2,798 questions
3 answers
How do I get my "-" in the number pad to stop locking my pc?
I had a glitch a week ago and now everytime I hit my "-" key on the number pad it locks my pc instead of making a dash or minus sign on what I'm working on. How do I get it to stop doing this? Also, my function keys now require me to use the…
Windows for business | Windows 365 Business
asked
2026-01-05T13:35:28.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Warner, Stacy (BWCONV-United States)
0
Reputation points
commented
2026-09-14T04:01:31.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 80%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sean Mendonça
0
Reputation points
2 answers
How to fix a test print error
Added a bluetooth printer that was previously installed. Printed once. Now the printer shows an error message. Removed the printer and reinstalled. Same test print error.
Windows for business | Windows 365 Enterprise
1,407 questions
asked
2026-09-12T15:13:11.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cindy Shassere
0
Reputation points
edited an answer
2026-09-14T04:01:18.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
1,560
Reputation points Microsoft External Staff
Moderator
2 answers
How to recover kids account?
Hi, Recently the computer that my kid use to play minecraft log out of his account. I had lost his password. I fill the form and I am not getting answer from microsoft about the result. is there any way to get back his account? He is joined to family…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,903 questions
asked
2026-09-13T04:51:28.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
Wilmer Ariza
0
Reputation points
answered
2026-09-14T03:59:11.94+00:00
Hornblower409
15,835
Reputation points
2 answers
all jobs stuck in the queue
I installed my thermal printer but it will not print all jobs get stuck in the queue, how can I fix it?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-12T22:03:07.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 11%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruby Blevins
0
Reputation points
answered
2026-09-14T03:58:19.8733333+00:00
Daphne Huynh (WICLOUD CORPORATION)
1,560
Reputation points Microsoft External Staff
Moderator
2 answers
Azure Bastion Developer: What NSG source should allow TCP 3389 to the target VM?
I am designing a least-privilege Network Security Group rule for a Windows VM that will be accessed through Azure Bastion Developer SKU (free/shared-pool architecture). Microsoft documentation states that: Bastion Developer uses shared-pool…
Azure Bastion
Azure Bastion
An Azure service that provides private and fully managed Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines.
346 questions
asked
2026-09-12T09:29:44.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 81%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
beanjars
0
Reputation points
answered
2026-09-14T03:48:04.13+00:00
kagiyama yutaka
5,570
Reputation points
1 answer
Verification Challenge Failing to Resolve
I am getting this error when trying to sign up for a Microsoft 365 Business plan. Reload Challenge does not fix the issue. Note: I have done all of the standard troubleshooting steps. Browser, network, cache, cookies not blocked.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,296 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
2 answers
My account is locked, and no one can help me
Hi! I created a new Microsoft account with a different email to be able to play minecraft with a friend of mine. The next day he account was locked and when I click the "Next" button to verify that i'm a human and the owner of the account is…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,903 questions
asked
2026-09-13T01:53:02.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 54%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Eden
0
Reputation points
answered
2026-09-14T03:45:41.9966667+00:00
Hornblower409
15,835
Reputation points
1 answer
URGENTE - Recuperación de datos de Azure VM/Managed Disk a estado anterior al 10/09/2026
Tengo una máquina virtual Azure myVm, región East US, Windows Server, donde ocurrió una eliminación accidental de información de una base de datos SQL Server. Necesito determinar si Azure conserva algún estado anterior del Managed Disk, snapshot, restore…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,382 questions
asked
2026-09-11T08:21:14.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 49%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
William Camacho
0
Reputation points
answered
2026-09-14T03:37:58.1+00:00
Jose Benjamin Solis Nolasco
12,691
Reputation points
Volunteer Moderator
1 answer
Cannot start or stop VM; VM stuck in Updating state
Issue type: Technical Service: Virtual Machine running Windows Problem type: VM management / Cannot start or stop VM Summary: VM stuck in Updating state; Stop, Reapply, Deallocate and Redeploy operations not completing RDP port 3389 is reachable but…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,382 questions
asked
2026-09-09T08:16:34.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Raghavan Swaminathan
0
Reputation points
answered
2026-09-14T03:34:40.1566667+00:00
Jose Benjamin Solis Nolasco
12,691
Reputation points
Volunteer Moderator
2 answers
Power BI training
Which online courses should I take to fast-track to Power BI skills for Data Analytics?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,080 questions
asked
2026-09-13T22:46:18.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
David Jones
0
Reputation points
answered
2026-09-14T03:20:47.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.5K
Reputation points MVP
Volunteer Moderator
1 answer
Outlook classic fails on first launch after reboot: "This folder group cannot be opened. Microsoft Exchange is not available"
