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I installed a new ssd, how to transfer my license

I installed a new ssd, how to transfer my license to my new ssd

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-15T00:50:36.86+00:00
Nicholas Climan 0 Reputation points
answered 2026-09-15T01:36:02.82+00:00
Alexandr S 106.3K Reputation points Independent Advisor
1 answer

Header showing 'template title' when printing

Hi all, I have a document with an header holding details of the document and job but when I try to print it, in PDF format, I get this instead which stay on the docx even once I have canceled the print job, but closing and re-opening the docx…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-14T07:34:16.4+00:00
Massimo 0 Reputation points
commented 2026-09-15T01:17:17.2666667+00:00
Charles Kenyon 170.9K Reputation points Volunteer Moderator
6 answers

No log in local account win 10

Can't log in to windows 10 local account. Can't use safe mode. System wanted setup drivers but wouldn't specify

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-08T23:50:56.8633333+00:00
Pierre-Yves Bostock 0 Reputation points
commented 2026-09-15T01:01:59.44+00:00
Pierre-Yves Bostock 0 Reputation points
2 answers

How to remove alternate email

I want to remove the alternate email. It belonged to my mother and she has now passed.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-01-30T19:00:34.5533333+00:00
Roberta M. Smith 0 Reputation points
commented 2026-09-15T00:58:34.4333333+00:00
Shed Admin 0 Reputation points
2 answers

I always get mirror image whenever I click an image using camera. Please let me know how to correct it.

I always get mirror image whenever I click an image using camera. Please let me know how to correct it.

Windows for home | Windows 11 | Apps
asked 2025-08-31T13:27:13.6933333+00:00
Dikshant Jain 0 Reputation points
commented 2026-09-15T00:45:54.69+00:00
McWhorter, Michael 0 Reputation points
2 answers

Sent email missing

I sent an email to two recipients. I know both recipients received the email but there is no trace of it in my sent items. I have checked archive and deleted and I have logged in on a browser and recovered deleted items. I need to retain a copy of the…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T14:55:52.78+00:00
Sabrina Gant 0 Reputation points
answered 2026-09-15T00:43:29.49+00:00
Brian Tillman 27,040 Reputation points Independent Advisor
2 answers

Endless sign-in loop on MICROSOFT Device

We are stuck in an endless sign-in loop on a microsoft device. Also did the repair (troubleshoot), seemed to have done the process but still unable to log in - comes back to the sign in page. Microsoft account log-in successfully on another device, but…

Surface | Surface Pro | Safety and security
asked 2026-09-14T10:04:07.0466667+00:00
Nathan Denby 0 Reputation points
edited an answer 2026-09-15T00:42:03.0666667+00:00
S.Sengupta 32,366 Reputation points MVP Volunteer Moderator
1 answer

Sole Global Administrator locked out due to lost Microsoft Authenticator – Tenant Recovery needed

Hello, I am the sole Global Administrator of my Microsoft 365 tenant and I have lost access to the Microsoft Authenticator app that was registered for MFA. I still know my username and password, and I currently have an active session in Outlook on one of…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T00:31:56.87+00:00
Flowmatic 0 Reputation points
answered 2026-09-15T00:40:42.9933333+00:00
Hani-Ng 1,575 Reputation points Independent Advisor
1 answer

I purchased Windows 11 Pro (digital copy) through the Microsoft Store. The order appears in my Microsoft account, but activation in my Parallels VM fails with 0xC004F213 and 0x803F7001.

“I’m in Canada and I’m having trouble with Windows 11 activation. I don’t have a product key; I’m relying on a Windows 11 digital license that I purchased, yesterday, through Windows when it instructed me to. I have my Order number 8412843414. I’m now…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T23:57:30.8666667+00:00
Jonathon Stefan 0 Reputation points
answered 2026-09-15T00:39:28.8433333+00:00
Jeronimo Fuerte 46,170 Reputation points Independent Advisor
2 answers

camera is not working

was on facebook and when i do a video call i can see the person i am video chatting with but they can't see me

Windows for home | Windows 10 | Settings
asked 2026-09-15T00:01:12.91+00:00
Kelly Zarlengo 0 Reputation points
answered 2026-09-15T00:37:18.01+00:00
Estrella721 46,020 Reputation points Independent Advisor
1 answer

Request for Compromised Account Recovery – Unauthorized Security Info and Password Change

Dear Microsoft Support Team, I am reaching out to urgently request assistance regarding my compromised Microsoft account. I created this Microsoft account using my personal Gmail address primarily to play Minecraft. Because I have not played Minecraft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T13:14:27.35+00:00
Lê Đức Thắng 0 Reputation points
commented 2026-09-15T00:35:08.08+00:00
Lê Đức Thắng 0 Reputation points
2 answers

