Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,781 questions
1 answer
My account is hacked and stuck in a mail loop.
So I recently have been hacked again while playing Minecraft and from the looks of it in my email is that this person have purposely log in multiple accounts for my microsoft account to make it hard to recover. I am also unable to recovery due to my…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-14T12:16:16.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 75%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYO%3C/text%3E%3C/svg%3E)
Yuu OP
0
Reputation points
commented
2026-09-14T14:08:57.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
2 answers
trouble verifying my account.
dear team please chack i have a issue of login to my account trouble verifying my account.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,187 questions
asked
2026-09-14T08:40:52.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 82%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYR%3C/text%3E%3C/svg%3E)
YASH RAHGHUWANSHI
0
Reputation points
edited the question
2026-09-14T14:03:32.63+00:00
Stefan Blom
352.6K
Reputation points MVP
Volunteer Moderator
1 answer
One drive password protected link cannot verify on mobile devices
Hello, I am facing an issue with password protected folder sharing in one drive I created a folder -> Click on share -> Click on settings -> Set a password and expiration date -> Saved the settings -> copied link. Sharing the link when it…
Microsoft 365 and Office | OneDrive | Other | iOS
Microsoft 365 and Office | OneDrive | Other | iOS
A Microsoft file hosting and synchronization service.
120 questions
asked
2026-08-12T11:02:52.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 90%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Panagiotis Toumpas
0
Reputation points
edited a comment
2026-09-14T14:00:44.5933333+00:00
Falcon Ener Kise
0
Reputation points
2 answers
I'm trying to reinstall the same product on the same PC.
Hello. I currently purchased the Microsoft Office Home & Business 2021 ESD product and was using it on my LG laptop. My laptop's SSD had an issue, so I replaced and formatted the SSD. I am using the same product, and I logged in with the same account…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,955 questions
asked
2026-09-14T06:10:28.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 15%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
영훈 김
0
Reputation points
answered
2026-09-14T14:00:28.87+00:00
Stefan Blom
352.6K
Reputation points MVP
Volunteer Moderator
2 answers
Can't find a subscription I purchased
I purchased a new subscription and it isn't showing up under my account. How can I find it?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,178 questions
asked
2026-03-05T18:58:46.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 94%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
TC Admin
0
Reputation points
commented
2026-09-14T13:56:27.76+00:00
Stefan Blom
352.6K
Reputation points MVP
Volunteer Moderator
3 answers
Green Checks on Win 11 Desktop Icons
Suddenly, my Windows 11 desktop icons all have green check marks. Why? And how do I remove them?
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-01-04T14:47:57.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Cliff Gottberg
0
Reputation points
answered
2026-09-14T13:54:28.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 54%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ryezen
0
Reputation points
1 answer
New Outlook - no Accept/Decline/Tentative button on certain invites from me as a delegate
I am a delegate to 3 Directors calendars. I have delegate permission and receive all their invites. If I send an invite from one Director inviting the other two, I have no option to accept or decline the invite from the invite itself. The only option I…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,422 questions
asked
2026-09-14T11:32:06.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 79%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JennyB
0
Reputation points
commented
2026-09-14T13:51:46.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
1,870
Reputation points
Independent Advisor
1 answer
Problem signing into Outlook on new Iphone 17
I purchased a new Iphone 17 pro max yesterday. Transferred all my data and setting. Outlook will not allow me to sign in.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,054 questions
asked
2026-09-14T13:04:17.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 64%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Joe Woolley
0
Reputation points
commented
2026-09-14T13:51:27.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 7.000000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Raj Shekhar
0
Reputation points
2 answers
Used incorrect email to create an account
I subscribed and created and account using an incorrect email address, how can I change it to my email address?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,187 questions
asked
2026-09-14T13:09:10.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luis Santos
0
Reputation points
edited an answer
2026-09-14T13:48:19.2766667+00:00
Kristen Tran
1,870
Reputation points
Independent Advisor
1 answer
When i enter my product key i get an error message saying service unavailable please try again later
i have bought microsoft office and went to renew. when i enter the product key it goes to a page saying service unavailable, please try again later. can anyone help please?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,526 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Blocked macros from running Because the source of this file is untrusted (Excel)
