157 questions
157 questions with Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan tags
0 answers
Print spooler breaks when opening Microsoft word
I've got a weird one that I can't solve and I'm hoping someone here has seen it before. On one Windows 11 PC, the Print Spooler service stops every single time Microsoft Word is opened. It doesn't matter if I open a document or just launch Word and leave…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-10T12:50:43.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 11%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Phillipus Jonck
0
Reputation points
asked
2026-09-10T12:50:43.88+00:00
Phillipus Jonck
0
Reputation points
1 answer
Scanner stopped working with update
My Officejet pro 9125e All in One Printer/Scanner is Morpia certified. Why won't my scanner work? I set it up with windows protected print mode as suggested. The printer is working fine.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-08T16:29:23.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Debbie Randazzo
0
Reputation points
answered
2026-09-08T17:24:06.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Scott Nguyen
1,965
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Printing empty pages
I have windows 11 pro on on HP laptop with an HP 9130e printer connected via LAN. My problem is that I get an empty page on the first print job after the laptop has sat idle for a while. I typically see this in the morning when printing something from a…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-27T13:29:59.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 26%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Klem Kadiddlehopper
20
Reputation points
commented
2026-08-28T13:04:32.46+00:00
Klem Kadiddlehopper
20
Reputation points
2 answers
HOW DO I GET MY CANNON TS3355 TO PRINT A COPY OF A DOCUMENT
I WANT MY CANNON TS 3355 TO PHOTO COPY A DOCUMENT,ALL IT DOES IS PRINT INFO SHEETS
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-26T15:48:52.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
BARRY TAYLOR
0
Reputation points
answered
2026-08-27T23:06:14.0133333+00:00
EmilyS_726
27,470
Reputation points
Volunteer Moderator
1 answer
Connecting scanner
In my setting my printer is connected to my laptop, which is fine, but the scanner function doesn't appear to be connected?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-24T15:43:56.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Declan Corcoran
0
Reputation points
answered
2026-08-24T16:50:32.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
4,580
Reputation points
Independent Advisor
2 answers
scanner not connected
Cannot scan any documents. Printing works, but the scanner is not connected
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-23T18:40:23.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
nancy Sadowski
0
Reputation points
answered
2026-08-24T02:19:34.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harry Phan
30,640
Reputation points
Independent Advisor
1 answer
Business Central SaaS & Universal Print
Dear Microsoft Support Team, We are experiencing an issue with Business Central SaaS integrated with Microsoft Universal Print involving three users: Person E Person D Person M The printer was originally configured through Person E's Universal Print…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-03T09:56:09.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 98%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Thierry Fanchette
0
Reputation points
commented
2026-08-21T07:34:07.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Thierry Fanchette
0
Reputation points
2 answers
How to send Print to: HP Envy Inspire 7900e all-in-One Printer Series, in lue of it going to PDF
When I click on Print , how can I send the material to my Computer: HP Envy Inspire series 7900e all in one Priner series, instead of it going to a pdf ?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-17T18:41:15.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Doretha Carson
0
Reputation points
answered
2026-08-18T06:03:53.9333333+00:00
Harry Phan
30,640
Reputation points
Independent Advisor
1 answer
How to Set the Page Size in Windows Fax and Scan
I am using the built-in scan application. I press the NEW scan button and get the New Scan popup page. It has a place for the page size. Unfortunately, it is grayed out. How do I set the page size to 8.5x11?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-15T18:03:51.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 53%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stewart Berman
21
Reputation points
answered
2026-08-15T20:36:21.94+00:00
Allan Solomon Mejia
7,915
Reputation points
1 answer
Not able to do Profile printing
I cannot print a tax return in profile in order to send it out to clients. Is there a workaround to this problem?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-07T02:44:36.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 80%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Promise Sanipe
0
Reputation points
answered
2026-08-11T07:09:31.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
1,305
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 Printers Disappearing
I have a user who has a Dell Optiplex running WIN 11 Pro 24h2. The computer is on a AD domain and it has two printers connected to it. One is connected by USB and the other one is connected by IP. We use Chrome as the default browser for email,…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
how to see ink levels on epson l3250?
the tank doesnt show where my ink is at, unlike before that we can clearly see it. now we cant see through. and i cant find it on my laptop too.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-07-28T17:02:23.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
ellaine
0
Reputation points
edited an answer
2026-07-30T05:25:54.3466667+00:00
Daphne Huynh (WICLOUD CORPORATION)
1,305
Reputation points Microsoft External Staff
Moderator
1 answer
How to scan a document for email.
I have an Epson 3850 printer and I would like to know how to scan a document
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-07-27T18:45:25.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Janet Thompson
0
Reputation points
answered
2026-07-27T22:36:28.3333333+00:00
Bulldog
4,315
Reputation points
3 answers
0x800f0922，Microsoft Print to PDF Missing，Win11 24H2
1，run optionalfeatures.exe，Failed 2，Manually add a printer driver，Failed 3，run Command ，Failed sfc /scannow dism /online /cleanup-image /restorehealth Disable-WindowsOptionalFeature -Online -FeatureName Printing-PrintToPDFServices-Features …
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-07-14T08:41:49.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BW
0
Reputation points
recommended
2026-07-23T12:08:35.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
1 answer
Compatible Printers and Scanners
Ever since I upgraded my Surface, I have had nothing but problems with connecting printers and scanners to it. After some research, I found out it is because the processor on the Surface I purchased isn't compatible with most printers and scanners. Does…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-07-16T14:03:48.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Susan
0
Reputation points
answered
2026-07-16T14:52:37.1833333+00:00
Pavle Peković
6,845
Reputation points
Volunteer Moderator
1 answer
the scanned document has no data
i scanned a document but when i try to attach it to an email there is no data
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-07-09T17:49:56.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 11%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Helen Spivey
0
Reputation points
answered
2026-07-09T18:32:15.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tracy Le
11,535
Reputation points
Independent Advisor
1 answer
Can I scan a document from my Epson printer to my computer without a USB connection
I want to scan a document from my Epson ET-2800 printer to this laptop. Do I need a USB connection or can it be done via bluetooth?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-07-06T23:07:36.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Clinton
0
Reputation points
answered
2026-07-07T00:50:35.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nguyen Tran
25,120
Reputation points
Independent Advisor
2 answers
Issue with printing
Said color cartridge empty but after I changed it, still wouldn't print from scanner
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-07-02T19:43:53.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Alma Wiles
0
Reputation points
answered
2026-07-06T06:18:51.52+00:00
Jason Nguyen Tran
25,120
Reputation points
Independent Advisor
2 answers
MESSAGING CERTIFICATIONS - PRINTING OPTIONS
Hi, I'd like to know if the format or system regarding messaging certifications, specifically the printing options, has changed between January 1st 2021 and January 1st 2026, in case there were updates, please make sure to detail the new features or…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-06-28T17:53:24.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
JUAN CAMILO TOLOZA TOLOZA
0
Reputation points
answered
2026-06-30T11:29:02.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chen Tran
12,770
Reputation points
Independent Advisor
2 answers
booklet format back to normal format
we recently added a canon c5860 but its printing the document on printing format by default including the test print could you advice how to change it back to normal
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-06-24T17:12:34.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adam Alqudah
0
Reputation points
answered
2026-06-26T09:31:26.2233333+00:00
Chen Tran
12,770
Reputation points
Independent Advisor