3,836 questions
3,836 questions with Windows for home | Previous Windows versions | Security and privacy tags
2 answers
forgot password
I have an older notebook I have not used in a good while and want retrieve any photos before resetting it, but I've forgot my password. Welcoming any constructive suggestions.
Windows for home | Previous Windows versions | Security and privacy
asked
2026-08-16T22:10:43.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
len sutton
0
Reputation points
commented
2026-08-28T17:12:53.23+00:00
Bulldog
4,315
Reputation points
1 answer
How to enable again thr wireless wife connection without the Administrator password since we all forgotten about it?
I need to enable again the wireless wifi connection in my laptop. I want to do it in a way that is recognized as good and other files will not get removed. This laptop is an Asus, with the Windows 7 it's kinda old that's why we forgot the administrator…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-08-25T10:49:29.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 12%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Ellen Aranzaso
0
Reputation points
commented
2026-08-27T16:01:24.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
12,535
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Security Scanner
During my scan, the security scanner shows 19 infected files, but when the program concludes running it says I had no infected files. Do I have a problem? As on my other computer, I do the same scan, show no infected files, but I get a scan log to…
Windows for home | Previous Windows versions | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
uninstall all third party antivirus or alike software programs from my machine.
uninstall all third party antivirus or alike software programs from my machine ...thanks
Windows for home | Previous Windows versions | Security and privacy
asked
2026-08-10T01:05:56.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 52%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gisele Girouard
40
Reputation points
commented
2026-08-13T13:00:41.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
9,685
Reputation points Microsoft External Staff
Moderator
1 answer
why won't Microsoft recognize my product key?
I have entered it over and over and it will not recognize it. i cannot find a phone number that will accept my pleas to speak to a human. Please please please help
Windows for home | Previous Windows versions | Security and privacy
asked
2026-07-12T20:12:53.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 86%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
cindy hicks
0
Reputation points
commented
2026-07-14T03:41:22.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
12,260
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
How do I remove domain login for Windows XP?
I have an old Windows XP which used to be part of an office building network domain. At the login screen (I have already removed the CTRL+ALT+DEL requirement), I am presented with two choices, choosing to login to the domain network or to login the…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-07-01T04:35:43.77+00:00
WindowsMillennial
145
Reputation points
accepted
2026-07-01T23:55:37.2733333+00:00
WindowsMillennial
145
Reputation points
1 answer
I forgot the security words needed to login to my old laptop
I have an old laptop that I cleaned up for a friend years ago. The friend never used it and now I can't open it up. It does not accept my old password and I can't remember the answers to my security questions.
Windows for home | Previous Windows versions | Security and privacy
asked
2026-06-06T23:10:37.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 24%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Helen Behrens
0
Reputation points
commented
2026-06-06T23:18:51.04+00:00
Bulldog
4,315
Reputation points
2 answers
Scammed computer
I think I have been scammed, my computer set off an alarm to call a number for support i did that, and i'm pretty sure they accumulated my information and are scamming me, i don't believe the number was accurate
Windows for home | Previous Windows versions | Security and privacy
asked
2026-05-18T17:47:11.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 34%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tleigh Allen
0
Reputation points
edited an answer
2026-05-18T23:05:58.56+00:00
Bulldog
4,315
Reputation points
3 answers
One of the answers was accepted by the question author.
Win 7 virus definitions
Believe it or not I've still got a couple of old computers here running Windows 7 (though to be fair I doubt if I fire them up even once each year!) but I noticed something this morning that got me thinking... I know that support for Win 7 ended long ago…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-05-17T10:19:12.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 92%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
John Emmas
20
Reputation points
commented
2026-05-17T13:08:15.69+00:00
John Emmas
20
Reputation points
2 answers
Administrator Account and Password
My brother has a windows 8.1 PC. How can I set it up so that I know the administrator account and password without him having to enter a password to start windows????
