop's storage

I got this laptop that is 1 Tera for me to be able to store things freely, yet the laptop is storing things on the cloud and telling me that cloud storage is full. How do I stop things from getting stored on the cloud?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-06T13:44:32.6333333+00:00
Nardin Bassem 20 Reputation points
accepted 2026-09-10T21:34:46.53+00:00
Nardin Bassem 20 Reputation points
1 answer

I need to identify who my global administrator is for my business

“I have two Microsoft accounts, but both appear to be personal accounts. I cannot identify the work account or Global Administrator for VRT, LLC. Please locate our business tenant and help me recover administrator access.” I have a Tenant ID

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-09T18:45:37.1833333+00:00
Rick Lee 0 Reputation points
commented 2026-09-10T21:33:21.5866667+00:00
Kai-L 19,060 Reputation points Microsoft External Staff Moderator
1 answer

Subscription problem - says i am not old enough, even though i am not a minor

I want to subscribe for monthly Microsoft 365 plan, and it kept showing me a site that i am not old enough to make this purchase. I am not a minor and have my year of birth updated.

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-09-09T15:11:56.8366667+00:00
Marianna Kyšová 0 Reputation points
commented 2026-09-10T21:32:10.6666667+00:00
Kai-L 19,060 Reputation points Microsoft External Staff Moderator
2 answers

Cannot Print

I am trying to print from my Laptop. I used to be able to. I can print from my iPhone and iPad but not HP Laptop

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-10T20:53:50.7566667+00:00
Jackie C 0 Reputation points
answered 2026-09-10T21:27:16.49+00:00
Ferdinand Nanalig 32,835 Reputation points Independent Advisor
1 answer

Skype Credit Reactivation / Obstructive support options / Legal Action?

Hi all, I have successfully logged into Skype and attempted to reactivate my credit balance. I get an error that it's not possible as my billing address is not updated. I then get an error trying to add my billing address. Can someone advise how I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T20:50:46.3366667+00:00
JD 0 Reputation points
answered 2026-09-10T21:23:36.8066667+00:00
EmilyS726 265.7K Reputation points Independent Advisor
2 answers

how to reconcile having two accounts

I appear to have two accounts and duplicated subscriptions

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T20:35:17.79+00:00
Mary Johnson 0 Reputation points
answered 2026-09-10T21:15:55.6066667+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor
2 answers

Fradulent outlook account created

a fraudulent outlook account was created to hack my personal amazon account.

Outlook | Web | Outlook.com | Email
asked 2026-09-10T20:27:51.2833333+00:00
Divine Chow 0 Reputation points
answered 2026-09-10T21:14:07.7366667+00:00
Kayece Jan Mae Amizola 16,675 Reputation points Independent Advisor
1 answer

Update Payment Information - Card Declined

Receiving emails requesting "verify payment information". I have updated it but I keep receiving the email. Possibly multiple Microsoft accounts are crossing, due to previous administrator. I cannot get ahold of anyone to assist me with this…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T20:14:56.99+00:00
Franklin Township 0 Reputation points
edited an answer 2026-09-10T21:09:00.41+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Microsoft account i prevously used to own compromised, and now shows not recognized.

I recently got targeted by a malicious app which logged me out and changed emails for almost all my personal accounts. Which includes the microsoft account i previously used to own. The account contained items purchased with real money. I still have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-09T07:12:38.4466667+00:00
Sudusa 0 Reputation points
commented 2026-09-10T21:05:34.1033333+00:00
Sudusa 0 Reputation points
3 answers

I'm being billed for months for something I didn't order!

Hi, I just noticed that I am being charged for a Microsoft product on my credit card. I also discovered that I have been charged for this for many months ($9.99/month for almost a year). I did not order this and I have no idea what it is for. I have…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-10T20:28:46.97+00:00
Billed for something I did not order 0 Reputation points
answered 2026-09-10T21:03:30.7766667+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor
2 answers

Recovery of a 10+ years old e-mail

So I have a really old e-mail that was made 10/10+ years ago, I remember the email but I can't remember my password nor do I remember details that I put when I made it, I was a kid back then I didn't put my real birth date etc. When I try to recover it,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T20:13:54.5333333+00:00
Aleksa Radivojević 0 Reputation points
answered 2026-09-10T21:00:00.2066667+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor