293 questions with Microsoft 365 and Office | Microsoft Family Safety | For home | Other tags

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2 answers

Miembro familiar

Hola, Buenas tardes. Estoy como miembroi familiar de un desconocido. como me salgo ? Gracias

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-09-11T20:29:26.9333333+00:00
Sergio Costa 0 Reputation points
answered 2026-09-11T21:13:37.6+00:00
Hector FC 33,670 Reputation points Independent Advisor
2 answers

Can't recover two child Microsoft accounts I created but never used

I created two Microsoft accounts for my children a few years ago. They were never actually used, so there's no sent mail, no purchases, and no sign-in history on either one. I've forgotten both passwords. The accounts are in my Microsoft Family group,…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-09-10T18:30:11.2566667+00:00
ElementM 0 Reputation points
answered 2026-09-10T20:01:44.9833333+00:00
Brian Tillman 27,015 Reputation points Independent Advisor
2 answers

I am on a family account trying to remove me from the account

Hi I have a account that is signed up on the family account from when I was younger. I tried to remove myself from the family group I get the following message "Once you remove yourself from this Microsoft family, you'll no longer have your…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-09-06T18:15:33.5633333+00:00
Roltet 0 Reputation points
answered 2026-09-09T10:06:20.8166667+00:00
Alex-L 12,555 Reputation points Microsoft External Staff Moderator
2 answers

How can i change from a child account to an adult?

Can someone help me with this? I've been struggling to get the restrictions on my windows account since my account is an organizer/ child. Made an error initially* I need to clean my storage and it keep asking for a permission whcih leads me to nothing…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-04-10T06:14:44.53+00:00
Edong Francisco 0 Reputation points
commented 2026-09-08T21:45:02.5233333+00:00
Infinity Hollingsworth 0 Reputation points
1 answer

Delete entire family group

My Microsoft account is stuck in a Microsoft Family group. I am the only person displayed in the family, but there is no option to leave the family group. I need this account removed from the existing Family group so I can accept an invitation to my…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-09-04T14:38:12.4166667+00:00
Dillon Gassaway 0 Reputation points
answered 2026-09-04T16:11:38.86+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
2 answers

How to get back the Family Organizer from my son's account?

For the Microsoft Family page My Son has become the Family Organizer, and I need this put back onto my account. It won't let me change it and it won't let me invite him into mine because he is in a family group and can't leave as he is the organizer.…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-09-03T09:46:28.8233333+00:00
marcus dodd 0 Reputation points
commented 2026-09-04T01:18:33.5066667+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
5 answers

Stuck in Parental Consent Loop – Can’t access any Microsoft account pages to fix it

Hello, I’m having a serious issue with my Microsoft account and Minecraft. Every time I try to sign in anywhere — whether it’s Minecraft, account settings, or family settings — the system says: “Parent or guardian consent is required for this…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2025-11-09T17:49:48.3666667+00:00
wasin janprong 15 Reputation points
commented 2026-09-03T16:01:41.9866667+00:00
Anuradha Jayathilaka 0 Reputation points
2 answers

Microsoft Family shows me as both the organiser and the child, and there is no separate parent account. I cannot correct my DOB or accept another family invitation.

My adult Microsoft account has an incorrect DOB of 13/11/2018. The DOB field is greyed out. Microsoft Family shows me as both the organiser and the child, and there is no separate parent account. I cannot correct my DOB or accept another family…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-09-03T10:44:47.6233333+00:00
Anthony Honigman 0 Reputation points
answered 2026-09-03T12:28:37.55+00:00
EmilyS726 264.9K Reputation points Independent Advisor
2 answers

Adding Family member to Family app.

Good afternoon I have purchased the 365 family package, This is working, on all my devices. I was able to add one child to the family Safety app. For some reason, the link I send to my second child, it gives me an error. Trying to login with the email…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-29T10:59:52.8533333+00:00
Tiaan Wessels 0 Reputation points
commented 2026-08-30T08:30:46.9766667+00:00
Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
1 answer

Cant leave family group and dont have contact or access to original organizer

I used to play minecraft with my cousin during covid, at the time I was around 10 and she made a family group that way I could play with her. Since then I have lost all contact to her and my account is still unable to leave the family group. I want to…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-28T02:09:06.16+00:00
Raiden Kovach 0 Reputation points
answered 2026-08-28T03:13:35.9933333+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
1 answer

My Microsoft account has been hacked. Money stolen!

