Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi @영훈 김
Root Cause :
In the Office license activation will stored the details of motherboard, OS, Hard drive(SSD). so, if you changed or replaced license will deactivate. some of the software's check the LAN port MAC address also.
Solution :
Need to reactive your license.
Step 1 — Sign in to Office with the correct account
Open Word → File → Account → Sign in Use the same Microsoft account you used during the first activation.
Step 2:
Go to :
https://account.microsoft.com/services
Look for:
Office Home & Business 2021 – Installed on: <your old device>
If you see it → the license is valid.
Step 3 :
In Word:
File → Account
Click Activate Product
Choose Troubleshoot activation
Select I changed hardware on this device
Sign in again
This rebinds the license to your new SSD installation.
If above solution not helpful do the below steps.
Step 4 — Contact Microsoft Support (they will reassign the license)
Go to:
https://support.microsoft.com/contactus
Tell them:
“I replaced my SSD and need my Office Home & Business 2021 ESD license re‑assigned to my new Windows installation.”
They will:
Verify your purchase
Remove the old device binding
Allow activation on the new SSD
Thanks.