Receiving a Microsoft alert
When i turned my tablet on I immediately received a Microsoft alert. What should I do?
Windows for home | Previous Windows versions | Security and privacy
Unable to redeem certification discount
I've received a mail saying I'm eligible to take the Azure AI Engineer Associate certification at 50% off the exam price after attending the Microsoft Virtual Training Day: Build agentic AI solutions with Azure AI Foundry. But when I try to redeem it ,…
Community Center | Not monitored
Tag not monitored by Microsoft.
AZ-900 Certification Missing from Microsoft Learn Credentials
I passed Microsoft Azure Fundamentals (AZ-900) in March 2023. I have my Candidate ID and the original exam confirmation email, but my certification is not appearing under my Microsoft Learn profile → Credentials → Certifications. I would like assistance…
Community Center | Not monitored
Tag not monitored by Microsoft.
Auto sent notifications to a channel even though setting has been disabled
The user has disabled notifications for a specific Teams channel, but notifications are still being automatically posted to the channel. The behavior continues even after confirming that the notification setting is turned off. Expected behavior: No…
Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
Adjusting alert preferences for messages, mentions, and activity within Microsoft Teams
Azure Copilot Agents — Data Residency for Australian Tenants (australiaeast region)
We are an Australian organisation with our Azure tenant hosted in the australiaeast region. We are aligned to the Australian Signals Directorate (ASD) Blueprint for Secure Cloud and have compliance obligations that require us to understand data residency…
Microsoft Copilot | Other
Slim Pen reporting a battery error
My Slim Pen is showing an "i" symbol on the battery indicator like this—is the battery dead, or is there a problem with the charging slot?
Surface | Accessories | Surface Pen
Activating Windows 11 pro after hardware upgrade
I have an original Windows 7 Ultimate Retail licence which was legitimately upgraded through Microsoft's free upgrade offer to Windows 10 Pro, and later Windows 11 Pro. This installation was previously activated, and Microsoft Support has previously…
Windows for home | Windows 11 | Licensing and activation
purchased a new license after hardware change, no download or product key
<PII removed> recently installed a new motherboard, ram,cpu and GPU. Purchased new Win 11 Pro license but did not receive download or product key. Current activated version says Edition Windows 11 pro Version 25H2 Installed on 10/17/2025 Windows…
Windows for home | Windows 11 | Licensing and activation
how to update driver on HP68B477 printer
How can I "Update driver" on my HP68B477 printer ?
Windows for home | Windows 11 | Devices and drivers
Locked out and no alternative access options
I am reaching out because I am in a highly stressful situation and desperately need some technical guidance. I manage the administrative backend for The Royal Pan-European Athletics and Sporting Club, and I am currently the only system administrator for…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
cannot access installled office apps
I have purchased microsoft as a one off, I have entered the product key it says I have installed. but I think it may be installed to a different account, becasue it gave me a compelte run around with accounts and sign ins I can install the…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How do you sign in if MS always show Uknown error (Office for Mac)
Yeah thanks I have latest MS Office I log in properly. I have paid account in good standing. Nothing matters. You just cannot sign it due to unknown error. And yes I have all latest packaged downloaded. Moderator note: thread updated with operating…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Need to update Microsoft Outlook
My Outlook programs stopped working and I received a message indicating that I need to update my software. I entered the e-mail address associated with my account, was sent an access code which I entered. The next screen said that there was an atypical…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Communication Services: Issues with Azure Communication Services Email in Canada — Clarification on Data Residency and Processing
Problem descriptionI am evaluating Azure Communication Services (ACS) Email for a Canadian healthcare application and require clarification regarding Canadian data residency and transient processing before determining whether the service is appropriate…
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
Run Rule Now Option Greyed Out for Certain Rules
I work at the university I attend, and as such, I now have a work email in addition to my regular school email (both outlook). In the school's admin system, the work email becomes the dominant email, and so all my school notifications are now sent to my…
Outlook | Windows | New Outlook for Windows | For education
Using New Outlook on Windows for academic communication and scheduling
images in incoming emails are not opening
images in incoming emails are not opening. Where is the Trust Centre in the latest Windows 11 update?
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Outlook app on iPhone 16 wont send emails - but receives them fine.
I feel this is a simple fix but i have been through so much support about it and I haven't had an answer. I recently went abroad, i"m now back in the UK and have discovered that my Outlook app (important - the app) on my iphone 16 (ios 26.1) wont…
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
Sorry, there was a problem while trying to connect to your account. Error Code: 0x0
Has anyone run into this issue recently. We have Microsoft 365 Apps for enterprise - en-us install version: 16.0.20326.20100 installed on server 2022 Version 21H2 (OS Build 20348.5499). This is a persistent Citrix VDI with Citrix Virtual Apps and…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Unable to complete MFA because one of the two Global Administrators is no longer available
Our Microsoft 365 tenant currently has two Global Administrators. One of the administrators has left the company and is no longer reachable. The remaining administrator needs to manage the tenant, but MFA verification is still dependent on the former…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I am trying to activate Azure for Students through the GitHub Student Developer Pack, but academic verification cannot be completed.
Opened the academic verification form (signup.azure.com/studentverification?offerType=1) and submitted: Country/Region: China School: Henan University, China School email domain: @henu.edu.cn Azure showed "verification email sent", but…
Azure | Azure Training
Training: Instruction to develop new skills.