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i cannot my word and power point

when i try to open microsoft word or power point that time a notification comes. this notification shows that my wor or power point has run into an error that is preventing it from work correctly

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-13T19:43:11.2033333+00:00
mohammad ibrahim 0 Reputation points
commented 2026-09-13T21:27:13.9066667+00:00
EmilyS726 266.9K Reputation points Independent Advisor
2 answers

Teams Synch problem

I can't synch Teams chat on my laptop with android mobile.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-09-12T21:06:10.6666667+00:00
Mike Mortimore 0 Reputation points
commented 2026-09-13T21:25:26.04+00:00
Ivory 1,325 Reputation points Independent Advisor
1 answer

I upgraded Copilot to a Personal subscription this afternoon because I got the prompt telling me I was out of credits

When I try and use Copilot in Word, Excel, of PP, after I type the prompt, I am getting the message that I am out of credits and that I need to upgrade. I was on chat for about an hour or so but it still has not resolved. I am logged in with my gmail…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T19:42:29.4966667+00:00
Tracey Motolanez 0 Reputation points
commented 2026-09-13T21:24:43.62+00:00
EmilyS726 266.9K Reputation points Independent Advisor
2 answers

bluetooth issue

my j-buds aren't connecting to my windows computer bluetooth!! I've got other devices connected but not my ear buds! it's pretty basic question. This is the only device not connecting

Windows for home | Other | Devices and drivers
asked 2026-09-13T19:58:54.7466667+00:00
april harper 0 Reputation points
answered 2026-09-13T21:21:32.6133333+00:00
Ferdinand Nanalig 32,850 Reputation points Independent Advisor
1 answer

undelete my previous post

Please undelete my previous post, it is not a spam

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-09-12T00:49:56.3066667+00:00
Glenn Maxwell 14,206 Reputation points
recommended 2026-09-13T20:50:06.5033333+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
1 answer

how to fix

my live email account has been blocked on my phone all of a sudden, I have sent previous passwords used also email addresses of previous messages I have sent plus the first line of all emails, numerous times and it still denying me access, please help

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-13T20:11:55.62+00:00
carole 0 Reputation points
answered 2026-09-13T20:47:24.9766667+00:00
Lester Bernard Reyes 84,815 Reputation points Independent Advisor
2 answers

sending teams meeting invite

I am unable to send a Teams meeting invite from my Outlook calendar

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-09-13T20:01:13.0933333+00:00
Cathy Stratton 0 Reputation points
edited an answer 2026-09-13T20:27:12.5+00:00
Ivory 1,325 Reputation points Independent Advisor
3 answers

accessing children's accounts

How do I reset password on children's email accounts which have never been used? The auto prompts just send us round in circles.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T16:11:03.2333333+00:00
M and V A-M 0 Reputation points
answered 2026-09-13T20:26:22.5266667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

Outlook Failure

When I send emails in Outlook, they leave the outbox but do not get delivered. If I send the same message through Network Solutions Webmail it does get delivered. The problem is clearly with Outlook. This is a recent development.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T17:33:35.07+00:00
Ernest DiRico 0 Reputation points
answered 2026-09-13T20:22:46.0466667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
1 answer

I am not able to see my appointment which is scheduled on 14 September 2026, 8:30 AM.

I am not able to see my appointment which is scheduled on 14 September 2026, 8:30 AM. Kindly help me out, although I have the mail which has the exam link but no appointment showing in the certificate/credential section.

Community Center | Not monitored
asked 2026-09-13T20:14:26.4666667+00:00
Vaishnavi 0 Reputation points
answered 2026-09-13T20:20:15.87+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
2 answers

I am not able to receive and send emails

I am not able to receive and send emails via outlook and onedrive. Need support ASAP

Outlook | Web | Outlook.com | Email
asked 2026-09-13T17:54:49.3333333+00:00
Vifo BV 0 Reputation points
answered 2026-09-13T20:17:23.23+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
1 answer

We're unable to process your payment. Please select an alternate payment type.