Windows for home | Previous Windows versions | Security and privacy
asked
2026-04-01T20:43:14.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Maxine Nietz
1
Reputation point
commented
2026-04-07T08:27:52.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,490
Reputation points Microsoft External Staff
Moderator
1 answer
Administrator Account and Password
My brother has an old Windows 8.1 PC. I can't run CMD because he does not know his administrator password or even account. How can I find out what they are???? Thanks in advance.
Windows for home | Previous Windows versions | Security and privacy
asked
2026-04-01T20:49:44.2166667+00:00
Maxine Nietz
1
Reputation point
answered
2026-04-01T20:49:54.82+00:00
AI answer
1 answer
How do I get security updates for Windows XP?
I have used Windows XP in a VM for a while, but I am concered about security updates. Security updates are the main reason people are afraid of Windows XP, most people, even though I have a snapshot if some malware is clever and could get out of the VMDK…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-03-24T06:33:48.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 49%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
defaultuser0
25
Reputation points
commented
2026-03-24T08:35:04.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Steven
80
Reputation points
2 answers
my computer certificate shows expired and no longer valid. How do i get a current certificate
my computer shows my microsoft certificate expired in 1999 and is no longer valid. How do i get a current certificate
Windows for home | Previous Windows versions | Security and privacy
asked
2026-03-19T20:31:17.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
charlie dixon
0
Reputation points
answered
2026-03-19T20:33:45.1466667+00:00
charlie dixon
0
Reputation points
1 answer
Hot mail account not opened in my tablet
Previously I was using my tablet of dell .The tablet was opened via hot mail account.i did not used that tablet since long.when I tried to open with hotmail account it showed my password is wrong. I change the password through my phone.after change of…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-03-17T13:31:35.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 37%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
vinod kumar
0
Reputation points
answered
2026-03-17T13:31:56.06+00:00
AI answer
3 answers
activate windows 7 pro 32 bit
i have product key and i want activate windows 7 pro 32 bit
Windows for home | Previous Windows versions | Security and privacy
asked
2025-10-17T13:01:23.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 32%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Atef hussien
0
Reputation points
answered
2026-03-13T09:04:31.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tsinjo Rakoto
0
Reputation points
2 answers
how clear cache
my Ourtime site is blocked, they are recommending to clear cache and cookies. how do I do this?
Windows for home | Previous Windows versions | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 76%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
last step against phishing
I was hasking by a powerful computer worm from china. I successefully restore my computer. unfortunally, there one last step by the spywere (with the last fishing) I sent you fake link on help page…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-02-17T18:48:11.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 7.000000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
vinh nguyen khoa
20
Reputation points
edited the question
2026-03-09T09:17:52.99+00:00
SChalakov
10,861
Reputation points MVP
Volunteer Moderator
1 answer
How do I reset my windows password without the need for a USB flash drive?
I am trying to log into my window's PC and I keep getting incorrect password. When I attempt to reset my password I get the following message "No Drive - This feature requires removable media, such as a USB flash drive. Please connect a USB flash…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-02-08T19:05:01.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lish
0
Reputation points
commented
2026-02-12T23:14:57.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
106.8K
Reputation points MVP
Volunteer Moderator
5 answers
One of the answers was accepted by the question author.
is this a legitimate microsoft number 1-877-342-2334?
a popup screen said my computer was locked and to call this number (1-877-342-2334). I did. The man said he was with Microsoft support. Was he really?
Windows for home | Previous Windows versions | Security and privacy
asked
2022-11-24T15:07:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer
2026-02-02T19:15:21.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,910
Reputation points
Volunteer Moderator
1 answer
How to export my policies from my old computer
Decades ago when I was in college I somehow configured my XP Pro computer to allow my limited account to access the D$ share. I can't figure out how I did it. I'm going to be needing to use a laptop with a serial port to decommission a legacy device…
Windows for home | Previous Windows versions | Security and privacy
asked
2026-01-22T23:19:21.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 51%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Slick RCBD
76
Reputation points
answered
2026-01-23T00:04:06.53+00:00
Marcin Policht
106.8K
Reputation points MVP
Volunteer Moderator