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Receiving a Microsoft alert

When i turned my tablet on I immediately received a Microsoft alert. What should I do?

Windows for home | Previous Windows versions | Security and privacy
asked 2026-09-11T15:39:37.43+00:00
marco martinez 0 Reputation points
commented 2026-09-15T10:11:22.8633333+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
2 answers

Unable to redeem certification discount

I've received a mail saying I'm eligible to take the Azure AI Engineer Associate certification at 50% off the exam price after attending the Microsoft Virtual Training Day: Build agentic AI solutions with Azure AI Foundry. But when I try to redeem it ,…

Community Center | Not monitored
asked 2026-09-15T09:18:17.7+00:00
Deepika Venkatesh 0 Reputation points
commented 2026-09-15T10:09:57.3333333+00:00
Julian Sharp 43,861 Reputation points
2 answers

AZ-900 Certification Missing from Microsoft Learn Credentials

I passed Microsoft Azure Fundamentals (AZ-900) in March 2023. I have my Candidate ID and the original exam confirmation email, but my certification is not appearing under my Microsoft Learn profile → Credentials → Certifications. I would like assistance…

Community Center | Not monitored
asked 2026-09-15T07:49:54.6266667+00:00
Sai Priya Kommineni 0 Reputation points
answered 2026-09-15T10:07:58.85+00:00
Julian Sharp 43,861 Reputation points
1 answer

Auto sent notifications to a channel even though setting has been disabled

The user has disabled notifications for a specific Teams channel, but notifications are still being automatically posted to the channel. The behavior continues even after confirming that the notification setting is turned off. Expected behavior: No…

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
asked 2026-09-15T09:43:59.6833333+00:00
Edward Picasso 0 Reputation points
answered 2026-09-15T10:06:29.4533333+00:00
Zoha Fatima 510 Reputation points
1 answer

Azure Copilot Agents — Data Residency for Australian Tenants (australiaeast region)

We are an Australian organisation with our Azure tenant hosted in the australiaeast region. We are aligned to the Australian Signals Directorate (ASD) Blueprint for Secure Cloud and have compliance obligations that require us to understand data residency…

Microsoft Copilot | Other
asked 2026-09-15T04:36:28.6166667+00:00
Nyeem Zoarder 0 Reputation points
answered 2026-09-15T10:05:17.2166667+00:00
Mohammad Wasi Haider 255 Reputation points
1 answer

Slim Pen reporting a battery error

My Slim Pen is showing an "i" symbol on the battery indicator like this—is the battery dead, or is there a problem with the charging slot?

Surface | Accessories | Surface Pen
asked 2026-09-15T08:11:40.8233333+00:00
nghi do 5 Reputation points
answered 2026-09-15T10:05:10.89+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
1 answer

Activating Windows 11 pro after hardware upgrade

I have an original Windows 7 Ultimate Retail licence which was legitimately upgraded through Microsoft's free upgrade offer to Windows 10 Pro, and later Windows 11 Pro. This installation was previously activated, and Microsoft Support has previously…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-15T09:31:13.3433333+00:00
boktek 0 Reputation points
answered 2026-09-15T10:05:10.8866667+00:00
DaveM121 935.7K Reputation points Independent Advisor
1 answer

purchased a new license after hardware change, no download or product key

<PII removed> recently installed a new motherboard, ram,cpu and GPU. Purchased new Win 11 Pro license but did not receive download or product key. Current activated version says Edition Windows 11 pro Version 25H2 Installed on 10/17/2025 Windows…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-08T20:21:34.4866667+00:00
Tony S 0 Reputation points
commented 2026-09-15T10:04:57.15+00:00
Vikki-T 11,145 Reputation points Microsoft External Staff Moderator
3 answers

how to update driver on HP68B477 printer

How can I "Update driver" on my HP68B477 printer ?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-08T11:29:01.2433333+00:00
Jeff Holdridge 0 Reputation points
commented 2026-09-15T10:04:05.91+00:00
Vikki-T 11,145 Reputation points Microsoft External Staff Moderator
1 answer

Locked out and no alternative access options

I am reaching out because I am in a highly stressful situation and desperately need some technical guidance. I manage the administrative backend for The Royal Pan-European Athletics and Sporting Club, and I am currently the only system administrator for…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:38:06.0433333+00:00
Echesting Programm 0 Reputation points
answered 2026-09-15T10:02:01.7466667+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
2 answers

cannot access installled office apps

I have purchased microsoft as a one off, I have entered the product key it says I have installed. but I think it may be installed to a different account, becasue it gave me a compelte run around with accounts and sign ins I can install the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-15T09:26:39.3133333+00:00
Mrs F 0 Reputation points
answered 2026-09-15T10:01:44+00:00
DaveM121 935.7K Reputation points Independent Advisor
3 answers