I am experiencing an issue while trying to schedule the PL-300 Microsoft Power BI Data Analyst Associate Certification Exam. When I attempt to book the exam online using my MASTERCARD Debit card, I receive the following error message: "We're unable…

Community Center | Not monitored
asked 2026-09-13T18:05:40.3966667+00:00
Anonymous
answered 2026-09-13T20:12:09.8733333+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer

WILL OUTLOOL 365 LEGACY CALENDAR on MAC still be able to work after the October 2026 cut off dsate?

WILL OUTLOOL 365 LEGACY CALENDAR on MAC still be able to work after the October 2026 cut off dsate?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-13T19:26:19.9366667+00:00
geomikael 0 Reputation points
answered 2026-09-13T20:02:44.1966667+00:00
EmilyS726 266.9K Reputation points Independent Advisor
1 answer

Don't lose your benefits pop-up error.

Originally, I had a billing issue which I fixed. Now when starting Outlook I get a pop up requesting I fix a billing issue with my Microsoft 365 subscription. After spending lot of time searching to fix this. It looks like my desktop is not syncing to…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T19:20:30.81+00:00
Ronald Selman 0 Reputation points
answered 2026-09-13T20:01:58.74+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
1 answer

Clarification on Teams Rooms Pro Management Incident Webhook Integration GA Timeline and Alternative GA Programmatic Integration Mechanisms for Device Monitoring and Alerting

Hi Team, Would like to seek guidance regarding the following Microsoft Teams Rooms Pro Management (PMP) Incident Webhook Integration capability: https://learn.microsoft.com/en-us/microsoftteams/rooms/pmp-incident-webhook-integration The documentation…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-09-01T18:59:18.36+00:00
Devendra Hapase 0 Reputation points
edited an answer 2026-09-13T20:00:46.1333333+00:00
Allan Solomon Mejia 8,585 Reputation points
2 answers One of the answers was accepted by the question author.

Fax and Scan Nowhere to be found

I don't have Windows Fax and Scan on pc and cannot find it through system, optional features. How can I install either Fax and Scan or simply a Scan program?

Windows for home | Windows 11 | Apps
asked 2026-06-08T20:56:29.54+00:00
Kurt L 20 Reputation points
commented 2026-09-13T19:55:39.0066667+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
3 answers

SNIPPING TOOL HAS BECOME UNUSABLE RECENTLY. WHAT HAPPENED?

Snipping tool is no longer functioning elegantly. what happened?

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-16T19:49:36.1466667+00:00
Thomas Fields 5 Reputation points
commented 2026-09-13T19:43:12.4433333+00:00
Clifford Dibble 0 Reputation points
1 answer

Lost tenant/subscription access due to converting admin to internal user

This request is regarding a tenant lockout on a DIFFERENT, existing production tenant. The sole Global Administrator was locked out due to a user configuration change. I need an escalation to the Data Protection Team to reset the administrator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T16:47:30.01+00:00
Bruce Bell 0 Reputation points
answered 2026-09-13T19:35:06.6133333+00:00
Ivory 1,325 Reputation points Independent Advisor
2 answers

Child payment decline on family account

Eveyr time I try to approve a purchase for my child, I am directed to "add money" to his account. When I do this, using the credit card that I have linked to the family account, the transaction is denied and I get an error code. It says to…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T17:04:24.3066667+00:00
David Swenson 0 Reputation points
answered 2026-09-13T19:32:10.9266667+00:00
Onyx Is here 4,850 Reputation points Independent Advisor
2 answers

hacking my account of mico

Target Microsoft Account: Your 14-year-old personal account (contains your Skype history, personal data, and memories). Current Account Status: Locked in a 30-Day Security Hold (Expires October 9, 2026). The Threat: An unauthorized attacker…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T17:56:18.61+00:00
Mohammed Lubbad 0 Reputation points
answered 2026-09-13T19:29:36.89+00:00
Onyx Is here 4,850 Reputation points Independent Advisor