Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,172 questions
2 answers
One of the answers was accepted by the question author.
Is this a genuine Microsoft Product?
Hello I'm looking to buy MS Office with lifetime access, and this particular item on Amazon gives away the 2021 Professional version for very little compared to what's advertised on microsoft store. I'm worried that it might not be genuine. …
Microsoft 365 and Office | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 64%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER7%3C/text%3E%3C/svg%3E)
2 answers
WINDOWS IS NOT ACTIVATE / ACTIVATION FAILURE. SO WHAT CAN I DO?
Edition Windows 11 Pro Version 25H2 Installed on 2/04/2025 OS build 26200.9278 Experience Windows Feature Experience Pack 1000.26100.360.0. Windows activation failed. so what to do for windows activation
Windows for home | Windows 11 | Licensing and activation
5,313 questions
asked
2026-09-13T06:46:17.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jagritie Mondal
0
Reputation points
answered
2026-09-13T07:21:17.5766667+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
2 answers
Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots,
Hello, Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots. Please let me know what is the registry settings or any other settings to be changed or created to make it work
Windows for home | Windows 11 | Settings
10,092 questions
asked
2026-09-13T06:44:17.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Boopathi S
4,036
Reputation points
answered
2026-09-13T07:20:04.4833333+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Got a referenced account is locked out and may not be logged in win 11
Title explains everything and also this presits for more than a week already, False alarm that continues to locks me off of the computer even after 30 mins
Windows for home | Windows 11 | Accounts, profiles, and login
10,119 questions
asked
2026-09-06T15:39:22.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Larson Lanka
100
Reputation points
edited an answer
2026-09-13T07:18:49.7033333+00:00
Kapil Arya
38,471
Reputation points
Volunteer Moderator
2 answers
Add Phone Number to Account
I want to add my phone number to my micrsoft account. I went to my profile settings, tapped the "Edit Account Info" but there is no button to add a phone number only to add an email. What do I need to do?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,762 questions
asked
2026-08-05T07:07:15.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Geoff Hoad
5
Reputation points
commented
2026-09-13T07:15:26.8566667+00:00
Hornblower409
15,510
Reputation points
1 answer
get another freemonth trial ms365
waiting for refund from another app to pay this one
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,170 questions
asked
2026-09-13T06:38:10.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Lyle
0
Reputation points
answered
2026-09-13T07:13:30.3033333+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
1 answer
Need A Live Representative to call me and Reactivate my Old Account
Hi, I need a phone call from a Microsoft Representative please. My old Subscription for Microsoft 365 Business Standard expired a while ago and I need to Renew it. The old Subscription was: [Moderator note: Personally Identifiable Information removed] I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,162 questions
asked
2026-09-12T23:47:26.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 32%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Lance Zavela
0
Reputation points
edited the question
2026-09-13T07:07:48.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,450
Reputation points Microsoft External Staff
Moderator
1 answer
[SOLVED] dxgkrnl gpu failure when starting intensive programs - Fix: PCIe Link State Power Management
Symptoms: BSOD or crash whenever intensive program starts or discrete GPU initializes (dxgkrnl.sys, VIDEO_DXGKRNL_FATAL_ERROR, or VIDEO_TDR_FAILURE) . Hardware : i7 12th gen 3070 ti laptop Root cause: Active PCIe Link State Power Management (ASPM)…
Windows for home | Windows 11 | Performance and system failures
32,482 questions
asked
2026-09-13T06:25:10.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Casey Win
0
Reputation points
edited an answer
2026-09-13T06:59:36.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
85,240
Reputation points
Independent Advisor
2 answers
Word opening in Track Changes mode
How can I remove Track Changes from opening when I open a new document? This is a new development with the updated version 16.112.4. I have tried to look for a fix to no avail. Please advise.