Since early September 2026, classic Outlook for Windows (Exchange Online, Cached Exchange Mode) repeatedly fails on the first launch after a reboot with: "Cannot start Microsoft Outlook. Cannot open the Outlook window. This folder group cannot be…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,118 questions
asked
2026-09-10T10:31:33.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 47%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
M365 Admin
0
Reputation points
commented
2026-09-14T03:14:48.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
1,980
Reputation points
Independent Advisor
2 answers
cannot edit or save my microsoft documents
I own a Microsoft office 2019 software. I have a new MacBook laptop i have uninstalled it on my previous laptop then installed office 2019 on my new laptop. Now i can't edit my office documents. When i purchased my office software last 2019 i…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
asked
2026-09-14T02:57:31.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jason Celestino
0
Reputation points
answered
2026-09-14T03:13:54.8033333+00:00
EmilyS_726
30,000
Reputation points
Volunteer Moderator
1 answer
MY NET GOOD BUT I CANNOT ASSIGN MY ASSESSMENT SAYING IT MY BAD NET
MY NET GOOD BUT I CANNOT ASSIGN MY ASSESSMENT SAYING IT MY BAD NET
Microsoft Teams | Microsoft Teams for education | Assignments | Set assignments
Microsoft Teams | Microsoft Teams for education | Assignments | Set assignments
Creating and distributing tasks or homework to students through Teams
187 questions
asked
2026-09-13T09:09:41.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUR%3C/text%3E%3C/svg%3E)
U Raja Rakshana
0
Reputation points
commented
2026-09-14T03:12:04.4566667+00:00
Hani-Ng
1,980
Reputation points
Independent Advisor
2 answers
i want to cancel my subscription
i want to cancel my subscription, but i don't know what email account is correct, i have an outlook email and when i subscribed to excel Microsoft created a long Microsoft account email/account name. my excel account isnt on the payment history on the…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,232 questions
asked
2026-09-13T07:52:49.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENY%3C/text%3E%3C/svg%3E)
Nathan Yaxley
0
Reputation points
commented
2026-09-14T03:11:13.85+00:00
Hani-Ng
1,980
Reputation points
Independent Advisor
2 answers
Artifact Signing Individual Identity Validation – “Address matching failed” despite matching address
I am trying to complete Public identity validation as an Individual Developer for Azure Artifact Signing in the United States. The verification repeatedly fails immediately with: “Error: Address matching failed. Please confirm that the address on your…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,330 questions
asked
2026-09-13T17:27:40.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kim Hamdoun
0
Reputation points
edited an answer
2026-09-14T03:03:22.9566667+00:00
kagiyama yutaka
5,570
Reputation points
1 answer
why can't I see other people's availabilities on classic outlook?
To whom it may concern, I can't see anyone else's availability in classic outlook when I open calendar or check schedule when I am organising a meeting on my work computer. My colleagues are listed in calendar view, but when I select them, their calendar…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,118 questions
asked
2026-09-13T22:24:37.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 39%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jason Smith
0
Reputation points
commented
2026-09-14T02:58:17.6566667+00:00
Hani-Ng
1,980
Reputation points
Independent Advisor
2 answers
Microsoft office home & Student 2019
I am a user of Microsoft office 2019 i have recently upgraded my laptop and installed my previously purchase office 2019. After installing office to my new MacBook laptop i can't edit my office documents. I know that microsoft has ended its update but…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,792 questions
asked
2026-09-14T02:50:50.6933333+00:00
Jason Celestino
0
Reputation points
answered
2026-09-14T02:57:06.87+00:00
John Korchok
236.2K
Reputation points
Volunteer Moderator
4 answers
Fixing Broken shortcuts
I want to find and fix broken shortcuts on my laptop.
Windows for home | Windows 11 | Files, folders, and storage
11,739 questions
asked
2026-09-04T16:43:25.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kathryn Merrick
0
Reputation points
answered
2026-09-14T02:57:05.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Les Ferch
10,366
Reputation points
Volunteer Moderator
1 answer
A question re: paying separately for Outlook and now just bought a Microsoft 365 subscription that includes Outlook.com
Hi, I'm currently paying for a separate Outlook subscription at $21.31 per year and have recently started a Microsoft 365 subscription, which includes Outlook. Please advise on how I could get a prorated refund or credit for the unused portion of the…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,159 questions
asked
2026-09-13T22:20:47.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 99%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Galina Pilmenstein
0
Reputation points
edited the question
2026-09-14T02:51:38.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
11,250
Reputation points Microsoft External Staff
Moderator
2 answers
All my files read-only
All the files on my computer suddenly became read-only. When I look at folder properties it shows read-only. I unchecked the read-only and applied, but nothing works. When I go back in to the properties, it's back to read-only. HELP!!!
Windows for home | Windows 11 | Files, folders, and storage
11,739 questions
asked
2026-09-03T17:06:39.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKU%3C/text%3E%3C/svg%3E)
Kathy Underwood
0
Reputation points
answered
2026-09-14T02:49:23.07+00:00
Les Ferch
10,366
Reputation points
Volunteer Moderator