How do you sign in if MS always show Uknown error (Office for Mac)

Yeah thanks I have latest MS Office I log in properly. I have paid account in good standing. Nothing matters. You just cannot sign it due to unknown error. And yes I have all latest packaged downloaded. Moderator note: thread updated with operating…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T22:34:57.7866667+00:00
Alexander Horvath 0 Reputation points
edited an answer 2026-09-15T10:00:53.4633333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
3 answers

Need to update Microsoft Outlook

My Outlook programs stopped working and I received a message indicating that I need to update my software. I entered the e-mail address associated with my account, was sent an access code which I entered. The next screen said that there was an atypical…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-07T20:46:06.72+00:00
Ben Hoglund 0 Reputation points
commented 2026-09-15T10:00:09.36+00:00
Vikki-T 11,145 Reputation points Microsoft External Staff Moderator
1 answer

Communication Services: Issues with Azure Communication Services Email in Canada — Clarification on Data Residency and Processing

Problem descriptionI am evaluating Azure Communication Services (ACS) Email for a Canadian healthcare application and require clarification regarding Canadian data residency and transient processing before determining whether the service is appropriate…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,813 questions
asked 2026-09-10T07:08:06.41+00:00
Nicole Welsh 0 Reputation points
commented 2026-09-15T09:57:37.3166667+00:00
Saritha Bandaru 665 Reputation points Microsoft External Staff Moderator
2 answers

Run Rule Now Option Greyed Out for Certain Rules

I work at the university I attend, and as such, I now have a work email in addition to my regular school email (both outlook). In the school's admin system, the work email becomes the dominant email, and so all my school notifications are now sent to my…

Outlook | Windows | New Outlook for Windows | For education
asked 2026-09-14T01:59:30.89+00:00
Chidimma-8931 0 Reputation points
commented 2026-09-15T09:56:21.55+00:00
BabybooHN 3,290 Reputation points Independent Advisor
3 answers

images in incoming emails are not opening

images in incoming emails are not opening. Where is the Trust Centre in the latest Windows 11 update?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-09T05:42:18.0166667+00:00
Brian Gunning 0 Reputation points
commented 2026-09-15T09:55:48.99+00:00
Vikki-T 11,145 Reputation points Microsoft External Staff Moderator
1 answer

Outlook app on iPhone 16 wont send emails - but receives them fine.

I feel this is a simple fix but i have been through so much support about it and I haven't had an answer. I recently went abroad, i"m now back in the UK and have discovered that my Outlook app (important - the app) on my iphone 16 (ios 26.1) wont…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-10T14:35:30.2366667+00:00
Alex Canner 0 Reputation points
commented 2026-09-15T09:53:48.3366667+00:00
Alex Canner 0 Reputation points
2 answers

Sorry, there was a problem while trying to connect to your account. Error Code: 0x0

Has anyone run into this issue recently. We have Microsoft 365 Apps for enterprise - en-us install version: 16.0.20326.20100 installed on server 2022 Version 21H2 (OS Build 20348.5499). This is a persistent Citrix VDI with Citrix Virtual Apps and…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-14T13:49:08.03+00:00
Marcel Talmaggies 20 Reputation points
commented 2026-09-15T09:52:26.11+00:00
BabybooHN 3,290 Reputation points Independent Advisor
1 answer

Unable to complete MFA because one of the two Global Administrators is no longer available

Our Microsoft 365 tenant currently has two Global Administrators. One of the administrators has left the company and is no longer reachable. The remaining administrator needs to manage the tenant, but MFA verification is still dependent on the former…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:22:17.65+00:00
Mr White 105 Reputation points
edited an answer 2026-09-15T09:50:30.9033333+00:00
Ana Le 2,610 Reputation points Independent Advisor
1 answer

I am trying to activate Azure for Students through the GitHub Student Developer Pack, but academic verification cannot be completed.

Opened the academic verification form (signup.azure.com/studentverification?offerType=1) and submitted: Country/Region: China School: Henan University, China School email domain: @henu.edu.cn Azure showed "verification email sent", but…

Azure | Azure Training
asked 2026-08-21T12:42:16.6066667+00:00
Yzblanc 0 Reputation points
edited the question 2026-09-15T09:49:12.6333333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator