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2 answers

Language changed during account compromised

My account was compromised and the language was changed. I went ahead and changed my password and downloaded the authenticator app for security, but how do I change my language settings back to my default preference?

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T20:12:39.9933333+00:00
Alex Saucedo 0 Reputation points
answered 2026-09-15T20:45:59.8833333+00:00
EmilyS726 268.4K Reputation points Independent Advisor
1 answer

Cant use MSO after paying

Request Id: [--PII REMOVED--] Correlation Id: [--PII REMOVED--] Timestamp: [--PII REMOVED--] Message: AADSTS50020: User account [--PII REMOVED--] from identity provider 'live.com' does not exist in tenant [--PII REMOVED--] and cannot access the…

Microsoft 365 and Office | Other
asked 2026-09-14T13:08:42.23+00:00
Karolina Misiukiewicz 0 Reputation points
commented 2026-09-15T20:33:18.3566667+00:00
Lucus-V 13,210 Reputation points Microsoft External Staff Moderator
1 answer

Message: Access denied for the resource

Correlation Id: [--PII REMOVED--] Timestamp: [--PII REMOVED--] DPTI: [--PII REMOVED--] Message: Access denied for the resource. Tag: 7q6cl Code: [--PII REMOVED--] i need help fixing this problem

Microsoft 365 and Office | Other
asked 2026-09-14T12:43:40.21+00:00
Camilla Perotti 0 Reputation points
commented 2026-09-15T20:33:00.4966667+00:00
Lucus-V 13,210 Reputation points Microsoft External Staff Moderator
2 answers

Create table with default custom table style

Create table with default custom table style: When I create a new table, it is set to use the default custom style, but what happens is that the table doesn't use that custom style fully until I "Clear All Formatting" on that table. How can I…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-15T15:13:43.8233333+00:00
Todd Morgan 0 Reputation points
edited a comment 2026-09-15T20:28:42.3433333+00:00
Chris-D 1,595 Reputation points Independent Advisor
3 answers

error in One note. no copilot too.. No display in recent pages too.

[--PII REMOVED--] Message: Access denied for the resource.  Tag: 9hehw  Code: 0 

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-31T08:38:29.6866667+00:00
wee boon ng 0 Reputation points
commented 2026-09-15T20:24:32.46+00:00
Lucus-V 13,210 Reputation points Microsoft External Staff Moderator
2 answers

Wont let me add email to profile- says already use, wont let me delete current alias

I have been trying to change my email and add a new one, it wont let me remove the current one and wont let me add a new one. i have tried everything that I know and have also chatted with support to no avail

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-15T19:47:09.7766667+00:00
nikki carlson 0 Reputation points
answered 2026-09-15T20:21:25.8+00:00
EmilyS726 268.4K Reputation points Independent Advisor
1 answer

Account hacked and password changed | Need Help ASAP

My microsoft account was hacked, and password was changed. When I try the official recovery in link https://account.live.com/acsr it says account doesn't exist but when I try to create a new acc with the same email it says it already exists. How can I…

Windows for home | Other | Security and privacy
asked 2026-09-15T19:33:11.02+00:00
Soyuz Kadel 0 Reputation points
answered 2026-09-15T20:17:45.48+00:00
CrazyKats 19,680 Reputation points Volunteer Moderator
2 answers

How to change Plans?

My current Windows 365 Office subscription is set to expire soon, and I want to downgrade to Windows 365 Family subscription. I have looked, but cannot find out how to do that. Please help me.365

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T19:30:44.33+00:00
G. A. Peck 0 Reputation points
answered 2026-09-15T20:09:05.91+00:00
EmilyS726 268.4K Reputation points Independent Advisor
0 answers

Windows compliance policy error for Password complexity 2016281112

Hi all, Been bashing my head around this one device for the past seven days. We currently have a BYOD program for Windows 11 laptops. The way we do this is we sign them in through Company Portal, device shows up in Intune and then we assign a separate…

Microsoft Security | Intune | Compliance
asked 2026-09-15T20:05:47.4+00:00
Vojislav Dolas 0 Reputation points
3 answers

Designer photo app missing

My Designer button (for photos) has disappeared when I open the photo app.

Windows for home | Other | Music, photos, and video
asked 2026-09-07T19:28:55.0766667+00:00
Amy Bentley 5 Reputation points
edited a comment 2026-09-15T19:51:29.4766667+00:00
Niko 0 Reputation points
2 answers

using old office, in the new computer

My 13 years old computer crashed . I got a new second hand computer and want to use my office in the new one. I can not delete the office from the old one since it is crashed and does not even starts. How am I going to use my old office in the new one

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T12:55:08.32+00:00
Aytul Gurtas 0 Reputation points
answered 2026-09-15T19:33:12.2733333+00:00
Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
2 answers

my account info

I was trying to update my phone number on my account and ended up changing my email because it kept asking for a verification code that was being sent to the number i no longer have access to. What do i do ????

Outlook | Web | Outlook.com | Email
asked 2026-09-15T18:58:42.16+00:00
monira abuawadeh 0 Reputation points
answered 2026-09-15T19:32:02.6933333+00:00
EmilyS726 268.4K Reputation points Independent Advisor
1 answer

how to unsubscribe to MS Xbox for subscription not appearing on my account

I keep getting charged $24.77 for an xbox subscription that does not appear under my user name: ******@hotmail.com How do I unsubscribe to it?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-15T19:31:39.3166667+00:00
Yvonne Kenyon 0 Reputation points
answered 2026-09-15T19:31:55.5333333+00:00

AI answer

2 answers

Move Office 365 to new macintosh machine

Running iOS Ventura 13. Need to migrate Office 365 to new Mac. Move licenses

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-15T18:50:16.2166667+00:00
Hugh Roth 0 Reputation points
answered 2026-09-15T19:26:09.24+00:00
John Jefferson Doyon 88,240 Reputation points Independent Advisor
2 answers

How to register my product key without adding payment account details

I am bring asked to add payment details for a pre-bought product for when this expires in a year. I do not want to create a subscription.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-15T10:36:40.6533333+00:00
Bridget 0 Reputation points
answered 2026-09-15T19:25:38.8033333+00:00
Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
3 answers

update phone number

I changed my number but how do i replace it on my account?

Microsoft 365 and Office | Other
asked 2026-09-15T18:47:25.67+00:00
monira abuawadeh 0 Reputation points
answered 2026-09-15T19:24:23.5366667+00:00
Lester Bernard Reyes 85,325 Reputation points Independent Advisor
2 answers

Unable to find product to unistall

I was to unistall a previous Office Professtional 2018 before I would be able to view and activate the Home 2024 I purchased. However, Office Pro 2018 does not show on my installed applications. It only shows on my microsoft account as the best one for…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T18:44:32.0233333+00:00
Barbara Graham 20 Reputation points
answered 2026-09-15T19:17:29.59+00:00
EmilyS726 268.4K Reputation points Independent Advisor
0 answers

Partner Center MAICPP blocked by Trust & Safety 715-123160 — no workspace to open a ticket

Hello Microsoft Support, We are trying to enroll our company in the Microsoft AI Cloud Partner Program (MAICPP) in Partner Center. The goal is Publisher Verification for a multi-tenant Microsoft Entra app registration (SaaS product “KAI”) so customers…

Microsoft Partner Center | Other
asked 2026-09-15T19:10:30.9966667+00:00
Tecnologia Corpora - Grupo Folcrum 0 Reputation points
edited the question 2026-09-15T19:12:21.8033333+00:00
Tecnologia Corpora - Grupo Folcrum 0 Reputation points
1 answer One of the answers was accepted by the question author.

I lost access to authenticator app

I recently changed my phone. On my old device i was logged in authenticator app for my personal and school account. I managed to get acces to personal account but with school account when i select in the sign in options "i don't have access to…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-15T16:52:25.2066667+00:00
Gasper Galic 25 Reputation points
accepted 2026-09-15T19:10:51.63+00:00
Gasper Galic 25 Reputation points
2 answers

Installing new version

To install the Home 2024 I must unistall an old version (2018). Will I loose any documents created with the old version or a subscribe version when I uninstall?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-15T18:27:29.8966667+00:00
Barbara Graham 20 Reputation points
edited an answer 2026-09-15T19:08:12.46+00:00
John Jefferson Doyon 88,240 Reputation points Independent Advisor