While opening the Excel Sheet getting above message. I unblocked the file but still getting above message.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,939 questions
asked
2026-09-12T11:49:46.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Ravi Tarun Prasad Nimmalapudi
0
Reputation points
edited the question
2026-09-14T13:39:57.9466667+00:00
Stefan Blom
352.6K
Reputation points MVP
Volunteer Moderator
3 answers
WhatsApp channel fails with "no WhatsApp accounts associated" despite correctly linked ACS resource - same agent works fine on Teams
I'm trying to connect a Copilot Studio agent to WhatsApp via Azure Communication Services (ACS). The ACS side confirms the WhatsApp Business Account is correctly linked, but Copilot Studio's Channels > WhatsApp screen reports "There are no…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,735 questions
asked
2026-09-10T09:47:25.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 7.000000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Adilson Capaia
0
Reputation points
commented
2026-09-14T13:37:13.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 21%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ashlesha Pawar (Tata Consultancy Services Limited)
400
Reputation points Microsoft External Staff
3 answers
How to remove powershell
Windows Powershell starts up every time I start my computer. Powershell is not listed in the startup apps. I have Windows 11 installed with all available windows updates. Powershel is not visible in Autoruns. Is it save to completely remove powershell…
Windows for home | Windows 11 | Apps
2,388 questions
asked
2026-09-13T10:34:38.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 1%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Ben Ensink
0
Reputation points
commented
2026-09-14T13:36:10.91+00:00
Horace Wiggins
535
Reputation points
2 answers
how to fix my authticator app so that i recieve the notifications.
i need to access my email for school, but in order to do that i need to approve this is the autheticator app, to which when i do, the number does not appear in my app and leaves me with not being able to access my email. why is this happening and how can…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,499 questions
asked
2026-09-14T13:20:47.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 27%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Bradley Fox
0
Reputation points
answered
2026-09-14T13:33:03.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
4,225
Reputation points
Independent Advisor
4 answers
GMail account in Outlook on iPhone
How to sign into GMail account in Outlook on iPhone without getting repeated prompts to sign in with Google?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,054 questions
asked
2026-09-07T19:22:38.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 75%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
George Somerville
10
Reputation points
commented
2026-09-14T13:32:38.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,025
Reputation points Microsoft External Staff
Moderator
3 answers
My outlook.com email account isn't using my 365 Family storage
My outlook.com email account isn't using my 365 Family storage
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,389 questions
asked
2026-08-25T10:21:16.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sarah Warr
0
Reputation points
commented
2026-09-14T13:32:27.4833333+00:00
Thomas4-N
22,025
Reputation points Microsoft External Staff
Moderator
2 answers
Windows Activation lost and sent in circles.
I just recently upgraded my windows 11 home pc's motherboard and cpu from AM4 to AM5 and lost my windows activation. I've went through the usual troubleshoot and attempts to move it to this "new" pc. Even though this is the same one it just…
Windows for home | Windows 11 | Install and upgrade
9,284 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 82%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
1 answer
Game email chnged into unknown microsoft mail
My fifia 26 is logged in with gmail - [email removed] but at 5 sept my email was changed into [email removed], which is not my mail and now i cannot be able login in my fifa acc as the 2FA otp going to [email removed] this microsoft mail
Windows for home | Windows 11 | Gaming
5,362 questions
asked
2026-09-12T13:44:24.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 28.999999999999996%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sahil Negi
0
Reputation points
commented
2026-09-14T13:31:56.1866667+00:00
Thomas4-N
22,025
Reputation points Microsoft External Staff
Moderator
2 answers
Excel Spreadsheets Keep Refreshing and Won’t Open
My Excel spreadsheets keep refreshing on their own, and I’m unable to access them. I’ve tried different browsers and computers, but nothing has worked. I’ve also tried calling customer support, but I keep getting redirected to a chat that leads…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,939 questions
asked
2026-09-12T14:34:43.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 97%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jerry Mercado
0
Reputation points
commented
2026-09-14T13:31:46.3+00:00
Thomas4-N
22,025
Reputation points Microsoft External Staff
Moderator
2 answers
Device connection
I couldnt connect my headphone via bluetooth to my lap
Windows for home | Windows 11 | Devices and drivers
24,450 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