ON the 19th of August 2026 money was stolen from bank account via my Microsoft account!

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-27T07:34:30.8833333+00:00
Mike Schwan 0 Reputation points
commented 2026-08-27T08:20:07.8966667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Why two monthly charges for storage?

I am being billed by Apple ($1.46) and by microsoft ($2.26) for storage on my email account is this correct?

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-20T21:35:42.89+00:00
Sandra Kelly 0 Reputation points
answered 2026-08-23T04:52:31.75+00:00
Kai-H 26,385 Reputation points Microsoft External Staff Moderator
2 answers

Cannot change date of birth - account incorrectly classified as child account

I accidentally entered the wrong date of birth when creating my Microsoft account. The account currently shows my date of birth as 03 January 2014, but I am an adult. The Date of Birth field is locked and cannot be edited in my Microsoft account…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-02T06:08:15.22+00:00
Yen Voon 0 Reputation points
edited an answer 2026-08-20T12:48:12.2766667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

Endless loop accepting invitation to 365 family share

How to I accept an invitation to 365 family without an endless loop?

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-18T01:08:16.2+00:00
President Gungahlinrfb 0 Reputation points
answered 2026-08-18T02:18:23.5+00:00
Jeronimo Fuerte 45,750 Reputation points Independent Advisor
2 answers

How to fix this glitch or redirect?

I tried logging into my another Microsoft account, it asks for code after typing the code it redirects me to the page where it shows are you parent/guardian or a child and when I click on guardian it redirects me to log in page and this continuous again…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-16T21:32:56.68+00:00
XXXGAMERXXX X 0 Reputation points
answered 2026-08-16T23:06:04.34+00:00
EmilyS726 264.9K Reputation points Independent Advisor
4 answers

How remove my account from Microsoft family with a non-existent organizer account

I been trying to remove my account from the Microsoft family, however the family organizer account listed doesn't match the actual organizer's account. The organizer can't see my account on his side. Is there a way to move my account to a different…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-13T09:26:34.2+00:00
Daniel 0 Reputation points
answered 2026-08-15T07:35:24.6033333+00:00
Ben4724 4,400 Reputation points Independent Advisor
2 answers

Remove family organiser and change email

Please can you remove a family organiser and change the email on my account

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-14T14:51:39.59+00:00
J 0 Reputation points
answered 2026-08-14T15:47:19.3233333+00:00
IGYQ 22,045 Reputation points Independent Advisor
1 answer

Unable to correct my date of birth because my Microsoft account is managed by a Family Organizer

Hello, Yesterday, I contacted Microsoft Support because the date of birth on my Microsoft account is incorrect. I discovered this problem when I tried to purchase additional Microsoft storage. Microsoft showed that my age did not meet the requirement,…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-06T03:32:37.19+00:00
Razieh Nahi 0 Reputation points
commented 2026-08-10T07:53:24.5566667+00:00
Kai-H 26,385 Reputation points Microsoft External Staff Moderator
1 answer

Unable to leave Microsoft Family group — no “Leave family group” option

I am currently a member of an old Microsoft Family group, but I no longer have any contact with the family organizer. When I click the three-dot menu on my own profile, the only option available is “Edit profile.” There is no “Leave family group” option,…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-09T14:46:09.3933333+00:00
Anh Nguyễn Hải 0 Reputation points
edited the question 2026-08-10T00:52:38.9766667+00:00
Norah-L 10,490 Reputation points Microsoft External Staff Moderator
1 answer

birthdate in microsoft 365

Invited family member can't enter correct birth date in profile on microsoft 365 family account. Keeps defaulting to 2000 year

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

293 questions
asked 2026-08-09T01:29:14.6066667+00:00
Ryan Rehl 0 Reputation points
answered 2026-08-09T01:29:29.9833333+00:00

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