Can't use excel or outlook mobile apps

I'm trying to sign into outlook and excel on mobile, but whenever I try I get hit with a blank white screen that I can't do anything about. So far I have made sure both my device and the apps are up to date, cleared the cache, and reinstalled both the…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-13T04:57:49.3433333+00:00
Ben Krick 0 Reputation points
commented 2026-09-15T00:34:17.2866667+00:00
Kien 1,625 Reputation points Independent Advisor
1 answer

Cannot get a user signed into the tenant using Outlook for iPhone

We have created a new Microsoft tenant for a client. Previously, they were using GoDaddy for email and the user was able to use Outlook for iPhone for his email package. Once we migrated away from GoDaddy to Microsoft directly, he hasn't been able to…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-13T23:32:25.2233333+00:00
Administrator 0 Reputation points
commented 2026-09-15T00:33:49.5033333+00:00
Kien 1,625 Reputation points Independent Advisor
1 answer

Deleting file in OneDrive error "Request was cancelled by event Received....", Found a method.

This is a follow up to a question that is locked but shows no answer (that I could see). [https://learn.microsoft.com/en-us/answers/questions/5424798/request-was-cancelled-by-event-received-if-attempt?source=docs] The issue occurs when trying to delete…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-14T02:39:02.9766667+00:00
Josh Gomez 0 Reputation points
commented 2026-09-15T00:33:24.5966667+00:00
Kien 1,625 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Improper Handling of Microsoft Certification Exam by Pearson VUE

Hello Microsoft, I would like to formally report an issue I experienced today with your exam delivery partner, Pearson VUE. I was scheduled to take the SC‑300 exam at 9:45 AM EST and arrived 30 minutes early, as recommended. I downloaded the exam…

Community Center | Not monitored
asked 2026-09-14T23:00:37.22+00:00
Kasra ghasemi 20 Reputation points
commented 2026-09-15T00:27:34.52+00:00
Kasra ghasemi 20 Reputation points
1 answer

Is the Norton 360 Deluxe antivirus compatible?

Will the Norton 360 Deluxe antivirus program compatible with the Microsoft windows 11 surface laptop that runs on an arm processor? Thank you. What other antivirus programs would work on the windows 11 surface laptop with arm processor besides…

Surface | Surface Laptop | Safety and security
asked 2026-09-14T19:57:07.4933333+00:00
Josie Camarena 0 Reputation points
answered 2026-09-15T00:25:56.88+00:00
S.Sengupta 32,366 Reputation points MVP Volunteer Moderator
1 answer

Cannot Delete Deleted Items

My Outlook says it has 22GB of used space out of 15GB. 19.7GB of that is in Deleted Items. When I click "Empty" on Deleted Items, I get this message: "You cannot permanently delete these items. Try deleting your recoverable items folder.…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T21:17:25.7966667+00:00
Moh 0 Reputation points
answered 2026-09-15T00:23:28.6566667+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
1 answer

Taking ownership of my mothers computer that I inherieted

I inherierited my moms laptop when she passed. How can I remove her information and include my information?

Windows for home | Previous Windows versions | Security and privacy
asked 2026-09-14T01:23:20.1166667+00:00
Tonya Turner 0 Reputation points
commented 2026-09-15T00:21:59.67+00:00
Ian-T 12,055 Reputation points Microsoft External Staff Moderator
2 answers

Hacked Microsoft 365 Family Account: Recovery Process Loops and No Way to Contact Support

Dear all, Our Microsoft 365 Family account was hacked in late July. Since then, we have no longer been able to access our family photo archive on OneDrive. I can still see my former OneDrive folders and files on my local PC, but the files cannot be…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-07T19:10:28.36+00:00
OM 0 Reputation points
commented 2026-09-15T00:21:11.12+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
1 answer

What Windows 11 OS license is needed to upgrade Surface Hub 3 to full Windows OS?

Hello. According to this documentation and the Microsoft Surface Hub 3 tech specs, this device can be configured/converted from Windows 11 IoT Enterprise with the Microsoft Teams Rooms on Windows experience to Windows 11 Pro/Enterprise. My CSP price…

Surface | Other
asked 2026-09-14T12:55:22.1966667+00:00
Sam Snead 0 Reputation points
answered 2026-09-15T00:20:06.7766667+00:00
S.Sengupta 32,366 Reputation points MVP Volunteer Moderator