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
872 questions
asked
2026-09-11T21:53:26.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
challenged
0
Reputation points
commented
2026-09-13T06:58:21.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,115
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
black screen after installing 2 updates
Yesterday i had problems to power on my laptop after installing 2 updates. KB5126052 and KB5124008. Just got, for 2 seconds the Lenovo log and then a black screen. waited a few hours but nothing changed. After a emergency restart (using a paperclip in…
Windows for home | Windows 11 | Windows update
15,549 questions
asked
2026-09-11T07:15:38.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.999999999999996%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Ben van Aanholt
20
Reputation points
commented
2026-09-13T06:52:31.66+00:00
Ben van Aanholt
20
Reputation points
0 answers
Azure Artifact Signing: eligibility for Public Trust identity validation as an Israeli sole proprietor
Scenario: I'm an independent Windows developer in Israel, registered as a sole proprietor (Israeli "עוסק מורשה") rather than a limited company. I have a business registration number and trade under a business name. I want to sign a desktop…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,299 questions
asked
2026-09-13T06:46:53.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 88%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
kostya arhi
0
Reputation points
asked
2026-09-13T06:46:53.6566667+00:00
kostya arhi
0
Reputation points
3 answers
camea issue
I accidentaly uninstalled my camera driver from device manager because my camera is showing no camera are attached
Windows for home | Windows 11 | Devices and drivers
24,435 questions
asked
2026-09-13T04:40:03.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 71%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mahitha Kakarla
0
Reputation points
commented
2026-09-13T06:40:28.0833333+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
1 answer
How to transfer data from some columns to rows while keeping other columns unchanged?
I have data in columns A to F, in which A to C column is the general information of batches of data, D, E & F are data of different columns. I want to make it from row to 3 rows, first row: A+B+C+ 1st combination (i.e.D), 2nd row: A+B+C+2nd (ie info…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,710 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
2 answers
Cant link my PS5 to Microsoft account to play HALO.
I have tried everything. All I keep getting is login failed. Tried with a new account too. Need help, this is a joke tbh.
Windows for home | Other | Gaming
4,296 questions
asked
2026-08-29T05:27:25.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 14.000000000000002%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMQ%3C/text%3E%3C/svg%3E)
Mark Quinn
5
Reputation points
commented
2026-09-13T06:23:29.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,015
Reputation points Microsoft External Staff
Moderator
1 answer
CDOC Case Management issues
I’ve been back and forth with CDOC Case Management for about a month now and I never seem to be payed attention to. It’s like talking to a robot. I’ve been in the process of trying to recover a email that was hacked since last year. I’ve provided names,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,762 questions
asked
2026-09-12T08:44:30.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 70%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dalton
0
Reputation points
edited an answer
2026-09-13T06:23:11.5466667+00:00
Hornblower409
15,510
Reputation points
2 answers
M365, Outlook password issues in MAC error
Able to login on web with same m365 business account but it's not working on Outlook app on MAC system, tried all keychain etc steps, giving errors ADSTS...20 etc related to authentication need help
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,898 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 7.000000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Apple Music App Installed from Microsoft Store No Longer Working on Windows 11, found issue after two days
after two days of testing all things, local windows 11 health of all apps and files, firewall and defender settings, found the issue with Apply Music, iTunes, Apple TV and all come down to one thing, Apple music can sign in online, but not on the app on…
Windows for home | Windows 11 | Internet and connectivity
5,459 questions
asked
2026-09-10T12:45:35.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 23%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Peter Farrar
0
Reputation points
commented
2026-09-13T06:20:58.3833333+00:00
Hendrix-V
19,115
Reputation points Microsoft External Staff
Moderator
1 answer
Stuck in old Microsoft 365 family group, residual backend binding
My Microsoft account has lingering backend binding tied to an old Microsoft 365 family license. I’ve already tried changing my birthday and all self-service operations, but the family page remains stuck and I cannot leave the family group. This is…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
302 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZZ%3C/text%3E%3C/svg%3E)
2 answers
I am unable to add a new phone number or change my existing number
I logged in to my Microsoft account. I wanted to change my phone number, But not able to change as I can not add a new number before removing the existing number.
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
416 questions
asked
2026-09-13T05:37:03.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 20%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Venkatesan M
0
Reputation points
answered
2026-09-13T06:12:44.38+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
1 answer
I need the drivers for ACPI\MSFT0101
In the Windows 7 system, I found that in the Device Manager, the "Unknown Device" labeled as "Microsoft ACPI-Compliant System" was displayed. Therefore, in the Device Manager, I right-clicked on the unknown device and selected…
Windows for home | Previous Windows versions | Devices and drivers
35,501 questions
asked
2026-09-12T01:56:55.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZL%3C/text%3E%3C/svg%3E)
ZhongChi Liao
0
Reputation points
commented
2026-09-13T06:05:56.87+00:00
Hendrix-V
19,115
Reputation points Microsoft External Staff
Moderator