AZ-900 Certification Missing from Microsoft Learn Credentials

Sai Priya Kommineni 0 Reputation points
2026-09-15T07:49:54.6266667+00:00

I passed Microsoft Azure Fundamentals (AZ-900) in March 2023. I have my Candidate ID and the original exam confirmation email, but my certification is not appearing under my Microsoft Learn profile → Credentials → Certifications. I would like assistance locating/linking my existing certification to my current Microsoft Learn profile.

Community Center | Not monitored
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Julian Sharp 43,346 Reputation points
    2026-09-15T10:07:58.85+00:00

    What you need to check and then do if you cannot find your certification is covered by this page https://learn.microsoft.com/credentials/certifications/missing-certifications

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-09-15T07:50:12.46+00:00

    Use this path to locate or link the missing AZ-900 certification:

    1. Verify that AZ-900 was fully earned.
      • A certification appears in Learn only after the credential requirements are completed.
      • AZ-900 requires a passing score of 700 or greater.
    2. Sign in to the correct Microsoft Learn profile.
      • Go to the Learn profile and check Credentials.
      • If multiple Microsoft accounts were ever used, try each account that may have been used during exam registration, including a personal Microsoft account and any work or school account.
      • A common cause of missing certifications is signing into a different Learn profile than the one used for the exam.
    3. Check the transcript as well as Credentials.
      • In the Learn profile, select Transcript in the left column.
      • The transcript contains active certifications, exams passed, Applied Skills, and training history.
    4. If the certification is on another Learn profile, merge profiles if eligible.
      • A profile merge can combine learning progress, credentials, and transcripts from both profiles.
      • To start a merge: sign in to one profile, go to login account management, and choose add login account. If that login account is associated with another Learn profile, it triggers a merge.
      • Important: merging cannot be undone.
    5. If the credential still does not appear, contact Microsoft Credentials Support.
      • This is the documented path for additional help with missing credentials.
      • Have the Learn username available when contacting support.

    Relevant notes:

    • If the exam was taken through Certiport, those exams and certifications are not currently reflected in the Microsoft Learn profile.
    • Passed exams are not shared as credentials; certifications appear under Credentials, while exam history is also available on the Transcript.
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.